Hi I need help with getting my car fix. I took my car in for the recall on the throttle and my car still isn't fix. I've taken it in three different time. The first two times they fix to parts. The third time, they are trying to charge me. I saw in the recall about the crack which can leak gas. My car has the crack they put on machine and I have print out. Ford of upland California won't fix car unless I pay. What steps do I take now? I'm afraid of getting into an accident. My car acts as they it's going to shut off. My paperwork shows that the machine says evaporation leak from filter neck. Please help this is second complaint I've made.

- Ontario, CA, USA

The contact owns a 2010 Ford Fusion. While driving 30 mph, the vehicle vibrated abnormally and stalled. The contact was able to restart the vehicle. The vehicle was taken to the dealer, but was not diagnosed or repaired. The contact was informed that the VIN was not included in NHTSA campaign number: 10V222000 (power train). The manufacturer was not notified of the failure. The approximate failure mileage was 83,000. The VIN was not available.

- Cheektowaga, NY, USA

Takata recall- my car stalls and doesnt turn all the way. If I slow down or stop the car will give out I got a diagnostic done three times and three different things came up and I got all the fix but it still do the same thing I see other people that have the same car have the same problem I was on the expressway when this did this this is very dangerous

- Chicago, IL, USA

The contact owns a 2010 Ford Fusion. While driving 35 to 50 mph, the vehicle lost power and shut down. The vehicle was coasted to the side of the road and restarted; however, the failure recurred multiple times. The vehicle was taken to the dealer. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 46,000.

- Rochester, NY, USA

The contact owns a 2010 Ford Fusion. The contact stated that the vehicle had not experienced a failure until the dealer repaired it for a manufacturer's recall to address the cpv valve. The dealer indicated that they reset the code, but did not replace the cpv valve. Shortly after the repair, the service engine warning indicator illuminated. The dealer indicated that the recall repair was performed and they would cover the labor cost if the contact replaced the part. The manufacturer did not provide assistance. The manufacturer stated more than three times that they would respond back in 24 to 48 hrs, but the contact waited for weeks with no solution. The approximate failure mileage was 126,439.

- Raleigh, NC, USA

The contact owns a 2010 Ford Fusion. While driving 65 mph, the vehicle stalled without warning. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the throttle body and fuel injectors needed to be replaced. The vehicle was repaired three times; however, the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 40,000.

- Pemberton, NJ, USA

This first happened to me on June 1, 2016. My 2010 Ford Fusion loses power once in a while when driving. A wrench light appears on the dash board and the car starts to slow down, accelerator does not work and sometimes the car starts to shake. You will have to pull over, turn the car off for a few minutes and then turn it off in order to drive it until the light comes back on again. It is very dangerous to drive it in the highway and specially when speed limit its 50 and trucks or other cars are coming at a high speed behind you because you do not know when this is going to happen to you again. I have this problem for a few weeks. I took my car for a recall for something else on June 24, 2016 and I mentioned to them about this issue and they said everything was fine. But I'm sure it will not be fine if I get into a car accident after complaining about this issue. The dealer will ask if the light its on in order for them to check it. But I have mention that the light goes on and as soon as you lose power and turn the car off and on it disappears.

- Briarwood, NY, USA

When at a stop it stops running. The idle speed drops and fluctuates. It is stalling when stopped. Wrench light came on and lasted 20 miles and then went off.

- South Westerlo, NY, USA

The contact owns a 2010 Ford Fusion. While driving 65 mph, the accelerator pedal was depressed, but the vehicle failed to accelerate. The check engine warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that the throttle control body needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken to another independent mechanic who diagnosed that the accelerator pedal needed to be replaced. The vehicle was repaired, but the failure persisted. The manufacturer was notified of the failure. The failure mileage was 40,000.

- Barrington, IL, USA

When vehicle is stationary throttle decreases to below 500 RPM, and sometimes stalls. Transmission and engine check come in intermittently. Ford aware of the throttle body and accelerator problem but won't fix it until broken. Took it to dealership and paid $125 for diagnostic but they told me there is no problem. I called Ford and they just referred me back to the dealership stating they are aware of the problem but won't fix it until it is broken. Please help, I can't drive the car due to the safety concern.

