2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.
10.0
really awful
Crashes / Fires:
31 / 1
Injuries / Deaths:
18 / 0
Average Mileage:
89,927 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving the power steering went out of the car and it became very difficult to drive luckily I was coming out of the driveway when it went out so no one was hurt
"POWER STEERING ASSIST FAILURE". While driving, the electronic power assist steering [EPAS] failed, causing a loss of vehicle control. The steering wheel suddenly became extremely hard to turn while I was driving.
I purchased this vehicle for my minor child to have a safe and reliable vehicle to transport herself to and from work. However, there has been a power steering issue with her car for the last year. One day she was driving and just could no longer turn the corner. There was no warning and the light came on only after she turned the car off and then back on. So She pulled to the shoulder and waited for tow. She was so scared as she was on one of the busiest streets in Columbus, OH. Please research these vehicles and make sure that they go through the necessary quality control process. My vehicle is available for inspection at any time as it has been to the shop many times to no avail. Every fix seems to be temporary and I've wasted thousands of dollars in parts, tows and repairs. My child's safety is at risk and as a parent, I feel like purchasing this particular vehicle was the biggest mistake. I even have a 2016 Ford Fusion that has multiple recalls and I'm considering selling as these vehicles are not safe! Please contact me. I just dont know what to do. We need working cars and I cant afford to keep taking it to the shop every other month. Please help me!
- Reynoldsburg, OH, USA
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First incident the power steering just stopped working replaced tire rod drivers side outer tire rod left side seemed to take care of the issue until I got a fat tire on the right side and it-??s out again changed the tire rod on that side and a new tire still no power steering
The contact owns a 2010 Ford Fusion. The contact stated that while attempting to make a right turn, the vehicle experienced a loss of power steering assist with the power steering fault message displayed. The contact made a local dealer aware of the failure; however, the vehicle was not taken to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 123,000.
The power steering fault has come on, and this seems to be a known fault for you all yet I have not seen a recall. This is extremely dangerous to ignore.
Electronic power steering systems failure (2010 Ford Fusion Hybrid) due to issues of excessive heat on the motor), Power steering locked. I was on HWY90 when the steering locked, I almost got in big accident on the HWY 90.
The passenger airbag has not been replaced but I have a work order from my local dealership claiming they completed the recall. And my power steering/advance trac and automatic breaking system are not working. My power steering locked up on me driving 70 mph going down the highway. 3 of my 4 interior door latches have come apart and broke causing us to have to roll the window down to get out of the vehicle. There are a couple more items that should be considered safety recalls that are not on my model and year, but are covered on other years before and after my year.
The contact owns a 2010 Ford Fusion. The contact stated that while driving at an undisclosed speed, the power steering became inoperable. The steering wheel failed to move. The power steering failure and -??Service Now-?? message was displayed. The vehicle was taken to an independent mechanic and the contact was informed that the rack and pinion needed to be replaced. The vehicle was repaired but the failure recurred. While driving for approximately 20-miles, the failure recurred. The vehicle was towed to the mechanic again but was not yet diagnosed or repaired. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 200,000.
As I was driving the power steering failed. A warning message popped up saying to service Power steering and service Advantrax. The steering became a little stiff but I managed to drive it home. My husband went to start it after I got home and it can't be steered at all. This came with no warning or indications whatsoever. From what I have read it's a failure in the power steering system that causes it to need to be reset. I could have wrecked because of this. Please help.
My Fusion has been having the same issues as other Ford Fusions with the electrical power steering, traction control and the tpms system. They have been acting up for months and now the power steering does not work at all. I have talked to my local Ford dealer and the Ford 1800 number and they say since it does not fall within the VIN guidelines they are not responsible for it and they I will have to pay out of pocket for it and if it should ever be recalled for it they would then reimburse me my cost if I kept all of my reciepts. I feel like it should be under recall and Ford have to pay for it.
I recently had to replace my front tires due to them having a slow leak. Last night me and my daughter were driving down the interstate towards town, when I almost completely lost steering. Thankfully we was only going 40mph instead of 70mph due to exiting the interstate. Had we of been running 70mph and switching lanes we could of crashed into one of the semi's driving close to us.
I was driving on a heavy highway when my power steering stopped working sending me all over the highway. Luckily I was able to pull over without getting hit. We took the car to ace Ford in Woodbury NJ just so they could look at it and was told the whole power steering rack and pinion had to be replaced. I have 112,000 miles. I know the Ford company recalled all 2011 Ford fusions for the same problem. They want me to pay over $2000 I don't have. I didn't have any warning lights until the steering went out. Power steering failure and traction control light. Just boom...gone
While driving our 2010 Ford Fusion Hybrid, several warning appeared on the instrument panel. " service power steering" came on in red, "service advancetrac" was orange. The vehicle still had power steering at this point. After arriving home and turning off the engine, I restarted the engine to see if the lights might reset. At this point, the one warning changed to "service power steering NOW". At this point, there was no power assist with the steering. I know there is a recall, #15V340000, for 2011 - 2013 Fusion steering fails. Why was the 2010 model not included, as I have found many complaints online of steering failures on this model year car.
I have contacted the Ford dealership in my area over a year ago and still have not been serviced on the air bag recall. Also, the power steering system is faulty. I am getting no assistance in repairing from the location the vehicle was purchased from. Power steering message appeared on my dash while driving. This is the second vehicle I have gotten from the dealer with a power steering issue.
Leaving driveway forward steering got difficult then I was unable to turn the wheel. Thankfully I was not coming home from college on the interstate going 70 when the steering failed. Ford has been using this part since 2008 but recalls are only on 2011 & 2012. Why? I could have been killed. Mechanic says car needs replacement of electronic power steering assist system.
A D V E R T I S E M E N T S
- Austin, MN, USA