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CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

8.6

pretty bad
Typical Repair Cost:
$380
Average Mileage:
77,700 miles
Total Complaints:
55 complaints

Most Common Solutions:

  1. not sure (32 reports)
  2. replace throttle body (15 reports)
  3. replace throttle body actuator control (4 reports)
  4. restarting car, reset (2 reports)
  5. replace ignition coil (1 reports)
  6. replaced the electronics (1 reports)
2010 Ford Fusion engine problems

engine problem

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2010 Ford Fusion Owner Comments (Page 1 of 3)

problem #55

Apr 142016

Fusion ESL 2.5L

  • Automatic transmission
  • 140,000 miles

A D V E R T I S E M E N T S

been having vapor lock problems with my 2010 ford fusion 2.5 ESL since I bought it in 2014 , where the car will act like it wants to stall in the middle of traffic and not want to go until you stop, turn off the engine and sit a lil bit, then restart it . then it will act like nothing ever happened ! but it's a pain in the butt and it can get me into a accident!

!

- misskathy74kd, Rockford, US

problem #54

Mar 072017

Fusion LX

  • Automatic transmission
  • 165,000 miles

After a year after purchasing this vehicle brand new, I was driving on the freeway and the car all of a sudden refused to accelerate, instead, it started decelerating. I was able to quickly pull to the side of the freeway and avoided any collisions. I had this fixed by Russ Milne in July 2014 after contacting Ford about the issue. After a few years, the throttle body once again failed. This time, it was my daughter who was driving the vehicle. She was again, on the freeway and the vehicle, once again, failed to accelerate. Lucky again, she was able to pull it over to the side of the road. She was however, hysterical and was extremely scared to get back in the driver seat. I contacted Ford Service to see if they would replace again a part that obviously is flawed. They refused. The dealer was no help either. This is a very important safety issue that Ford once slightly admitted to with a recall but is now unwilling to stand behind their product because the car is no longer under warranty. My question is, once a warranty expires, they are no longer liable for their quality or bad parts? It's a free for all?

Update from Oct 16, 2017: Now, we are having problems once again, with the throttle body. How many times do I have to spend money, time and energy to fix this issue that keeps reoccurring? This is a major safety issue. Time has passed and to date, I have heard nothing in regards to this complaint? What does it take Ford to listen to your customers and help them?

- mcdonna96, Chesterfield, US

problem #53

Aug 272016

Fusion SE 2.5L

  • Automatic transmission
  • 102,000 miles

The Electronic Throttle Body went out driving from Indiana to Illinois a normal 4 1/2 hour trip. When the car first died, the car coasted to the side of the road, and restarted after a few seconds. There was no Ford dealerships open this time of day, late Saturday afternoon. When the car finally would no longer restart, I had to push the vehicle off the highway so there would not be an accident. When I finally got a hold of a wrecker service, I was told it would be about $500 to tow back to a Ford dealer near my home. In the meantime the owner of a auto repair shop very close by to where I was broken down helped me out. He knew what the problem was right away, but could not work on the car. First because he was not an authorized Ford repair shop, and second it was after 11:00 at night. We cancelled the wrecker, and I got a ride the rest the way home 2 hours. The diagnostic proved it was the ETB was bad, I had to pay that out of pocket, (gladly, the guy drove me home 2 hours, then drove back to his place). I had to have a Ford dealer tow the car from the repair shop to the closest Ford shop for repair. Then I had to pay the tow bill and wait for Ford to reimburse me.

Ford never issued a recall, but they did a bulletin board announcement. If a car come in and the ETB is bad, replace it like its a recall. Good thing the repair shop owner was an honest man, otherwise I would have been stuck with the full bill, never knowing Ford might reimburse me.

- Robert B., Mapleton, IL, US

problem #52

Dec 302016

Fusion SEL 3.0L V6

  • Automatic transmission
  • 62,000 miles

A D V E R T I S E M E N T S

As other guys mentioned, my fusion suddenly lost power while driving with engine oil light and battery light on. Luckily there's no car on that road at that time, I stopped the car and turn off and on the car again, then everything was back to normal. But this could be very dangerous.

I took my car to dealer and they could not recognize the problem since the engine light was not on when I brought it in. Well, will try another dealer.

I loved my first 2006 fusion so I bought this 2010 fusion, this problem and how ford handled it (making it a extended warranty instead of a recall) changed my mind, my next sedan will not be a ford, period.

