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CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
2 / 3
Injuries / Deaths:
4 / 0
Average Mileage:
81,614 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion electrical problems

electrical problem

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2010 Ford Fusion Owner Comments (Page 3 of 16)

« Read the previous 20 complaints

problem #275

Aug 242020

Fusion

  • 130,000 miles

A D V E R T I S E M E N T S

I was driving my 2010 Ford Fusion SE on a highway and suddenly the steering wheel locked up and became extremely difficult to turn. I was fortunate enough to be able to turn into a local shopping mall. An alert popped up in the dash that said service electrical power steering. I called my local Ford service company and the service technician explained that this was a recall on the rack and pinion/ steering gear for my car model. He explained to me that this was a recall and unfortunately a common issue with the vehicle I had. However, I found out that my VIN was not included in this recall, and was informed that I would have to pay for the repairs myself. I called the Ford company and explained to them the issue thinking that they would simply add my vehicle and I was told that my VIN wasn't included. I explained to them how they could call my local dealership where my car was being repaired to confirm what I said was true, however, I was told they wouldn't do that. I asked to speak to a supervisor and the supervisor called a day later. She told me that at this time my car would not be added to the recall. I asked her how and why they came to this conclusion and she informed me that this was protocol. I asked her if they did any research into why my VIN was not added the first time, or double checked to see if there was an oversight as to why my VIN was not added and she told me that they did not look into my issue or claim, she just listened to the call, and called me back to inform me that at this time the would not add my car to the recall list. I asked her who decided to add the vehicles was it Ford or NHTSA and she informed me she did not know. I again ask her how I can get someone to review this issue as this is a serious recall and matter. I explained to her that I could have been on the interstate when the steering went out. She told me to contact NHTSA.

- Mcdonough, GA, USA

problem #274

Aug 182020

Fusion

  • 170,000 miles
Hydraulic control unit and ABS system failure. Ford recalled the same systems for their 2010 Fusion. Why is my 2010 Ford Fusion not included"?" Ford must expand their recall.

- Lake Mary, FL, USA

problem #273

Jul 092020

Fusion 6-cyl

  • 110,000 miles
Interior ac blower motor failure. Same issue in a previous 2010 Ford Fusion. Air would fluctuate on and off and then will die completely. Nothing fixes the issue besides replacing blower motor and resistor.

- Tullahoma, TN, USA

problem #272

Jul 022020

Fusion 4-cyl

  • 149,000 miles

A D V E R T I S E M E N T S

Dtcs U3000:04, U3000:49 and U2011:49 appeared while putting the vehicle in reverse, and has been intermittent since, causes complete loss of power steering until able to restart the vehicle.

- Taylor, MI, USA

problem #271

Jun 072020

Fusion 4-cyl

  • 86,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that while his wife was driving 60 mph, the vehicle loss power steering assist and became difficult to steer. The contact stated that the service advance trac and traction control warning lights were illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the clock spring and the electronic steering system needed to be replaced. The vehicle was not repaired. Zoellner Ford-Lincoln of beatrice located at 4115 North S 6th St, beatrice, ne 68310, 402-223-2547, was made aware of the failure. The manufacturer was informed of failure. The approximate failure mileage was 86,000.

- Adams, NE, USA

problem #270

May 282020

Fusion 4-cyl

  • 72,000 miles
Pulled out of parking space, made left turn, went about 50 ft. And car totally died. No battery power at all. No dash lights when key is on, no hazard lights, won't start, no battery power at all. Removed battery terminals for a few minutes and replaced. Battery power restored, car started and everything worked. No resetting clocks or radio.

- Detroit, MI, USA

problem #269

May 232020

Fusion 4-cyl

  • miles

A D V E R T I S E M E N T S

Dash panel indicated door ajar, emergency and other brakes were engaged, tire pressure low, interior lights came on, blinkers no longer work. This all happened suddenly while driving down a flat street, 25 mph, weather was 65 degrees, dry weather, during the day.

- Temperance, MI, USA

problem #268

Jan 012020

Fusion

  • 200,000 miles
'power steering assist fault' this showed up on my screen as I was driving and then it slowed me down to a complete stop. Then after a few weeks my power steering wheel went out and now it says 'service power steering now'

- San Bernardino, CA, USA

problem #267

Nov 012019

Fusion

  • 77,000 miles
Car accelleration is sluggish/weak after car comes to complete stop. Poses real danger when entering traffic, especially left turns with oncoming traffic. Problem has been reported by several others. Cause is design defect in vehicle/battery age counter in car's computer. Only allows for one digit. Causes battery to stop working properly after car reaches 10 years of age. My car was purchased in aoril 2010. Had local auto shop reset counter to "0". (car has only 77,000 miles) now functions as intended. Copy of repair invoice attached. I will send copy to Ford Motor Company rquesting reimbursement after filing report here.

- Ben Lomond, CA, USA

problem #266

Jan 012020

Fusion

  • miles
The ev system is no longer working. The hybrid battery is healthy and the owners manual states it is expected to last the lifetime of the vehicle. Many others have noted this issue as the battery "aging out" as programmed by Ford. A suggested remedy is to reset the battery to age >0;<10. Without this reset, the hybrid runs on only the gas motor. At times, this delays acceleration both forwards and backwards as the gas motor (ice) starts back up after stop. This hesitation can easily cause a wreck when pulling into traffic from a stop.

