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CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
2 / 3
Injuries / Deaths:
4 / 0
Average Mileage:
82,931 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion electrical problems

electrical problem

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2010 Ford Fusion Owner Comments (Page 13 of 16)

« Read the previous 20 complaints

problem #70

Jun 262013

Fusion 6-cyl

  • 57,313 miles

A D V E R T I S E M E N T S

Vehicle stalled out at an intersection, check engine light and other dash indicators came on. Roadside assistance was contacted and the vehicle towed to our local dealership. Dealership advised this morning that the necessary part, an electronic throttle body, is on back-order nationwide and did not expect to have the part available for installation until the week of 7/8 at the earliest and that it was not covered under the warranty, thus costing approximately $500. A quick google search indicates that NHTSA has launched a probe into this issue..

- Longview, WA, USA

problem #69

Jun 282013

Fusion 6-cyl

  • 60,000 miles
My 2010 Ford Fusion is having the same problem as numerous others...the throttle body......mechanics are telling me it will cost me about 600 $ to repair.....this is an ongoing scam in part by Ford.... im sure they know about this....I promise you I will trade this car in Ford a Honda Accord....atleast they run honestly..

- Montgomery, AL, USA

problem #68

Jun 262013

Fusion 4-cyl

  • 90,030 miles
I was driving on a residential street and got a flat tire. At the same time I received an error about the power steering and to service the advancetrac system. I thought everything was related to the flat tire. I got the tire replaced and the tire pressure error cleared but I still have no power steering. Iwas told that the two issues were not related and that the power steering is completely separate. I see many many many complaints regarding this same problem with 2010-2011 Ford Fusion. There needs to be a recall asap. Nothing broke on my car and the fluids are fine so there is no reason for this error and for the power steering to stop working.

- Arlington, TX, USA

problem #67

Jan 242013

Fusion 4-cyl

  • 48,000 miles

A D V E R T I S E M E N T S

I was driving to work when suddenly the car lost all forward power. I was in the middle of an intersection when the engine cut out, and a couple of people had to make some pretty severe emergency maneuvers to avoid accidents due to my almost-stalled car. I couldn't get any power out of it with the gas pedal. When I coasted off into someone's driveway, the car barely stayed running. It shook and missed like it didn't have enough air. There was a yellow wrench icon on, but no check engine light. I shut down and refired, and it ran perfectly. I took it to the local dealer, and they told me that there was no stored data to analyze, and that it didn't do it to them on the test drive. They said there wasn't a problem. 2 minutes of googling shows a huge problem with the throttle bodies on these cars. We need a recall!! what if people hadn't been paying attention when my car failed in the intersection? there could have been a big crash.

- Lawrenceburg, IN, USA

problem #66

Apr 202013

Fusion 4-cyl

  • 52,000 miles
I was driving my 2010 Ford Fusion on the interstate, at approximately 70 miles per hour, when I started feeling it "surge". it was in cruise control at the time, and it felt like it was surging up a couple of mph over the set point, and then falling back a couple of mph below the set point. It was like the cruise was hunting for the set speed. Suddenly, there was a lurch and I lost all power from the engine. Cruise disconnected and I started coasting down rapidly. There was very nearly a rear-end collision with the guy behind me as I was losing speed so quickly. There was a yellow wrench icon lit on my dashboard, but no check engine light. I managed to cost over to the right shoulder. When I stopped and put it in park, the engine ran extremely roughly. It stumbled and missed like it wasn't getting any air. I shut the engine off, waited a minute, refired it, and it ran perfectly. We continued our trip and had it looked at when we got back. Or local Ford dealer said "there are no stored codes, it didn't do it for us, and there isn't anything wrong." This has happened several times to me and every time the dealer says the same thing. 2 minutes worth of googling shows that there seems to be a massive problem with the throttle bodies that Ford has on these cars. We need a recall! we could have been injured or killed in a wreck on the interstate when this happened.