- Stone J., Lexington, KY, US

problem #51

Sep 032016

Fusion

  • Automatic transmission
  • 72,541 miles

I see from others that my total loss of power while driving is not just my problem. Considering it is 6 years old but has average mileage i was stunned when driving to work my car lost complete power to the point of stalling. I shut my car off waited for a couple minutes, then turned it back on driving home with no further issues other then where and when this is going to happen next?! Been fortunate that this hasn't happened on a freeway yet but why would it be happening at all?! Opted out of an engine diagnostic to the tune of 89 dollars but can anybody tell me what the issue is so i can knowledgeably let the mechanics know and not get sent home with a bill and no information because they could not replicate it. (Found On Road Dying)

- Gregory J., Southgate, MI, US

problem #50

Sep 022016

Fusion SE 3.0L

  • Automatic transmission
  • 97,000 miles

When driving about 40 mph , then step on the gas hard it starts to lose power , does not accelerate right away . Then after a few seconds it catching then the power comes back and accelerates . Ford Fusion 3.0 liter . 97 k on it . Anyone know what the problem might be ? Thanks !

- Mike L., Yaphank, NY, US

problem #49

Aug 062016

Fusion ES 2.5L

  • Automatic transmission
  • 117,062 miles

A D V E R T I S E M E N T S

I WAS TAKING MY GRANDSON TO WORK WHEN I FIRST EXPERIENCE THE PROBLEM OF MY CAR STALLING AS I WAS GETTING READY TO GET ON THE FREEWAY. I THANK GOD THAT THE FREEWAY WASN'T BUSY, CAUSE I LIVE IN FORT WORTH WHERE THEY ARE WORKING ON THE FREEWAY. THERE IS NO WHERE TO PULL OVER. WHEN IT LOSS POWER I TRIED TO GIVE IT GAS NOTHING HAPPEN THE WRENCH LIGHT AND ENGINE LIGHT CAME ON SO I STOPPED THE CAR TURNED IT OFF AND RESTARTED IT DROVE OK. THE NEXT DAY I CALLED THE CAR LOT WERE I BROUGHT THE CAR TOLD THEM WHAT HAPPEN THEY TOLD ME BRING THE CAR TO THEY SO THAT THEY COULD SEE WHAT THE PROBLEM WAS. WELL SINCE THE ENGINE LIGHT WASN'T ON THEY COULD NOT TELL ME THE PROBLEM.

- rosiewright, Fort Worth, TX, US

problem #48

Aug 102016

Fusion

  • Automatic transmission
  • 107,569 miles

Ford etb, electronic throttle body, sudden surge in power or stalling. This problem was happening before i got the recall for the fuel pressure gauge. I had that replaced and at that time the dealership said my car was fine and I had no other problems, if they had done a check they would have found this out. now I hear of a recall for this although they don't call it a recall. Extremely frustrated My Family should not have to worry about the car suddenly stalling out or speeding up .. Thanks Ford for considering this non life threatening.

- Bliss C., Springfield, OR, US

problem #47

Jul 282016

Fusion S 2.5L 4

  • Manual transmission
  • 112,589 miles

While driving down the hiway at approx 60mph in traffic, the vehicle jerked, and lost acceleration and struggled to get safely out of traffic. After stopping, the motor was still running but there was no response to pressing on the gas pedal. Turned off the engine, waited about a minute, and re-started the car. It had to crank for a few seconds before turning over and starting. It failed multiple times over the next mile, before finishing the last 4 miles without incident. I researched symptoms on internet and determined it was likely the electronic throttle body and was covered by a Customer Satisfaction Program 13N03 (extended warranty). Being covered, I contacted my Ford dealer and made appointment to have repaired. Come to find out that not all VINs are included in the CSP. My Fusion was "not covered". Had I know before had I would have replaced the $80 part myself rather then getting saddled with a $415 repair of the problem with same diagnosis.

- Pat S., Colwich, KS, US

problem #46

Jul 082016

Fusion

  • Automatic transmission
  • 55,000 miles

On my way to work on the highway in the passing lane my car lost all power. Could have lost my life. This needs to be fixed by Ford as it is a known issue. I have contacted the dealership to see how this will be resolved. Until then let's pray that I survive.

- Kathy M., Wilkes Barre, PA, US

problem #45

Jul 142016

Fusion V6

  • Automatic transmission
  • 98,000 miles

A D V E R T I S E M E N T S

I was driving to work on the freeway going 70+ miles per hour when suddenly the engine chugged and began to decelerate. Luckily I was close to an off ramp where I was able to slowly maneuver into a parking lot. The wrench light came on, but that was the only light. I waited a few minutes and was able to turn the car back on and go home. I took it to a mechanic who had the car for several days but was unable to duplicate the problem. I went and picked up the car and less than 5 miles from the mechanic, the car did the same thing. Again, I had to slowly move into a parking lot where I turned the car off and back on and was able to get home. While in my driveway, I Googled "Ford Fusion sudden deceleration", which led me to this web site where I was able to see that this has happened to many people.

My two biggest issues with all of this are that the mechanic had my car for several days and couldn't figure out the problem, while I was able to diagnose it in five minutes thanks to Mr.Google and this awesome web site. The second issue is WHY hasn't Ford issued a recall on this? This is a dangerous problem. Suddenly losing speed in traffic is very hazardous. I have been very lucky so far in that each time this has happened I have been able to pull over and restart the car. I hope my luck continues - I have contacted a Ford dealership, who seems to be quite familiar with the issue, and am taking it in for repair tomorrow. Hopefully I make it there safely!!

