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CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

2.5

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
60,335 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion fuel system problems

fuel system problem

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2010 Ford Fusion Owner Comments (Page 10 of 11)

« Read the previous 20 complaints

problem #32

Jun 142013

Fusion 4-cyl

  • 74,300 miles

A D V E R T I S E M E N T S

From a standing stop I pressed the accelerator the car surged then bucked, surged then bucked. I was able to get the car out of heavy traffic. There was no warning and the "check engine" light illuminated as the problem occurred. Dealer told me part was back ordered until mid July as this is a chronic problem with the Fusion with thousands of Fusion sitting in dealer lots waiting for part.

- Phoenix, AZ, USA

problem #31

Jan 082013

Fusion 4-cyl

  • 74,000 miles
I had come to a stop light and was turning right when the car went into limp mode. Second time about two weeks later I was turning onto a entrance ramp to an interstate and was accelerating when it went into limp mode. It happened again two weeks later. About three weeks ago I was idling when the car totally cut off. I restarted it drove 5 miles and it went into limp mode when I was pulling into a parking lot. Yesterday it happened when I was doing a steady 70 mph on the interstate. Today when I was doing 65 mph on the interstate. Each time, I pulled over, turned the ignition off and restarted the car which ran normally after that.

- Mcleansville, NC, USA

problem #30

Jun 182013

Fusion 4-cyl

  • 59,200 miles
Vehicle suddenly lost power and both the check engine and mechanic wrench light came on. I turned the vehicle off and back on and started to go again. If I tried to moderately accelerate my Ford Fusion would lose power again. When the vehicle would lose power it would begin to vibrate roughly when low idling. I use a code checker and pulled a P2111 code which states that the throttle body was stuck open. This occurred 4 more times along the trip back home.

- Sugar Land, TX, USA

problem #29

Jun 142013

Fusion 4-cyl

  • 51,000 miles

A D V E R T I S E M E N T S

51000 miles on car. Driving 45 mph. Engine wrench light comes on. Engine dies. Drift to side of road. Starts again. Wrench light comes on. Engine dies again. Dealer states it is the throttle body. Not covered by warranty because is not part of the mechanical engine but fuel system. Job in $600 range but Ford has no replacement parts! they are back ordered because so many are failing all over country! this is Ford's engineering problem not the customers. And someone is going to get killed.

- Roosevelt, NJ, USA

problem #28

May 282013

Fusion 4-cyl

  • 64,500 miles
While driving, the electronic throttle body malfunctioned, causing my car to start to lose speed rapidly. I was in interstate traffic, making this issue that much more dangerous. I was lucky that I was in the right hand lane without heavy traffic and could pull safely off of the road. This has occurred multiple times since then. It seemed to be an intermittent problem, but has now put my car out of commission until it is fixed. The cost of repair is over $400. Upon researching this, I found that it is a very common problem that Ford seems to know about, but will not cover under the extended warranty I have because it is an "emissions" part. I must state that I absolutely love my car and like the way it drives, but am disappointed that this has not been recalled since it is common enough for the dealer to know what it is before even looking at the car. I also must say that my dealer has dealt with me fairly and honestly through the whole process.

- Batesville, MS, USA

problem #27

Jun 142013

Fusion 4-cyl

  • 45,000 miles
Driving at highway speeds when I felt a shudder and realized I was losing forward momentum. Rpms dropped and the engine did not respond to stepping on the gas pedal. A wrench light illuminated on the dash. Only coasting, I was able to move the car to the side of the road and put it in park. Car had a very shaky idle, like it was about to stall. I turned off the ignition and waited for about 1 min, then tried to turn the car back on. Car took longer than usual to turn back on, but once it was back on it seemed fine. Was able to continue driving it to my destination without further incident. Five days after first incident, same even occurred again, with turning the car off and on seeming to correct the problem for the time. No electrical, braking, or power-steering power was lost.