- Lawrenceburg, IN, USA

problem #65

Jun 252013

Fusion 4-cyl

  • 55,000 miles
I was driving in heavy city traffic at approximately 55 miles per hour, when the car suddenly lost all power. The engine felt "disconnected" from the transmission. I could push the gas pedal all I wanted, but there was no response from the engine. The car continued to roll under it's own momentum, but because of the sudden loss of power, I was very nearly rear-ended by the car behind me. I was in the left lane, and because I was coasting down to a stop quickly, my only choice was to pull into the center turn lane of the 5-lane road. Traffic continued to speed past me as I stopped in the center lane. As I stopped, the engine ran incredibly roughly. It was stumbling and missing like it wasn't getting enough air. There was a yellow wrench icon on my dashboard, but no "check engine light". I shut down, waited a minute, and refired the car. The car ran perfectly smoothly after that. I did some checking, and it appears to be a throttle body problem. It appears to be very widespread on 2010 and 2011 Ford's. please make them recall this. It's a huge safety concern. I'm lucky it was just me in the car, and I knew what to do. What if my wife and baby were in the car, and she wasn't as lucky" what if the guy behind me wasn't as quick on his brakes?"

- Lawrenceburg, IN, USA

problem #64

Apr 122013

Fusion 4-cyl

  • 58,000 miles

A D V E R T I S E M E N T S

On multiple occasions my car has started to stall out as I began to accelerate. The first time happened when exiting the highway, where I came to a yield sign, I then proceeded to accelerate onto the road after yielding and the car would not accelerate and started to have jumpy motions and kept revving every time I would try to step on the gas pedal. I didn't think much of it at that time. Then one day on another exit onto the highway with busy traffic I slowed down to see if traffic was clear to merge and when I went to accelerate into traffic it repeated the same symptoms. The last time it happened was I was exiting the highway and once again tried to merge into traffic and it happened again but it also happened at the red light directly after the merge. I was not trying to accelerate too quickly on any of the occasions but it makes it extremely dangerous to pull into traffic. I took the car into the Ford dealership to get the problem checked out and they came back that the electronic throttle body on my 2010 vehicle was bad and that they would have to replace it. They then proceeded to tell me that the part was on backorder and I was number 2 on the list to receive the part because they have three cars in the shop with the same problem. This seems to be a regular occurrence with my type of vehicle in my search for answers I have seen multiple forums with people posting about this problem. The Ford associate also told me that the part should be recalled but he wasn't sure that it ever would. As someone who drives frequently on the highway this is a huge concern to me that I will go to accelerate into traffic and end up seriously injured because my car won't accelerate. Needless to say it has been almost two weeks since I took my car into the dealership and I am still waiting on the part from Ford.

- Pooler, GA, USA

problem #63

May 302013

Fusion

  • 73,000 miles
The first incident occurred when I was crossing a busy intersection and the vehicle lost power. I had to drive onto the median to avoid traffic, turn my car off and back on, and then it ran like nothing happened for a couple of weeks. The second incident, same thing, I was driving along and the car completely lost power and I had to pull off of road and restart the vehicle. Each time, the wrench light flashed on and the car shuttered as I came to a complete stop. After the fourth time, same scenario, the check engine light popped on and hasn't disappeared. It has now happened at least once a day for the past 3 days with no luck getting it into a mechanic for another week. After researching, I discovered that it is probably the throttle body and is a very common and dangerous problem in Ford Fusion. I am disgusted and disappointed that there are so many complaints and nothing being done. The part needs recalled! this is my second 2010 Ford Fusion after praising my first one for saving my life in a head on collision. However, after being terrified for stalling out of no where and possibly being in another life threatening accident, I am tempted to never buy Ford again.

- Scottdale, PA, USA

problem #62

Mar 082013

Fusion

  • 45,000 miles
Car appears to stall for no reason. Apparently (according to Ford) the car was not completely stalling but instead going into a "limp home mode" when car computer detected an engine problem. Car was brought to dealer and they replaced the throttle body which corrected the problem (over $400). This "stalling" effect occurred on interstate 95 in West palm beach Florida, where speed limit is 65mph, which put us and others at considerable risk of crash and injury. I subsequently read that this component defect and stalling symptoms was a Ford Fusion "epidemic".