- Kelly G., Muskego, WI, US

problem #44

Jul 282016

Fusion ES 2.5L

  • Manual transmission
  • 70,905 miles

I don't feel safe driving my car, especially on the Highway. It stalls and decelerates while driving.

- tessic, Ottawa, ON, Canada

problem #43

Jun 172016

Fusion 4 cyl

  • Manual transmission
  • 70,873 miles

My vehicle was not covered under the customer satisfaction agreement sent out by Ford. I was told that no manual transmissions or hybrid vehicles were covered. None the less, mine failed at ~71K miles. As per Ford's offer to those with defective throttle boxes, they were granted a warranty extension to 10 years of 150,000 miles for peace of mind if they chose not to repair. This is must be approximately how long Ford expects even a part deemed defective to last. How come mine which is not supposed to be 'defective' only has a warranty up to 60,000 miles? I wonder how many folks have had to pay out of pocket to replace a throttle box on their cars which was not 'defective' but failed after their 60,000 mile warranty was up? I think Ford should have extended the warranty to 150,000 miles to all 2010 Fusions.

Just adding my complaint in the hopes that eventually the NHTSA will continue to press for a recall to be more sweeping. Hopefully a recall would include throttle boxes installed in manual transmission and hybrid vehicles that have VIN numbers that contain a throttle box that was manufactured and/or installed in the same location as in my vehicle.

- David D., Summit, NJ, US

problem #42

Oct 072015

Fusion 2.5L

  • Automatic transmission
  • 108,656 miles

i bought it used, had 2 owners. It happened twice, the first time took it to the shop. Whoever worked on it before did not reconnect the hose to the throttle right, so it was fixed. On the 7th of October the wrench came up 6 times in less than an hour. I am taking it to the shop in the morning.

- Ronald A., North Richland Hills, TX, US

problem #41

Aug 072015

Fusion SE 2.5L

  • Automatic transmission
  • 91,500 miles

Car completely loses acceleration under normal driving circumstances. No warning of problem and it can happen at any time. Must get the car off the road with no power, shut the car off and restart a minute later before you can continue on. This can be a very dangerous situation in busy traffic or on interstate. I have bought six Fords new including this Fusion and overall have been pleased. This however is a very serious problem that seems to be a known issue by Ford. It should be fixed before there are serious injuries or worse.

- Scott A., Floyds Knobs, IN, US

problem #40

Aug 012015

Fusion

  • Automatic transmission
  • 72,000 miles

Our teenage driver was driving approx. 50 mph on the road and suddenly the Fusion began losing power. She had cars braking suddenly behind her and became very frightened as gas pedal wouldn't allow the car to accelerate at all. She pulled over in tears and waited for help to arrive. She was very frightened.

- Gary P., Durant, IA, US

problem #39

Jul 082015

Fusion EX 2.5L

  • Manual transmission
  • 75,000 miles

Does the company just not give a dam about a few lives!!!!

- Ferdinand L., Garner, NC, US

problem #38

Aug 082015

Fusion 2.5L

  • Automatic transmission
  • 83,000 miles

Car cut out and went to limp mode. AutoZone read code: P2111. Actuator control system stuck open. Car VIN indicated it was not under the so called recall car had exactly the same symptoms as other have reported on various web sites this is a very serious safety issue!!!!

My entire family was in that car. Pulling over (more like rolling stop) on the interstate was very risky.

- Jennifer R., SARNIA, ON, Canada

problem #37

Jul 272015

Fusion

  • Automatic transmission
  • 91,000 miles

Similar to most people, my car would stall and lose power while idling or in park. Turn engine off, restart car, and no problem. But coming to a stop sign, rush hour traffic, or a traffic light. Car would stall and lose power.

I found this site, and immediately checked the throttle body, had it cleaned. Car seem to run fine for a few days, then stalled again, check engine light flashed on. I took it to a Ford dealership, ran diagnostics. Thankfully the throttle body was covered under the extended warranty, and didn't cost me anything. However, there was extensive damage to the evap valve and charcoal canister. The valve was stuck open and allowing raw fuel to enter the valve and canister. They replaced the valve and canister, about $800. Car runs like new now. I will be going after Ford for reimbursement of the repair.

- Jaclyn B., St. Paul, MN, US

problem #36

Aug 092015

Fusion LS 2.5L

  • Automatic transmission
  • 151,340 miles

After cleaning the throttle body out, I am driving down the street after getting off the highway and the car stalled one me and cut off again. This is starting to become a very hazardous situation. I never know when the car will cut off. Check engine light and wrench light alluminate when the car stalls. The car has a rough idle, does not want to pull up hills, or pick up speed without stalling

- sroper, Cincinnati, OH, US

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