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CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
6 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
58,429 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion engine problems

engine problem

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2010 Ford Fusion Owner Comments (Page 4 of 35)

« Read the previous 20 complaints

problem #639

May 222015

Fusion

  • 29,248 miles

A D V E R T I S E M E N T S

While driving upon acceleration increase of speed and slowing down there is a loud wining sound. When driving the vehicle for 15-20 minutes I can smell fuel inside the car. This is not when filling fuel it's while the car is driven for a length of time each day. The battery goes dead when sitting for one to two weeks. We have purchased 2 batteries in 1 year, had cables and connections cleaned and replaced. There has been messages coming up for "check engine" and the fan is noisy when the air or heat is turned up.

- Dickinson, ND, USA

problem #638

Jul 232017

Fusion

  • 117,000 miles
In lower gears / below 3500 RPM, I will occasionally experience a sudden deceleration, and then an abrupt acceleration as the vehicle attempts to make it to the commanded speed. This only occurs when the vehicle is already in motion, most often city streets, occasionally while accelerating onto a highway. I believe this creates a potentially dangerous situation, as a driver may not have the full, consistent acceleration that he expects to have. This issue began shortly after receiving "check fuel filter" codes, due to a poorly designed inner gas cap gasket, which allows for contamination to obstruct the easy fill system's inner seal. I believe this may also be related to an issue with a throttle body controller, similar to the many Ford products and customers whom have submitted prior complaints. Not sure why those throttle body controllers didn't get a recall, the problem is common enough and the potential damage substantial.

- Fayetteville, AR, USA

problem #637

Jul 142017

Fusion

  • 90,000 miles
Takata recall whenever I come to a complete stop, my car seems to stop accelerating or stall. The RPM goes up, put it does not accelerate. I have to pull over, and cut my car off for it to start driving again and repeat that process when it happens again and its been happening for a while. When I got my transmission fluid flushed and topped of it stopped happening for a few months, but then it started messing up again.

- North Charleston, SC, USA

problem #636

Jun 202017

Fusion

  • 67,700 miles

A D V E R T I S E M E N T S

While driving at highway speed with cruise control engaged, the cruise control de-activates, the check engine light comes on, and the wrench icon comes on at the instrument panel. The engine begins to run very rough, surging, then slowing down, and the cruise control cannot be re-engaged. The throttle body was replaced by the Ford dealer 18 months ago, and the condition that exists now was the same that existed prior to the throttle body being replaced 18 months ago. Vehicle currently has less than 68,000 miles. Fuel economy is 20% lower than normal. It is frightening to attempt to pass on 2-lane roads, because you never know when the engine will sputter. This started occurring occasionally in mid-June, 2017, and now occurs every time you drive the car. Code that was stored was P2119, "throttle body range."

- Covington, OH, USA

problem #635

Jun 262017

Fusion

  • 43,700 miles
Driving locally, wrench and engine lights came on suddenly. When I got short ways to store, turned engine off and restarted, lights gone - thought it was a fluke. Proceed to drive home to contact Ford, both lights come on again, car begins declerating with no warning, no action on accelerator, car slows (I didn't know this was called limping) and I pulled of highway and get to parking lot. Car towed to Ford dealer. I had no clue what problem was replaced electronic throttle body car is 7 years old, only 43,700 miles. Afraid to drive car as this can happen again - what if I'm in heavy traffic at high speeds. Can't believe Ford was able to avoid a recall --- this is a very dangerous problem!!!!

- Rochester, NY, USA

problem #634

May 182017

Fusion

  • 50,820 miles
The contact owns a 2010 Ford Fusion. When the accelerator pedal was depressed, the vehicle hesitated before accelerating. The transmission and check engine warning indicators illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 50,820.

