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CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

2.5

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
60,335 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion fuel system problems

fuel system problem

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2010 Ford Fusion Owner Comments (Page 9 of 11)

« Read the previous 20 complaints

problem #52

Jun 302013

Fusion

  • 63,000 miles

A D V E R T I S E M E N T S

While driving at 45mph the car jerked and lost thrust. The wrench light came on and I coasted as far as I could get. The engine did not seem to be running so I turned the key off and waited 20 seconds or so and attempted to start the vehicle. The car cranked many times but then started back up and was fine for the next 5 days. The first time this happened I brought the car to the Ford dealer and was told that they needed to check it out. Two days later they still had not looked at it so I took the car back. 5 days later it happened again but I came to a stop just around a corner and was concerned about being rear ended. I brought the car back to the dealer a second time and this time they looked at it. They said that the throttle body had to be replaced and that I was lucky that they had just received a shipment that day. The service associate said that this is a common problem and that these throttle bodies have been on back order for weeks. I had to pay for the diagnosis but it seems that this service should be done as a recall since there are so many problems. This is also a safety problem.

- Cibolo, TX, USA

problem #51

Jun 272013

Fusion 4-cyl

  • 53,500 miles
Car stalls while driving at any speed.

- Wixom, MI, USA

problem #50

Jun 212013

Fusion 4-cyl

  • 48,000 miles
My wife was driving the car and it lost power and as she described "it started to buck". there was little response and the orange wrench light came on. She turned off the car and started it back up. The car was fine and a couple miles down the road the check engine light came on and it did it again. She turned the car off and started it again. She was able to get it home. I looked at it the following day and contacted my local Ford dealer. Speaking to a technician, he told me a diagnostic probably wouldn't bring anything up since the lights were now off and the computer had reset itself. On Sunday June 30th, 2013, I was driving approximately 55 mph when I pressed the accelerator to switch lanes and there was no response from the engine. The orange wrench light came on and my wife told me that that's exactly what had happened to her. Fortunately, there was little traffic and I was able to coast to a nearby parking lot. I turned the car off and let it sit for about 5 minutes. When I started it back up, it idled rough and quickly smoothed out. It sounds like there are many similar issues with the throttle body on this vehicle. I stopped reading after 55 reports all listing the same issue. A recall should be placed on this part since it causes a high hazard/major safety issue.

- Pawtucket , RI, USA

problem #49

Jun 302013

Fusion 4-cyl

  • miles

A D V E R T I S E M E N T S

Car went into limp mode (all electric functions on and car running, but no acceleration) as I exited the freeway. Car began shaking when stopped in parking lot off of road. I turned the car off, and restarted about 5 minutes later. Car did the same thing when attempting to reach 30-35 mph. Pulled into apartment complex, waited, and restarted. Care failed two more times within a 3 mile distance, and was restarted. Wrench light vanished after restart, but engine light now remains on. Reporting due to ongoing investigation with throttle bodies for Ford vehicles. Researched this issue online.

- Austin, TX, USA

problem #48

Jun 292013

Fusion 6-cyl

  • 62,000 miles
As I was driving to the store my car stalled, there was a complete loss of power. A wrench symbol appeared as well as the check engine light. After restarting the vehicle I was able to move another 200 feet before it happened again, repeatedly I would need to put it in park, shut off the vehicle and begin again. This has happened about 10 times since last night. I am not unable to safely travel to work or any other location due to this situation.

- Dublin, OH, USA

problem #47

Jun 272013

Fusion 4-cyl

  • 33,000 miles
While driving on a highway at about 45 mph the gas pedal stopped working. The car engine remained running but would not respond to the pedal. The car slowed and luckily could be pulled to the side of the road. When the car slowed to a stop it started bucking. After turning the engine off, the car was able to be restarted and ran ok for the rest of the trip to work. The car had the same failure on the way home from work and on the way to the dealership the next morning. The deal service has diagnosed the problem as a bad throttle body and that the part was on back order.

- Yorktown, VA, USA

problem #46

Jun 262013

Fusion

  • 44,600 miles

A D V E R T I S E M E N T S

Car was stopped at stop light. When light turned green, the car would not accelerate, but only creep along. Fortunately, there was a parking lot just across the intersection where car was stopped. Towed to dealer where they told us it needed a new electronic throttle.

- Saint Charles, MO, USA

problem #45

Jun 022013

Fusion 4-cyl

  • 108,000 miles
While driving, the car jerked and the rpms dropped and I could not accelerate. I was able to get the car to the side of the highway and noticed that the wrench light had turned on. I put the car in park, shut off the engine, waited a few seconds and started the care again. No lights were on so I got back on the highway for it to happen again a mile down the road. This happens occasionally (roughly 15 times in the last 3 weeks) and sometimes the wrench light comes on, sometimes it's the engine light and sometimes it's the battery light. This occurs no matter the speed, no matter the temperature, no matter the number of things using the battery (because the battery light came on a few times). It is completely random and got it to the shop to tell us it was code P2111, something with the throttle body. It needs replaced, so they say - but is on national back order.