- Morrisville, NC, USA

problem #26

Feb 142013

Fusion 6-cyl

  • 111,000 miles

A D V E R T I S E M E N T S

Throttle body! I have been having issues for a while now. Started with the check fuel inlet cap light coming on. Fyi, I have not fuel cap for this car. Had it checked, thought it was a sensor problem. Then the check engine light came one. Then the issues started taking place. Had a few incidents where I would be going down the interstate at 70 miles per hour and the wrench light would come on in the car and it would completely lose any throttle control. I would have to pull over to side, car would still be running, but once stopped would shake and sputter, I would turn it off and then it would fire right back up. Sometimes this would take place maybe 3 times back to back and then would not do it anymore. I kept being told, when it happens bring it in....that is easier said than done. It is happening more often and now at lower speeds and as of last week, as I was pulling out of my driveway. Now it is parked, can't go 2 miles without it shutting off. I have found out that it is the throttle body and it seems that many other are having the same issues, yet this has not been recalled. Ford is telling me the part is back ordered, and that I may have to wait a month for it to come in. I work and have two kids and now Ford would like for me to wait to get it fixed. Fyi.....a rental cal is about $700 for a month! unacceptable! and I owe too much on it to be worth my while to trade it in. Frustrated beyond belief!

- Henderson, NC, USA

problem #25

Jun 042013

Fusion 4-cyl

  • 49,000 miles
Driving at 45 mph in rush hour traffic vehicle stalled wrench light came on and would not accelerate vehicle crept at less than 5 mph when I finally got to a safe place to pull over I shut vehicle off wrench light gone and vehicle worked fine. I took it to dealership they said it was throttle body charged me $596 to replace they said it was common. However shouldn't this be a recall since it is so dangerous.

- Columbia, MD, USA

problem #24

May 232013

Fusion

  • 32,000 miles
Accelerator suddenly lost ability to accelerate and the wrench light appeared on the control panel. After coasting to a stop was able to turn off car and restart. This has recurred ~10 times. Ford dealership diagnosed as a faulty throttle position sensor (tps). To replace they ordered a complete throttle body and motor assy.$185.41 plus labor. Ford is unable to get this replacement part for at least 3 weeks so far..

- Yorktown, VA, USA

problem #23

Jun 102013

Fusion 4-cyl

  • 53,000 miles
Throttle body malfunction caused the Ford Fusion to stall every couple blocks. Had to tow it to the dealer who diagnosed the problem as throttle body replacement was needed.

- Memphis, TN, USA

problem #22

May 302013

Fusion 4-cyl

  • 51,300 miles

A D V E R T I S E M E N T S

While driving on 35mph roadway, my car suddenly lost acceleration. Engine appeared to be "shaking". I was able to turn into a shopping center parking lot. I coasted to a space, turned off car. I restarted, it appeared to be ok, and proceeded home. Another 1/4 to 1/2 mile away (25 mph), it did the same thing. I restarted, made it home in my neighborhood. I had car towed to an auto shop I have used, and they diagnosed "check engine" as the throttle body. They stated they talked to Ford, and found this was a big problem, so much that they were unable to get the part for another month.

- Herndon, VA, USA

problem #21

Jun 012013

Fusion 4-cyl

  • 47,053 miles
I was driving home when the car lurched and the gas pedal quit responding. I had to stop the car - the engine was still running, turn it off and then restart it. This happened in the middle of an intersection and a large truck almost rear ended me. It happened again three times on the way to work one morning and once where there was no shoulder for me to pull off on. This was during morning rush hour. The Ford dealership says that they don't know when the parts will be in to fix it, but probably not until the middle of June - this leaves me without a vehicle. This must be a bad problem when there are no replacement parts available. I was told this is not a covered repair.

- Lonoke, AR, USA

problem #20

Nov 152012

Fusion 4-cyl

  • 35,394 miles
The vehicle stalled/lost power, while making a turn at 15-20 mph. I took it to dealership to have it checked. I was told that they couldn't find a problem. It happened a second time while trying to merge into a highway at about 40 mph. I called for a tow truck. While waiting I tried to start it after 15/20 minutes. It started, but waited for tow truck since I was afraid to get on the road. It was looked at again at the dealership repairshop and was told that the problem couldn't be found, but that perhaps the throttle system needed to be cleaned after 30,000 miles. This cost around $250. The problem happened a third time at about 10 miles per hour on May 17, 2013. This time the vehicle didn't start as in the past. Had both engine light and wrench light. Had to be towed. This time, the dealership repairshop, norris Ford techs, said that it was definitely the throttle mechanism and that it had to be replaced. It was in the shop for three days since they had to order the part. Despite this major repair, it happened again today, June 7, 2013. I had the cruise control set at 55mph. The car lost power, started shaking, and stalled. I've been luckily so far that noone has hit me from the back, but I'm very concerned and afraid that I decided to report it. This Ford Fusion problem needs to investigated.