- Mc Keesport, PA, USA

problem #633

Jan 202014

Fusion 6-cyl

  • miles

A D V E R T I S E M E N T S

The contact owns a 2010 Ford Fusion. The contact stated that the vehicle was slow to accelerate when the accelerator pedal was depressed and idled extremely low. The vehicle suddenly surged at a high rate of speed. The contact had to coast the vehicle off the road and restart the vehicle. The vehicle was taken to a dealer who was unable to replicate and diagnose the failure. The contact received notification of a manufacturer service campaign for the electronic throttle body extended coverage, but the dealer refused to provide the manufacturer's solution to repair the vehicle. The contact was uncertain if the vehicle would be repaired the contact received notification of customer satisfaction program: 13N03. The failure mileage was not available. Updated 06/29/17

- Wise, VA, USA

problem #632

Mar 152017

Fusion

  • 98,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that the check engine warning indicator illuminated. The vehicle was serviced per NHTSA campaign number: 15V793000 (fuel system), but the remedy failed to repair the vehicle. The contact mentioned that the check engine indicator illuminated 90 days after the recall repair. The vehicle error code was in reference to the canister purge valve. The manufacturer was made aware of the failure. The failure mileage was approximately 98,000.

- West Point, VA, USA

problem #631

Mar 072017

Fusion

  • 165,000 miles
The issue I have been having with this vehicle involves the throttle body which has been replaced twice now since I have owned this car. While driving this vehicle, myself and my daughter, at separate times, lost acceleration while on the highway. This could have been a very dangerous situation if the timing of being on the road was different as well as the amount of vehicles on the road. We both were able to pull over to the side of the road. Thank goodness we were both in the far right lane when the acceleration failed. Ford did recall the product at one time, however, now they are unwilling to assist with the 2nd fail. This appears to be either an engineering defect or vendor defect in the part. This is a dangerous defect as collisions could occur when unable to accelerate on high speed roads as well as dangerous for other drivers who are unable to gage the speed of the slow moving vehicle.

- Chesterfield, MI, USA

problem #630

Mar 102017

Fusion

  • 88,000 miles
2010 Ford Fusion idler pulley bolt sheered off along with piece of engine block and pulley resulting in a near accident as drive belt, and power steering failed and vehicle would not go past 20 miles per hour (on highway). My wife (5 months pregnant) was driving at the posted speed of 70 mph when the pulley and bolt sheered off. Her car was nearly struck from behind by several vehicles as well as not being able to steer the car herself. Looking at Ford Fusion blogs, this appears to be a common problem that Ford has not fixed in their earlier models. This design and/or stress fault causes safety concerns as well as costly repairs since piece of the engine block can sheer off with the idler pulley bolt.

- Novi, MI, USA

problem #629

Feb 272017

Fusion

  • 39,000 miles

A D V E R T I S E M E N T S

The contact owns a 2010 Ford Fusion. While the vehicle was stopped at a traffic light, the wrench warning indicator illuminated and the vehicle did not accelerate. The vehicle was idling. When the contact turned off and restarted the vehicle, it resumed normal operation. The vehicle was taken to the dealer where it was diagnosed that the throttle body needed replacement. The vehicle was not repaired. The manufacturer was notified of the failure. The manufacturer stated that the vehicle did not qualify for the warranty extension. The approximate failure mileage was 39,000.

- Chicago, IL, USA

problem #628

Feb 042017

Fusion

  • miles
The contact owns a 2010 Ford Fusion. While driving 60 mph, the vehicle stalled without warning. The vehicle was diagnosed, but not repaired. The manufacturer was not made aware of the failure. The failure mileage and VIN were not available.

- Highpoint, NC, USA

problem #627

Jan 132017

Fusion

  • 245,000 miles
The contact owns a 2010 Ford Fusion. While driving approximately 75 mph, the vehicle failed to accelerate and the throttle body warning indicator illuminated. The vehicle was taken to a dealer where it was diagnosed that the throttle body needed to be replaced. The vehicle was not repaired. The failure mileage was 245,000. The VIN was not available.

- Sunflower, MS, USA

problem #626

Jan 102017

Fusion

  • 105,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that while driving, the check engine sensor warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the fuel tank had failed causing fuel to leak out. The vehicle was not repaired. The contact mentioned that in October of 2016, the vehicle was inspected under NHTSA campaign number: 15V793000 (fuel system). The manufacturer was notified of the failure and the contact was informed that the VIN was not included in NHTSA campaign number: 15V793000 (fuel system) due to the previous inspection performed. The contact stated that the vehicle had experienced the same failure listed in the recall. The VIN was not available. The failure mileage was 105,000......updated 03/08/17

- Amarillo, TX, USA

problem #625

Dec 262016

Fusion 6-cyl

  • 81,000 miles
Without warning, driving highway speeds we lost power. Got the car started again and realized there was no heat, then noticed the temperature gauge was on hot. The battery light, check engine light and wrench light turned on. We eventually had to be towed at a cost of $460. The master mechanic identified the water pump cracked, then resealed itself and coolant mixed with the oil which killed the engine. He said there would have not been any warning and this issue has been seen before and is catastrophic. We now have to replace the engine at a cost of $8000. There are forums online with other Fusion owners experiencing the same issue but no recognition or recall from Ford. I have had issues with this car since the day I bought it. I had to have my electronic throttle body replaced twice, also not a recall by Ford but a customer satisfaction program. I guess they are ok with having cars literally turning off at highway speeds before they fix the issues.

