The contact owned a 2010 Ford Fusion. The contact stated while her granddaughter was driving 55 mph, when attempting to depress the brake pedal it failed to stop the vehicle and rear ended another vehicle. The contact stated no warning light was illuminated. The driver sustained some scratches on her forehead, back and left knee was injured, she did seek medical attention at the hospital. A police report was filed. The vehicle was not drivable. The vehicle was towed impound lot. The insurance company deemed the vehicle totaled.the contact stated after the accident she received notification of NHTSA campaign number: 19V904000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable.a dealer was not contacted. The manufacturer had not been informed of failure. The failure mileage was 93,000. The failure mileage was approximately 137,000. VIN tool confirms parts not available. - (recall related incident)

- Blairsville, GA, USA

Breaks continually have to be pressed almost to the floor to stop, even with brand new breaks installed. Pulled in to park and went over small pothole, tried to brake but breaks did not engage for a second and vehicle kept rolling. Eventually stopped before hitting car in front of me. Mechanic says the ABS valve is stuck open and it should be recalled by Ford. For some reason my car wasn't part of the 2010 Ford Fusion recall for ABS breaks?

- Lynden, WA, USA

I have a advance trac light and power steering light I currently don't have and power steering

- Round Rock, TX, USA

On two occasions the car loss power from 60 down to 30 had to pull over and shut the car down very scary situation on the highway. After sri 15 minutes or so the car started back up.had Ford run a diagnostic test and said couldn't find anything wrong. Second time did the same thing about six months later another scary situation safely pulled over and waited 15 minutes and car started, was fine for another six months. Also had two situations when brakes didn't work ABS lights came on with other lights pertaining to brakes had to pull over and shut car down for awhile. Turn car on and they were fine. Again I want to emphasize very scary situation. Dates incidents occurred 09/10/2019 and 09/24/2020 engine shut down, brakes situation 09/15/2020 and again on 04/04/2021.

- Sanford, FL, USA

Driving on rainy day, on a busy street. Cars in front slammed their brakes and I slammed mine. My car slid a little and the anti-lock brakes engaged. After that, my brakes did not go back to normal. I needed to additional distance to brake and when I would brake, the pedal would go all the way to the floor. My car has been in the shop. I am waiting to hear from mechanic to see what the problem is.

- Jackson, NJ, USA

Brake pedal goes almost all the way to the floor before brakes begin working. My mechanic believes it is the "hcu" and is suprised it is no recalled under 19V904 or 19S54

- Neenah, WI, USA

Took vehicle in to the local Ford dealership to fix brakes after rear brakes were completed and Ford replaced the brake master cylinder in attempt to bleeding the brakes Ford confirmed the brake control module is bad and needs replaced. There is an open recall currently for this part however do to no remedy realesed by Ford yet that claimed it would be available 1st quarter of the year 2021 its still not available today's date 03/09/21. Ford refuses to put her in a vehicle till parts be come available and says she can buy the part now for $1700 then when parts become available they will possibly replace again free of charge, now I dont believe its legal for her not to be taken care off over a safety recall and be basically told to kick sand. Any help or answers would be greatly appreciated thank U and also vehicle was determined not safe to drive by Ford.

- Butte, MT, USA

The contact owns a 2010 Ford Fusion. The contact stated that while driving 30 mph, the brake pedal was engaged and the brake pedal went to the floorboard. The contact engaged the parking brake to bring the vehicle to stop. The vehicle was taken to an independent mechanic that performed a diagnostic that located the failure code with the brake booster and the brake master cylinder. Additionally, the ABS was leaking fluid. The contact also took the vehicle to an unknow dealer that confirmed that the vehicle was not included in the NHTSA campaign number: 19V904000 (service brakes, hydraulic) and that the recall needed to be performed to fix the failure. The contact replaced the brake master cylinder himself however, the repair was not completed until the recall part was replaced. The manufacturer was not contacted or informed of the failure. The approximate failure mileage was 130,000.

- Lexington, KY, USA

It's getting harder and harder to get my car to come to a complete stop

- Bangor, MI, USA

Engine light, advance trac light, ABS light, battery light, tire pressure monitoring system light, alarm light suddenly came on. Then dash went completely blank. Headlights went out, lost control of vehicle at high speed. Dash lights came back on stirring control of vehicle lost. All dash lights started flashing. Breaking system not working.