- Kansas City, KS, USA

problem #44

Feb 282013

Fusion 4-cyl

  • 42,000 miles
***throttle body**** during several times of driving at low speeds, I accelerated and the RPM on the car jumped suddenly and stuck at a high position for several seconds in which the car slowed to a stop. The "wrench" light then came on and after turning the car off and on I was able to maintain use of it. This is happening frequently.

- La Grange Park, IL, USA

problem #43

Jun 262013

Fusion 4-cyl

  • 47,000 miles
***** bad throttle body******** my wife and son was driving and the car just shut off going through a interaction a car almost hit them to the rapid loss of speed. This is not the first time. When this happens you have no power and very little control of the car. This has happen about four times now. Looks like Ford is doing nothing about this and after this did it on me today 6/27/13 someone is going to get killed in a accident or hurt real bad. From looking at all the reviews this is a defect in the throttle body. This should be on a recall list before someone is hurt or worst. Please help us get this on a recall list. Thank you.

- The Colony, TX, USA

problem #42

Jun 122013

Fusion 4-cyl

  • 55,000 miles

A D V E R T I S E M E N T S

Car started jerking and the throttle light and engine light came on. Lost power and acceleration. Had difficulty maneuvering it to the side of the road. Vehicle had to be towed to dealership where mechanic diagnosed the problem as failed throttle body assembly.

- Marietta, OH, USA

problem #41

Jun 252013

Fusion 4-cyl

  • 55,000 miles
I was driving in heavy city traffic at approximately 55 miles per hour, when the car suddenly lost all power. The engine felt "disconnected" from the transmission. I could push the gas pedal all I wanted, but there was no response from the engine. The car continued to roll under it's own momentum, but because of the sudden loss of power, I was very nearly rear-ended by the car behind me. I was in the left lane, and because I was coasting down to a stop quickly, my only choice was to pull into the center turn lane of the 5-lane road. Traffic continued to speed past me as I stopped in the center lane. As I stopped, the engine ran incredibly roughly. It was stumbling and missing like it wasn't getting enough air. There was a yellow wrench icon on my dashboard, but no "check engine light". I shut down, waited a minute, and refired the car. The car ran perfectly smoothly after that. I did some checking, and it appears to be a throttle body problem. It appears to be very widespread on 2010 and 2011 Ford's. please make them recall this. It's a huge safety concern. I'm lucky it was just me in the car, and I knew what to do. What if my wife and baby were in the car, and she wasn't as lucky" what if the guy behind me wasn't as quick on his brakes?"

- Lawrenceburg, IN, USA

problem #40

Jun 182013

Fusion 4-cyl

  • 69,000 miles
Driving down the highway I lost the ability to accelerate, and the car went to a quick decelerate. Luckily there was not much traffic, and I was able to safely pull to the side of the road. The car almost stalled once I got completely stopped. I turned the car off for about 30 seconds, and restarted it. It started up a little slow, but was quick to go back to normal. This was on Tuesday morning. On Friday afternoon the same symptoms (no acceleration, and a quick deceleration) but this time I was traveling approximately 60 mph in heavier traffic. I was in the left lane, and my only option was to pull off to the left, because I was not traveling fast enough to try and get through the traffic to the right. Turned it off, about a minute later I started it again, and I went on my way. Then this morning (06/25/13) it happened 2 times on my way to work. I have been driving in the right lane, just in case it happened again, and it is a good thing I did. I consider this to be a safety hazard, as traveling at high speeds, and not being able to safely get pulled over presents a lot of danger for myself and other drivers. I took my car to the repair shop to have them look at the code, and they told me it points to a throttle body issue. After reading numerous reports of similar situations and symptoms, I think this is something that needs to be addressed.

- Heartland, TX, USA

problem #39

Jun 032013

Fusion 4-cyl

  • 75,000 miles
I was driving at 55 mph and the car suddenly lost power all it would do was idle. This has happened several times I checked the codes with my scan tool it gave two codes for stuck throttle body one for stuck closed and the other one for stuck open.

- Tomahawk, KY, USA

problem #38

May 132013

Fusion 4-cyl

  • 32,000 miles
While driving ~70 mph, my car stalled - the gas was no longer responsive and the RPM went to 1K. I was fortunate enough to be able to pull over and stop my car. Between the speeds of 5 and 0 zero miles an hour, the engine shook violently (I have witnessed this with the hood up - it is abnormal) and the wrench symbol turned on as well as the check engine light. I was able to restart the vehicle within minutes and drive normally. However, this event repeated itself every 30 to 60 miles on a 300 mile trip. After this trip, the vehicle was "fine" for about six weeks, 1000-1500 miles - city or highway. However, the battery died at one point. Also, there were times when the gas was not responsive - it would hiccup. Occasionally the hiccup would occur during acceleration. On 6/20, the event occurred once more, but at low speed and during deceleration - 30-40 mph. I was able to restart the car twice and drive another half a mile to a parking spot. Four hours later, I tried again. I was able to drive half a mile without incident, but needed to restart the car 5 to 7 times to reach a parking spot. The car was towed to a dealership where error code P2112 was produced. Further investigation by the technicians suggested part DS70-9E926-D, all or part of the electronic throttle body. Tsb 10-21-6 addresses a similar pair of parts in 7T4Z-9E926-fa and 8S4Z-9E926-B labeled "electronic throttle body" as well. The part is currently under back order with no eta on the back order. This appears to be indicative of a significant problem on a broad scale within the company's vehicles. The red mccombs dealership is currently taking the position that my car/car part is not covered under a warranty. I believe this is a serious safety concern that is the responsibility of fomoco and should be covered under warranty or taken care of by recall.