- Renton, WA, USA

problem #624

Dec 202016

Fusion 4-cyl

  • miles
My child was driving my Ford 2010 Fusion and it suddenly caught fire destroying the engine and surrounding components, everything inside the car was melted. Fire destroyed the front of the inside of the car. There were no check engine lights or other warning signs displayed on the car dashboard.

- Farmington Hills, MI, USA

problem #623

Nov 282016

Fusion 4-cyl

  • 109,000 miles
While driving at approximately 40 mph, the car began to shake and immediately lost power. The service engine soon light illuminated and the car would not accelerate in traffic. Luckily our house was within 1 mile of where the failure happened. After making it home we had the obd engine code read and it stated that it was an issue with the throttle body. We found out searching the internet this is a known issue and Ford has extended the warranty for this issue to 10 years 150,000 miles. Car is 6 years old with 109,000 miles. After turning the car off and back on the service engine soon light was no longer illuminated. We immediately scheduled service at a local Ford dealership. Dealership claimed they would not make any repairs under field service action number: 13N03 because the service engine soon light was no longer illuminated. They suggested we return when the car exhibits the issue again. In other words "come back next time your car fails while driving". this is a known issue, with dangerous consequences, and service was refused. We contacted Ford customer relations and was told the car should have been fixed. They contacted the dealer and afterwards revised their statement, claiming the service engine soon must be illuminated for the repair to be covered under field service action number: 13N03. This is a known intermittent issue, and according to the servicing dealer "the code is cleared after restarting the vehicle 3 times". this was never mentioned when making the service appointment. If the burden of proof was on us, we would have taken the car immediately to the dealership. Now we are simply waiting for the failure to occur again so we can have the repairs made. Hopefully, the failure does not happen at highway speeds.

- Newton, NJ, USA

problem #622

Oct 132016

Fusion

  • 89,000 miles
My vehicle has the tendency of reducing acceleration, when you are driving at a speed of 35 or above the car will slow down and almost come to a complete stop. If you are in the fast lane and your car will not accelerate what can you do if there is lots of traffic behind you, this will definitely cause an accident because you have no where to go and cars are right up on you. This is an accident waiting to happen. This problem has happened to me 4 times when I was on just the streets and not the highway, I was going 45 mph and all of a sudden my car loses speed and it went all the way down and no matter how much I tried to accelerate it would not go any faster, so I coasted over to the side of the road and turned the engine off and called my son to meet me because I didn't know if it would start again. It did but the engine light stayed on. I started driving it again and it did the same thing. I got a little closer to home and pulled over to this exxon gas station; sit there until my son came and he started it again and he followed me home. A few days later it did it again; it has done this 4 times even this morning on my way to the Ford dealership whom I thought was going to fix the problem but wanted me to pay them $115 out of pocket for a diagnostic that I should not be paying anything that is their mistake or mess up. I will see if I can round up enough complaints for a class action lawsuit, because why would I have to pay for something that's their fault when the car was built.

- Phoenix, AZ, USA

problem #621

Oct 182016

Fusion

  • 37,940 miles
The contact owns a 2010 Ford Fusion. While at a dealer for routine repair, the technician diagnosed that the rear main seal was leaking oil and needed to be replaced. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 37,940. Updated 01/04/17 updated 02/13/17.

- Sterling Heights, MI, USA

problem #620

Nov 012016

Fusion

  • 89,000 miles
The contact owns a 2010 Ford Fusion. While driving 45 mph, the vehicle failed to respond when the accelerator pedal was depressed. The vehicle stalled and the check engine and service engine warning indicators illuminated. The contact mentioned that the failure recurred on two separate occasions. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 89,000.

- Phoenix, AZ, USA

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