- Shrewsbury, MA, USA

The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 19V904000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at various speeds, the brakes failed intermittently to operate as designed, without warning. The vehicle was taken to autonation Ford jacksonville (10720 philips highway, jacksonville, fl 32256, (904) 242-6499) to be diagnosed however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure however, informed the contact that the remedy part was not yet available. The failure mileage was approximately 152,737. VIN tool confirms parts not available.

- Jacksonville, FL, USA

ABS brakes valve sticking complaint code 199 S54

- Edgewater, FL, USA

Ford has sent "safety recall notice 19S54/NHTSA recall 19V-904" in January 2020 and again in October 2020. Their January 2020 notice said that they would have the parts available to fix this brake problem by "late first quarter 2020". to date, and after several inquiries about this recall notice, Ford has yet to remedy the problem. After talking with the selling dealer, I have called Ford's customer service number. They said they have no further information on this notice. Please do what you can to get Ford to correct this seemingly dangerous brake problem.

- Fort Gratiot, MI, USA

The contact owned a 2010 Ford Fusion. The contact stated that while driving at 40 mph in traffic, the contact attempted to merge into a continuing lane but her brakes failed to operate as needed without warning. The contact crashed into a police officer due to the brake failure. The air bags did not deploy. A police report was filed. The contact did not receive medical attention. The contact linked her failure to NHTSA campaign number: 19V904000 (service brakes, hydraulic); however her vehicle was not included in the recall. The vehicle was towed from the scene and was deemed totaled. The manufacturer nor the dealer have been notified of the failure. The failure mileage was unknown.

- Cibolo, TX, USA

Brake pedal goes to the floor randomly when driving over rough road or slick road

- San Antonio, TX, USA

Well it all began one day I was simply driving down the freeway and the brake pedal became soft after having just been working fine. I thought it was very strange, almost like when the brakes are replaced but not bled and there is air in the system. So I took it down to my local les schwab and they replaced my master cylinder and front brakes, including : new calipers, new pads, and resurfaced rotors, with no success. Now they looked into it and there is an ongoing recall described as - "ABS valve may remain open after ABS event ". my vehicle a 2010 Ford Fusion is listed as being affected but my VIN doesn't show a recall needed.

- Suisun City, CA, USA

Soft brake pedal after stopping on slippery or bumpy road. Brake pedal goes to the floor and requires several pumps to stop. This is a known problem and is covered by existing recall, but not for this VIN

- Raleigh, NC, USA

Safety recall 19S54 identifies brake problems for 06-10 Ford Fusion. My car has the exact problem described in the recall, but after taking it to a dealer for repair, I was informed that it is not eligible for the repairs. It isn't safe to drive without the repairs. How can I get it included in the recall eligibility?

- Wichita, KS, USA

My 2010 Ford Fusion sel twice experienced loss of braking power in 2019 during moments with ABS would have likely been activated once while braking in snow, once while hitting a pothole while braking. While braking hard, the brake pedal suddenly traveled nearly the entire way to the floor and it felt like the car was not stopping as quickly as it should. After 1 visit to a local mechanic and 1 visit to a Ford service center most recently in Dec. 2019, the mechanics could not find a cause. I've since read about Ford recall 19S54 which describes my situation almost exactly. This is NHTSA campaign number: 19V904000. I called the Ford dealer on 1/8/2021 and was told my car is not affected by the recall and I can pay for the repairs out of pocket if I choose to do so. I believe my car is affected and do not know how to escalate this to Ford.

- Sammamish, WA, USA

2010 Ford Fusion built at the hermosillo plant in August 2009 is suffering from the same hydraulic control unit issues as a current recall: 19V904000 that covers the same vehicle and parts from the same plant but for a Feb. 22, 2006, to July 15, 2009 timeframe. Manufacturing defect of the hydraulic control unit is causing the ABS system to fail and not engage resulting in needing abnormal extra force to stop vehicle in emergency braking situations. Therefore greatly increasing risk of collision and reducing safety.

- Virginia Beach, VA, USA