- Southbury, CT, USA

problem #61

May 312013

Fusion 6-cyl

  • 49,600 miles
My 2010 Ford Fusion sel was in the Ford service department for two weeks for stalling on me on a major highway recently. I felt the car suddenly lose power and was able to limp over to the shoulder with tractor trailers and early morning traffic whizzing past. I turned off the ignition, waited a few minutes, and started the car up again. I drove it the rest of the way to work & called the service department & was able to drop it off, even though I didn't feel comfortable driving the vehicle. I went online & found numerous instances of this on the Ford Fusion forum and found case after case, nationwide, of the throttle body & assembly issue being the problem. The service department told me that the replacement part was on back order as there had been a "rash of incidents." I asked why there hasn't been a recall & they said that it has to "rise to a certain level." Really" this has obviously been going on for some time--does someone have to die" I contacted Ford customer service and the part was finally replaced. I still don't feel safe in the vehicle, and I know that there are many others out there who don't even realize that this is happening.

- Stewartsville, NJ, USA

problem #60

Jun 122013

Fusion

  • 64,000 miles

A D V E R T I S E M E N T S

Multiple times engine just would die and restart after pulling over to side of road and restarting. I just chucked it up to bad gas as we have had a slew of reports on this in my area. On wed June 12th while on the interstate at 70mph in busy traffic I in the middle of 3 lanes it decides to again loose accelerator pedal and idle...no where to go cars zooming up on me and honking and slammin on there brakes!. I pull over finally and turn key off and restarts easily. Upon gettin off interstate it continues to stall at will. Pulled into autozone and have it checked for error code and said was faulty throttle body. Upon looking up on line I was amazed that this is so common with the motor trends car or the year in 2010! and still no recall from Ford! I feel this is as big safety issue! what if this happens into a merge situation" or turnin into high speed traffic???" please help.

- Portage, IN, USA

problem #59

Jun 062013

Fusion 4-cyl

  • 70,000 miles
My wife was driving home from work yesterday evening at highway speed (65mph) when the car stalled and wrench icon came on. Could not accelerate but thankfully able to coast across two lanes on a busy highway at rush hour to get to shoulder! car was jerking as it came to a stop. Turned the engine off, waited a few minutes, turned engine back on and car was ok again. Unfortunately this wasn't the first time; there have been at least 5 other instances. First time was approx 9 months ago (before warranty was up). Brought the car to dealer, they plugged it into their computer and got no error codes so "no problem" detected. Now warranty is up I wonder how much this is gonna cost!! furthermore, the car battery went dead couple of weeks ago; that's only 3 and 1/2 years old. Seems odd.

- Parsippany, NJ, USA

problem #58

Aug 162012

Fusion

  • 75,000 miles
Vehicle consistently stalls and has trouble restarting immediatetly after fueling. Problem is only immediately after fueling. Once vehicle starts, problem does not happen again until after fueling.

- Grand Rapids, MI, USA

problem #57

May 302013

Fusion

  • 50,300 miles
Driving approximately 35 mph while changing lanes and car lost power; wrench indicator did appear. Third instance of this happening - first two incidents occurred in first year of owning vehicle; wrench indicator did not appear in these occurrences. Vehicle currently being serviced for this problem as well as recurring lag in acceleration. This vehicle has also been serviced in the past for the aforementioned issues as well as: Jerk and clunk when reversing, unexpected rev in rpms, and slipping when gears change. This is a Fusion with the 6F35 automatic transmission. As usual, dealer has said if the code doesn't register or if they can't recreate the issue when out for a test drive then they will have to note it as no problem found.

- Sterling Heights, MI, USA

problem #56

Apr 182013

Fusion

  • 62,000 miles
Vehicle cut off after it reached 50 mph and would start back after several minutes off.

- Oakdale, TN, USA

problem #55

May 282013

Fusion 4-cyl

  • 97,000 miles
My Ford Fusion displayed a wrench icon on the dash and lost power on the garden state parkway. There was no shoulder for me to pull over to, and I had to coast until there was a patch of dirt to pull into. Terrifying to say the least. Took it to our local Ford dealership (where it is now), and we were told there is a backorder of 6800 throttle bodies, meaning we would have to rent a vehicle until ours was repaired. Ford should be paying for this rental car. I have researched this problem, and it appears to be rampant. This should be a recall and repaired at Ford's cost.

