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CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
2 / 3
Injuries / Deaths:
4 / 0
Average Mileage:
81,614 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion electrical problems

electrical problem

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2010 Ford Fusion Owner Comments (Page 2 of 16)

« Read the previous 20 complaints

problem #295

Oct 242022

Fusion

  • miles

A D V E R T I S E M E N T S

Complete electronic power steering system failure. I cannot turn the steering wheel. This is a safety issue. I was fortunate that it happened in my driveway, but reading on line others have had accidents when their steering failed while driving. No warning lamp indicator was illuminated. A Ford dealership has diagnosed the problem, and said the car requires part replacement(s) that will cost me $2,500. This is already a recall on the 2011 and 2012 model years, and should also be on the 2010.

- Crestwood, KY, USA

problem #294

Sep 122022

Fusion

  • miles
Abrupt Loss of Power Steering. Faulty Electrical Power Steering. Faulty Electrical Power Steering Assist (EPAS). Faulty Steering Gear Assembly. Dash Lights: SERVICE POWER STEERING NOW SERVICE ADVANCETRAC Issue occurred when turning car off to pump gas, then issue was present when starting car back up. Problem confirmed by Ford Service Center. No warnings prior to issue occurring. Issue occurred unpredictability. Research shows it appears to be a known Ford manufacturing defect with the electrical steering assembly assist parts on these models. 2011 and newer models qualify for a power steering recall, but my 2010 model does not. $2,000-$3,000 repair.

- Largo, FL, USA

problem #293

Jul 222022

Fusion

  • miles
Driving down the highway and the electric steering went out and about crashed due to not being able to turn.

- Leipsic, OH, USA

problem #292

Jul 232022

Fusion

  • miles

A D V E R T I S E M E N T S

I was driving down the highway interstate 24 with kids in the car around the curls me marker 159 and my steering no warning went out completely hard as hell to turn traffic I spun out trying to over correct it damanage my front clip aka bumper all to hell I saw this complaint when I was searching recalls and common problems with my branded car what do I do for wants an arm and a leg I can't afford to fix the power steering was there a recall on that part or what ever came out of the 550 complaints

- Whitwell, TN, USA

problem #291

Apr 062021

Fusion

  • miles
The power steering went out on this vehicle and after research I found that other years have had recalls on it. Although this year was not in the recall it still uses the same parts

- New Franken, WI, USA

problem #290

Mar 052022

Fusion

  • 161,288 miles
The contact owns a 2010 Ford Fusion. The contact stated that after repairing an unknown recall, there was an abnormal noise coming from the A/C. In addition, the A/C was operating heat and not cool air and the contact mentioned the A/C failed to operate. The vehicle was taken to an independent mechanic where it was diagnosed that the blow motor assembly, blow motor restore, and low-pressure valve needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 161,288.

- Fontana, CA, USA

problem #289

May 272022

Fusion

  • miles

A D V E R T I S E M E N T S

2010 model year electric power assisted steering goes out at low speed when making turns, similar to same issue recalled for 2011-2012 model years. The previous recall needs to be expanded to include 2010 model year.

- Canal Winchester, OH, USA

problem #288

Apr 182022

Fusion

  • miles
I was driving my 2010 Ford Fusion Hybrid and as I was approaching a red signal light I applied pressure to my brakes and seen my dash alert me of my ABS system failing and my advanced Trac needs to be serviced due to my brakes not working properly I was almost involved in a serious collision. i had to pull on my e brakes to prevent injury, in result off I pulled off into the nearest lot and called a tow truck to take me and my vehicle to the dealership I was given a crazy repair charge and i was doing some research and i seen a recall for this issue, however i was advised that my VIN does not have any recalls. This is unsafe and needs to be addressed.

- Oklahoma City, OK, USA

problem #287

Feb 182022

Fusion

  • miles
My vehicle was on and I was in motion heading to work when the wheel stopped turning and my car started saying -??power steering assist fault-??

- Verona, PA, USA

problem #286

May 142021

Fusion

  • 142,000 miles
Driver side interior door handle stopped working. Unable to open the door from the inside. This is very dangerous if there was an emergency need to exit the vehicle. This happened when I stopped to buy gas and was unable to get out when I turned off the car.