- Baltimore, MD, USA

problem #19

Mar 042013

Fusion 6-cyl

  • miles
The contact owns a 2010 Ford Fusion. The contact stated that while accelerating from a light, the vehicle would accelerate beyond 2 mph. The contact felt the vehicle was not getting the proper flow of gasoline to the engine. The first time the failure occurred, the dealer rewired the engine but the repair did not correct the failure. The contact had not taken the vehicle back to the dealer to be diagnosed or repaired. The failure mileage was unknown and the current mileage was 60,000.

- Buckley, WA, USA

problem #18

Jun 042013

Fusion 4-cyl

  • 52,000 miles
Traveling on expressway the car had no throttle. Pressing the gas pedal but no response. Engine started to miss fire. Wrench light came on. Pulled over, shut car off. Started up and ran ok. Pulled into an advance auto they scanned no codes. Next day on expressway again. Same thing happened. This time engine light came on. Taking back to dealer today.

- Sarver, PA, USA

problem #17

Jun 012013

Fusion

  • 85,000 miles
6-1-13,2010 Ford Fusion with 4 cyl. Approximately 35 mph, car began to shudder, would not accelerate then cut out. Wrench light came on. Coasted to side of road and pulled off. Tried to restart car, restarted on second try. Ran fine the 20 miles back home. Same thing occurred on 6-4-13.

- Newport, NC, USA

problem #16

May 242013

Fusion 4-cyl

  • 70,182 miles
The wrench icon lit on the dashboard while driving on the interstate. Vehicle immediately lost power and had to be quickly driven to the shoulder of the road. Car could not be driven further. Vehicle towed to nearest Ford dealership. Dealership advised me throttle body had failed. Vehicle at dealership for over 2 weeks, and cost 900 dollars. Not covered by warranty since vehicle was just beyond 60,000 mile warranty.

- Maple Shade, NJ, USA

problem #15

Sep 272012

Fusion 4-cyl

  • 60,000 miles
My wife was driving with my niece at approximately 45 mph, when the vehicle lost power and started to spit and sputter, then the "wrench" light illuminated as well as the check engine light. Luckily she was able to pull off the road with no harm or damage, when I checked for a dtc it pointed to the throttle body, $200 dollars for the part, Ford should have replaced this for me, especially since there is a tsb for this issue.

- Opelika, AL, USA

problem #14

May 242013

Fusion 4-cyl

  • 59,000 miles
I was on the freeway when the 2010 Ford Fusion lost power, began to shudder and the wrench light illuminated on the instrument cluster. Luckily I was able to get to the side of the road before the vehicle died. I had the vehicle towed to a Ford dealer and they diagnosed the problem as a bad throttle body. After doing some very basic research on the internet I found that this is a huge problem and it isn't be covered under a recall or the powertrain warranty. I think that Ford should be, at least, helping consumers cover the cost of this replacement.

- Baltimore, MD, USA

problem #13

May 232013

Fusion 4-cyl

  • 47,100 miles
Driving at 70 mph, lost power, check engine light came on and the wrench icon on dash also lit up. Coasted to stop and it ran very rough but wouldn't move. If you turned it off and restarted it, it would run for a couple of miles and then it would happen again. Diagnostic code 2111 showed meaning throttle body malfunction. The Ford dealer, [xxx] (tampa) reported that Ford is having widespread throttle body malfunctions on the 2010, 2011 and 2012 2.5 liter cars. They didn't have the part in stock and they told me it was on back order and they didn't know when to expect it. They said Ford has ordered it's supplier to make at least 1,000 replacement throttle bodies to address this problem apparently for cars still under warranty.. I'm reading that the Ford escapes are having this type of problem. Too. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Tampa, FL, USA

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