- Toms River, NJ, USA

problem #54

May 242013

Fusion 4-cyl

  • 59,000 miles
I was on the freeway when the 2010 Ford Fusion lost power, began to shudder and the wrench light illuminated on the instrument cluster. Luckily I was able to get to the side of the road before the vehicle died. I had the vehicle towed to a Ford dealer and they diagnosed the problem as a bad throttle body. After doing some very basic research on the internet I found that this is a huge problem and it isn't be covered under a recall or the powertrain warranty. I think that Ford should be, at least, helping consumers cover the cost of this replacement.

- Baltimore, MD, USA

problem #53

May 182013

Fusion

  • 28,456 miles
This situation first came to my attention about 2 months ago pulling out of my driveway. The car stalled and was unable to press the gas and then sputtered out and shook violently with the check wrench showing. I turned the car off and then started the car and drove off. I was very concerned when this happened and called the Ford dealership, they stated that it is most likely a throttle body or maybe it was just a bad batch of gas. They stated not to get it check until it happens again, so over this weekend at all times I'm heading out to my friends camp ground 80 miles away from where I live. While driving on the highway the wrench went on and I could not press the accelerator at 70mph. I pulled over to the shoulder and turned it off as it sputtered again. It started up and I was already 60 miles into the trip so I went on and 10 miles more down the road it stalled again at 60mph. I finally was able to get off at the exit and it stalled about another 15 miles on a country road going about 50mph with now where to pull over and at the bottom of a hill. If a car would of been following me, it most likely would of smashed into my rear end with them not being able to stop in time.. I had to get the car towed 80miles to a dealer ship but was going to change out the part myself but all the Ford parts place are out of the throttle body and they have cars that have been waiting on throttle bodies for weeks. I know it was a throttle body because of the complaints all over the internet with the 2010 Fusion and also the code that the computer read off that I borrowed form autozone. This is now going to sit at the dealership for weeks and they are to charge me about 500 dollars for a car part that has only 28000 miles on it and serious problems with malfunctoning throttle body replacements do to electrical or whatever lemon part.

- Cincinnati, OH, USA

problem #52

May 082013

Fusion 6-cyl

  • 61,400 miles
Traveling approximately 70-75 mph on us highway vehicle lost power and entered into a limited power "limp home" mode, dropping engine to idle speed and causing a wrench light to activate on the dash and activation of "check engine" light. Vehicle losing power nearly resulted in motor vehicle collision with other vehicles. After moving to shoulder of roadway and shutting off vehicle and turning it back on the problem corrected for approximately 2 miles where issue occurred again, this time at speeds approximately 60 mph. After shutting off and powering back on vehicle the problem again corrected for less than a mile. Vehicle continued same problem after shutdown another 8 times within 5 miles. Only roadside correction to issue was to remove negative battery cable to reset computer. After completing this task vehicle would run normally for approximately 10 miles where issue would return. Vehicle was taken to shop where a diagnostic computer showed codes of P2112 and P2111, throttle actuator stuck open and throttle actuator stuck closed. Required repair appears to be complete removal and replacement of electronic throttle body assembly.

- Sedalia, MO, USA

problem #51

Apr 152013

Fusion 6-cyl

  • 66,348 miles
1st incident: Car stalled in traffic while going 40 mph, coasted into parking lot, restarted car and drove fine - no warning lights 2nd incident: 6 weeks later with no issues or warning lights car stalled again late at night while going 35 mph up a small rise 3rd incident: 2 days later - still no warning lights, car suddenly lost power, did not stall, but would not go over 5 mph while entering attempting to enter interstate. Sat on side of interstate for 45 minutes waiting on a tow truck. I had the car towed to a Ford dealership. They replaced the throttle body which cost $385. The notes on the invoice state they "retrieved code P2111 throttle system stuck open." I feel certain Ford has some serious issues with these cars as the transmission has already had to be rebuilt.

- Hendersonville, TN, USA

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