- Ladera Ranch, CA, USA

problem #285

May 022021

Fusion

  • 177,000 miles

A D V E R T I S E M E N T S

Car constantly have brakes, steering, fuel, and airbags problems

- Champlin, MN, USA

problem #284

Mar 292021

Fusion

  • 171,000 miles
I was driving back home and the 'power steering assist fault' message came up on my dash. I didn't know what that was about until after about 4 miles when I was supposed to get off the highway but the steering just wouldn't turn. I immediately freaked out. I kept going straight for a bit and I then tried to force it towards the right shoulder (thanks goodness I was on the right lane already) but as I started to slow down the cars behind me would honk and the passagens would stare at me while passing like if I was trying to mess with them on purpose. That was scary and embarrassing. Turned the emergency lights on and pulled over to call a friend who knows a bit about cars. I was told I was ok to force the steering in order to get home, although I was so sure it was going to literally break and come off in my hands. After around 13 miles I got home and my now both arms are totally sore and I'm not kidding. I wasn't even able to maneuver the car into my small garage since it's impossible to turn the steering wheel if the car is fully stopped. The car is there... parked and useless. I just called Ford and I was told I will have to pay for the tow truck to take the car to the dealership, for the diagnostic and to get the car fixed. Seriously? I'm an college student full of stuff to pay and always living in a budget. It seems like the cost for this is over $1800 and there's no chance I have such absurd amount to fix this problem that wasn't even my fault. I need the car every single day since in Utah there's no way you can get anywhere without it. I don't consider driving the car in this situation (it's probably not even recommended) and I've been borrowing my roommate's car, which I can't do for much longer for obvious reasons. I wonder what Ford is going to do to help not only me but all the unfortunate Ford Fusion's owners.

- Saratoga Springs, UT, USA

problem #283

Mar 252021

Fusion

  • 0 miles
Hello, my name is [xxx]. recently I bought a Ford fuision 2010. I am pretty familiar with cars so I understand the commonly routine of taking care of a car. It's been only 30 days. The first first incident that happened on the parkway my car shut completely down. I got it to work back up but then I got a mechanic to do a tune up. Everything went smooth until I drove about 3,000 miles into the car & it told to me check the engine oil and the brakes. By the time I went to start my car up the lighting slowly faded away. Eventually the car shut off completely and almost rolled down the hill. I immediately put the car into park and put on the emergency brakes. Now the car completely shut down. I replaced the spark plugs and everything. I've been reading about recalls on the model of the Ford Fusion 2010. I would like to see if I could either get it fixed or possibly a letter to get a new or similar version from the car models dealership. I've also invested so much money into fixing this car and it just seems to be falling apart. The damage was all of a sudden. There was also an oil leak. Parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Pittsburgh, PA, USA

problem #282

Feb 112021

Fusion

  • 195,000 miles
Advancetrac came on and also service power steering now came up steering is now hard I check the recalls on this site yesterday went to a Ford dealer the said their where no recalls I came home and refreshed the page an now it says that theirs 0 recalls.. I am unaware of what's going on... please get back to me this is my only vehicle I have to get to work....steering is hard N it's a hassle drive

- Glendora, NJ, USA

problem #281

Oct 202020

Fusion

  • 145,679 miles
The rack and pinion is starting to get hard and making noise. My steering is not functioning as it suppose to be. Engine is starting to shake while on red light. My A/C doesn't work and lights do not work from the inside.

- Brownsville, TX, USA

problem #280

Sep 122020

Fusion

  • 123,000 miles
My car says check cruise control and has almost caused me to wreck with my child in the car this is a Ford defect as the power steering is electrical.

- San Juan, TX, USA

problem #279

Jan 032021

Fusion

  • 159,123 miles
Wheel locked up while driving down a city street and "power steering assist fault" error popped up. I was unable to move the wheel at all. This is very dangerous and my year (2010) does not currently have a recall, but the later years do for some reason. The 2010 should also have the recall!!

- Brighton, CO, USA

problem #278

Dec 082020

Fusion

  • 152,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that while driving approximately 35 mph, the check brake system message displayed with the traction control warning light illuminated. While depressing the brake pedal, the pedal extended to the floorboard and the vehicle would not immediately stop. The vehicle was taken to an independent mechanic who diagnosed the brake module was faulty and needed to be replaced. The vehicle was not yet repaired. Haley Ford richmond located at 10724 jefferson davis hwy, richmond va 23237 and the manufacturer were notified of the failure. The failure mileage was 152,000.

- Richmond, VA, USA

problem #277

Nov 142020

Fusion

  • miles
I started my car up and the brake, brake light, ABS, and traction control light came on and ev don't turn on, no back up camera

- Snow Hill, MD, USA

problem #276

Sep 012020

Fusion

  • 149,500 miles
When driving steering intermittently has gone out with 'power steering assist fault' appearing on the screen, usually restarting the car would fix it. Now going to work car didn't have power steering, after restarting advancetrac came on as well and now power steering assist fault is on permanently

- Taylor, MI, USA

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