- Tacoma, WA, USA

problem #265

Apr 042019

Fusion

  • 76,000 miles

A D V E R T I S E M E N T S

Upon 9 years of age my 2010 Ford Fusion hybrid (any many others) no longer functions as a hybrid vehicle and will only use the internal combustion engine. This causes a safety concern due to the fact that the ev motor is supposed to kick in from a stop upon acceleration. This causes a significant delay in acceleration while it tries to use the ev motor but cannot due to this limitation. While at roundabouts or when making left hand turns this is a significant safety issue. Ford has done nothing to address this or even acknowledge the fact that this issue exists.

- South Saint Paul, MN, USA

problem #264

Oct 012017

Fusion

  • 90,000 miles
It has been discovered that in many if not all fmc 4 door sedan hybrids with the 2.5 liter engine and nickle metal hydride batteries, oem software starts to drastically reduce electric vehicle operation sometime after the hybrid warranty expires. The effect of this is the car's acceleration and fuel efficiency is drastically reduced and automatic periodic battery re-conditioning ceases. The car essentially ceases to function as a hybrid and the engine runs all the time except when at a standstill. Up to 70,000 vehicles may be affected. It has been found that this id controlled by a battery age feature in the software. Resetting this age to any lower value restores completely normal hybrid behavior and performance. Fmc has refused to do this instead quoting battery replacement for $8,000 as the solution. D.O. E. tests many years ago showed robust performance of the battery out to 160,000 miles in accelerated testing. The fix is a ten minute software battery age change that fmc refuses to do. The reduced acceleration is a safety issue as the atkinson cycle engine was not designed to be unassisted by the battery and has very slow power acceleration without it.

- Marco Is., FL, USA

problem #263

Feb 152020

Fusion

  • 140,000 miles
Power steering went out and it says service advancetrac system & ser ice power steering

- Palm Desert, CA, USA

problem #262

Aug 152018

Fusion

  • 185,390 miles
Loss power steering in my 2010 Ford Fusion on my way to work. Assit fault came on. This is freaking ridiculous that Ford is not stepping up and taking care this. How can they be so careless. Other issues include front seat recliner driver side. Electrical issues. Engine issues. Disappointed my first car I played off. Nothing to show for it.

- Norcross, GA, USA

problem #261

Oct 182019

Fusion

  • 95,000 miles
In motion on highway with cruise control car dashboard shows 'stop safely now' loose acceleration. Turn car off then back on and can drive. Check engine light on. Told vacuum pump creating issue. Replaced and car okay. While in motion on highway during acceleration 'stop safely now' entire car shuts down while driving. Loss of brakes, steering, acceleration. Get car towed back to shop and told acid leak degraded wire harness. But also told they can't ensure the car will be fixed from repairing. How does a battery leak so bad without any cracks. No shop can confirm the acid leak is causing the brake issue. Possible ABS module, electronic control, O2 sensor replacement too.

- Las Vegas, NV, USA

problem #260

Dec 102019

Fusion

  • 62,000 miles
I started my car when leaving work and received an error that the power steering failed. I followed the guidelines in the book and turned off the car for 30 seconds and restarted. On restart the error returned. I drove car to mechanic and had no power steering. After talking with mechanic attempted to leave and still no power steering. Another error turned on prior to leaving the parking lot with advancetrac failure. Left car at mechanic. Error sounds similar to other Ford and Lincoln cars with power steering failure.

- Charlottesville, VA, USA

problem #259

Nov 252019

Fusion

  • miles
Electric steering start on hwy acting up phone Ford and they says no recall on them but I know owners that have had the same problem phone Ford and they said nothing they can do but the one year nwer is recall yet the the I have has the same parts see the link for my 2010 Fusion https://ca.search.yahoo.com/search?P=2010+Ford+Fusion+steering+problems&fr=yfp-T&fp=1&toggle=1&cop=mss&ei=utf-8

- River Glade, ME, USA

problem #258

Nov 042019

Fusion

  • 134,000 miles
I was driving my 2010 Ford fushion in traffic when all of a sudden the steering went out and it showed power steering assist had went out I couldn't steer the car was lucky I was no badly hurt in this car I barely got it turn to get myself out of traffic the vechile was useless and I was going the speed limit at the time I could have gotten killed in this car have torn liament in my left hand from trying to steer car to safely get myself out of traffic and I'm a nurse so I need my hands both of them to perform my job

- Kershaw, SC, USA

problem #257

Oct 302019

Fusion

  • miles
The fan motor cuts in and out. We gave replaced it 3 times and after about 6 months it will cut in and out randomly until eventually there is no fan running at all. It does not seem very safe if the wires or motor continue to short out. Chance of a fire? please advise if any recalls for this probkem.

- Prior Lake, MN, USA

problem #256

Oct 222019

Fusion

  • miles
ABS control module malfunction. Makes brake pedal extra spongy and hard to brake

- Indianapolis, IN, USA

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