- Rego Park, NY, USA

Engine stalls/shuts down while driving. Check engine light came on. Alarm P2111 came up. Throttle actuator control system - stuck open. My vehicle stalled while turning left with oncoming traffic. It did this 3 times while driving home from work. This is an intermittent issue. I take it to the dealer, they adjust, it works for a while, then occurs again. This is a very dangerous problem.

- Hurley, NY, USA

Water pump in my 2010 Ford Fusion sport (3.5 liter V6 engine) failed, causing severe engine damage and sudden overheating. The vehicle was in motion on a city street when I noticed the temperature gauge rising quickly to the top. I had to pull over immediately. The car only had 54,000 miles on the odometer and had been well maintained with documented regular oil changes and periodic maintenance performed at the dealership.

- Los Angeles, CA, USA

Car looses power and the check engine and transmition light comes on car while driving at low rpms while driving on city streets. Had to pull over and shut off car and restart in order to drive home. Had computer system scaned and a P2119 code comes up for throttle body. Just had car in for a 15S34 recall purge valve assy and has been doing this since. Cleared code and for a coupe of days its fine then it starts all over agin

- Rochester, NY, USA

The contact owns a 2010 Ford Fusion. While driving 55 mph, the vehicle stalled without warning. Afterwards, the throttle body and transmission warning lights illuminated. The contact was on the highway when the vehicle stalled. The contact was able to drive after restarting the vehicle. The dealer was notified, but the vehicle was not diagnosed or repaired. The failure recurred multiple times since the first failure. The contact notified another dealer where it was diagnosed that the throttle body needed to be replaced. The failure mileage was 84,000.

- Eure, NC, USA

The contact owns a 2010 Ford Fusion. While the vehicle was stopped at an intersection, it lost power while attempting to accelerate. The vehicle rolled as if it were shifted into neutral. The vehicle was taken to a dealer where it was diagnosed that the throttle body assembly failed and needed to replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 70,180.

- Austin, TX, USA

Driving on highway and car just lost power. Wrench light came on. Could only drive about 5 mph. Car was shaking/ chugging as I tried to give some gas. Shut car off and waited 5 minutes and car ran good. Happened again about half hour later. This happens about once every month with the car but this is the first time while highway driving. Very dangerous. Usually happens at lower speeds but this time I was going about 30 mph (coasting) and went to give it some gas and suddenly the engine had no power. Whenever this happened previously, I would restart the engine. It would rev in neutral ok, but if you put it in drive, the wrench light would come on again and you would have no power. If you let the car rest for a minute or two before re-starting chances are your ok.

- East Meadow, NY, USA

We purchased the car used in 2013 and had to have a motor put in 3 days after purchasing. The engine light came on and we took immediately to a mechanic and the motor was replaced.

- Bremen, GA, USA

Our vehicle is a 2010 Fusion with 96,000 miles on it. My wife drove to work yesterday and the wrench light came on and vehicle went into limp mode and would not accelerate over 40 mph and was extremely slow getting to that speed. I know Ford has a "satisfaction program" for this exact issue yet when I called them my VIN was not in the program. This is the same [xxx] problem as the other etb replacement and software update yet I'm being told I have to pay out of pocket. My wife ended up breaking down on a very busy street with cars behind her yet Ford won't acknowledge this is a bigger issue than the 1.6 million vehicles they recalled. How can my issue be exactly the same yet not meet the criteria? so does somebody have to be killed before it's address, or how many poor people have to pay out of their pockets with money they don't have before this is recalled as it should be. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Festus, MO, USA

I approached a stop sign and after stopping, I attempted to accelerate, but my car had significantly reduced power. The wrench illuminated and I was able to slowly guide my car to the shoulder of the road. I turned my car off, waited a few minutes and started it again. It started with no problem and I was able to drive it to the garage. I was told I'd new a new throttle body that would cost approximately $300 to replace including labor.

- Bowling Green, KY, USA

The contact owns a 2010 Ford Fusion. While driving 68 mph, the vehicle lost acceleration intermittently and a repair service light illuminated. The contact pulled over, shut off, and restarted the vehicle. The service engine soon light illuminated. The vehicle was taken to a dealer where it was diagnosed that the throttle body needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 120,000.

- Gilbert, AZ, USA