2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.
10.0
really awful
Crashes / Fires:
25 / 1
Injuries / Deaths:
26 / 0
Average Mileage:
19,606 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. I have been notified by Ford Motor Company that my car has an air bag inflator that is dangerous and I should not drive the car with a passenger and they do not have repair parts available. This places an unacceptable hardship that has no projected resolution time frame.
Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called red mccombs Ford at 210-996-2678 and was informed that the part was unavailable and would call when it arrived. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.
"takata recall" - 16S26 2nd notice I received a letter in January that parts would be available in spring 2018 and it gives a warning of not letting anyone sit in the front passenger seat. This car now belongs to my 17 year old son and am concerned for him and the fact that he takes his siblings to school and other places. I think for the safety of the public who has these vehicles, Ford needs to provide loaner cars. I sent a complaint to you in October 2017 and have heard nothing. This recall is dangerous!!! and should have been handled better and faster. The public relies on these vehicles and to tell them not to drive them or not to have a passenger is a major problem, especially if it's the only vehicle they own. All cars should be required to have an air bag shut off switch! I want this resolved asap!!!!! people have been waiting long enough and are being put in harms way because this is taking too long. I expect a response from you! if I don't receive a response soon, I will be contacting local and/or national news agencies!
Takata recall: Ford is telling us we have to wait until parts are available and then they will contact us. That was over 2 months ago and still no contact. I am worried about the possibility of dangerous shrapnel should the airbag deploy.
"takata recall" (Ford 18S01/NHTSA 18V046) - it is well over three months since the recall was announced on January 11, 2018. A remedy has not yet been offered by Ford. Assuming that one is forthcoming, it can no longer be considered "timely".
I have received a letter from Ford motor indicating that there is a defective airbag in my vehicle and that the passenger side airbag defect is most critical and urgent. The letter indicates that no one should sit in the passenger side front side of my 2010 Ford Fusion SE. The letter indicates that airbag replacement parts are currently not available and the letter did not indicate a date as to when parts would become available. I have called Ford in souderton pa to discuss but have not been given a call back.
Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The contact stated that the recall repair exceeded a reasonable amount of time. The contact called capitol Ford (919 capital expressway auto mall, san jose, ca 95136) and was informed that parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. The VIN was not available.
Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 18V046000 (air bags). The contact called interstate Ford at 937-866-0781 (125 alexandersville rd, miamisburg, oh 45342) and was informed that the parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall......calling dealers to obtain an approximate timeframe for the repairs. No one knows. This year" next year? two years? five years" no answer. I suspect the recall is a scam. Wait long enough and the affected cars will be off the road before repairs are made.
Takata recall I received a recall notice from Ford Motor Company in July of 2016. Recall # 16S26. Indicated I would be notified when parts available for repair. In December 2017 I received another letter informing me parts may be in spring 2018. I was also notified not to have any one sit in front seat. I recently contacted a Ford dealership about availability of replacement parts and I was notified that parts may never come in. I informed the service writer that this makes the car all most useless. The reply was that the way it is. I feel all Ford is doing is delaying and avoiding the expense of repair. I have friends who drive Honda's that have been repaired for months.
The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 18V046000 (air bags). The contact found online and was informed by friends that the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Randall reeds prestige Ford (3601 S shiloh rd, garland, tx) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure.
The contact owns a 2010 Ford Fusion. While operating the vehicle, the air bag sensor indicator illuminated and the "no air bag" message appeared. The contact was concerned that the air bags may not deploy when needed. The failure was not diagnosed or repaired. The manufacturer and local dealer were not notified. The failure mileage was 156,900.
I have yet to recv a repair for this situation. This puts my entire family and clients knowingly at risk. What are we suppose to do regarding a replacement. The dealer should be part to blame because they chose to use those particular bags.
The contact owns a 2010 Ford Fusion. The contact stated that the eps warning indicator illuminated while driving 45 mph. The steering wheel locked, which made it difficult to turn in either direction. Another vehicle crashed into the rear of the contact's vehicle. The air bags did not deploy. The contact was able to pull the vehicle over to the side of the road. The driver sustained injuries to the neck and lower back as well as minor bruising, which required medical treatment. A police report was not filed. The vehicle was towed to an independent mechanic where it was diagnosed and repaired. The dealer (beach Ford, 855 jason blvd #1, myrtle beach, SC 29577, (843) 839-8168) was contacted and stated there was no recall. The manufacturer was made aware of the failure. The failure mileage was 128,000.
A D V E R T I S E M E N T S
- Conroe, TX, USA