- San Antonio, TX, USA

problem #37

Jun 202013

Fusion 4-cyl

  • 118,100 miles
No acceleration. Gas peddle fully used caused no acceleration. The car shuttered and RPM's were sporadic. The vehicle had to be placed in park to turn off engine. After multiple failed starts, the car started, but would not stay on. Was able to finally get the car started, but had no acceleration. After a few stops and starts of the engine, was able to accelerate. At 3 more stops, the car stalled and required multiple attempts before the engine would remain started. I am aware this is a common problem with my model of car.

- Moore, OK, USA

problem #36

Jun 192013

Fusion 4-cyl

  • 50,000 miles
Driving at highway speeds or even at lower speed (can happen at any time), feel a shudder and have no throttle response. Very very dangerous when in traffic!!!!!! a wrench light illuminated on the dash. Only coasting, I was able to move the car to the side of the road and put it in park. Car had a very shaky idle, like it was about to stall. I turned off the ignition and waited for about 1 min, then started vehicle back up., but once it was back on it seemed fine. Was able to continue driving to my destination without further incident. Thought it was bad gas. 1 month or 2 later after first incident, same event occurred again, multiple times. I was going to my sons baseball tournament and missed first inning cause of this safety issue. Since Ford dealer would not get it in quickly and did not tell me this was a wide spread problem, I took to advance auto and ran the obdii scan tool. What do you know fault P2111 and P2112. Call Ford dealer back and part is on backorder. 7 people ahead of me for same issue. Went on internet. This is a wide spread problem and a safety issue all the way. Someone needs to get this recalled before someone gets hurt!!!!! someone is going to get hit or cause an accident and people will get hurt. Ridiculous. Ford get your act together and do the right thing.

- Brownstown, IN, USA

problem #35

Apr 042013

Fusion 4-cyl

  • 59,700 miles
I purchased a used 2010 Ford Fusion with 59674 miles on 4/4/13. On the drive home I experienced a lurching occasionally when accelerating from 1st to 2nd and 2nd to 3rd gears. (it is an automatic transmission.) there were no warning lights lit. The lurching continued to get worse. It bucked and idled rough. It died sometimes (mostly while idling), leaving me blocking traffic, till I could put it in neutral and restart. The lurching was the most concerning, because the car became hard to control. I had to work hard to keep from getting in an accident. I found this site and others describing the throttle body problems and I recognized that was the exact problem I was having. I called two Ford dealerships, both of whom said they couldn't get the throttle body because so many are failing that there is not enough supply. One dealer said that people were just bringing in their Fusion and parking them at the lot until a throttle body was found. At the dealership, the clerk was on the phone with their parts department unhappy that she had to tell a another customer it would be 3-4 weeks before they would get a throttle body for their 2010 Ford Fusion (not mine). I begrudgingly I authorized the $95 diagnosis fee. I waited 3 hours. Then she told me they said it was a faulty maf sensor and would cost $500. I remembered reading the complaints here that others were told the same thing, only to have the problem reoccur and then have to replace the throttle body. I chose not to have the work done and left an order in the parts department for a throttle body. From the moment I drove out of the dealership the car was working fine. I think they cleaned the throttle body. I will have my mechanic install a new $70 maf and wait for the throttle body to fail eventually, as I fully expect it to do. The dealers know this is a rampant problem. This needs a recall!

- Navarre Beach, FL, USA

problem #34

May 062013

Fusion 4-cyl

  • 56,000 miles
The car has cut off in traffic numerous time and 3 close calls on accidents. Throttle body was the problem.called Ford and they gave me a case # and said that they couldnot help knowing that the have a problem. Ford mechs that I have talk to have said that they have replace alot of the throttle bodys and for will not recognize the problem probably until someone gets killed or injured while the car has completely shut down running 60mph.

- Smithfield, VA, USA

problem #33

Jun 122013

Fusion 4-cyl

  • 48,600 miles
I was traveling approx 60 mph in crowded traffic when suddenly and without warning the car stalled and lost its power. Fortunately, I was able to guide the car safely to the side of the road. The wrench light did come on. After about a minute and just prior to calling road assistance, I attempted to start the car. It did so successfully and I was able to drive to my local Ford dealership immediately. For two days, the service department attempted to duplicate the failure but was unable to do so. No dtc was produced. However, after much discussion and research, they went ahead and replaced the throttle body. So far, the problem has not recurred.

- Huntsville, AL, USA

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