When applying the brakes at driving speed (30 mph) on a city street the brake pedal suddenly went to the floor with no resistance and no braking action. The car was stopped using the emergency hand brake. After turning the car off and restarting it, the brakes worked normally. Car was towed to a Ford dealer for service. The computer brake control unit was replaced by the dealer after reviewing the codes. Part number is be5Z-2C219. Cost was $1120. Ford moco says they will not contribute anything to cost reduction and they don't consider it enough of a safety problem to use any customer sat program to help with the cost. They also say no recall is applicable. Car mileage is 55,763. 2010 Ford Fusion hybrid which has always been dealer services at regular intervals.

- Potomac, MD, USA

I own stated Ford. Driving on highway rear brake failure. Towed to repair garage and rear rotors and pads replaced. Cost $380 dollars. Only have 32,000 miles. We were lucky we were able to pull over to the side of road. This a safety hazard. Today my friend called and had the same problem. $360 repairs. Rotors and pads replace. Both incident on major highways..have repair bill and old parts. Don't have knowledge to send info as requested.. I am 90 yrs old. Thank you.

- Burke, VA, USA

There is a problem with my power steering. It failed on me when parallel parking. An error referring to advancetrac appeared on the dash. I had to turn my car off in order to reset it, but I fear it may happen when driving on a freeway.

- San Diego, CA, USA

Car brakes are squishy and pedal is easily pushed to floor when braking at high speed or in panic stop. Feels like the brake booster is not operating properly. Took to Ford and they advised it was operating properly. Still does not feel right and takes too long to stop.

- New Rochelle, NY, USA

As has been documented dozens of times on several websites, I too, like others, experienced total brake failure by my 2010 Ford Fusion. Like other documented complaints, I too found that, in a situation where sudden braking is required, I experienced total brake failure. Normal braking on roads and streets has not resulted in brake failure for me; however, in the one situation where sudden braking was required, my 2010 Ford Fusion -- fully serviced solely and regularly (each ~5000 miles) by Ford service technicians since its purchase new in 2009, now at 81,000 miles -- I experienced: 1) no braking, 2) no slowing down, 3) no front-end-of-the-vehicle-diving-down when brakes were applied (inertia), 4) no skid marks on the dry pavement -- just utter and complete failure by the braking system in my 2010 Ford Fusion as I drove around a building (15-20 mph) and suddenly saw, braked, & hit a stationary pick-up truck on the road. At the scene of the crash, upon attaching the 2010 Ford Fusion with chains, the tow truck driver mentioned that he saw brake failure. Following the crash, I had a mechanic go with me to the salvage yard where my auto insurance company had the 2010 Ford Fusion towed; the mechanic did a 15-20 minute inspection, with a salvage yard employee watching, which indicated that, yes, indeed, the brakes had failed before there was the collision (the area of collision on the front right destroyed the ABS area). While there did not appear to be any deficiencies in the brake lines, which were checked regularly by the Ford service technicians, there was failure involving the master brake cylinder at the time of sudden braking. Rather than being dry or dusty, the mbc was covered completely in goo. Not a sign of safety or properly-working parts. Despite these truths, my insurance company tells me I have to pay, since there has been no recall issued. Why not yet"?"

- Albuquerque, NM, USA

I park on an incline so I normally set my parking brake for safety reasons. November 2014, temperatures had dipped below freezing and I went to release the parking brake to go to work, and I could tell that it did not release all the way. As I was driving I could tell something was holding me back because the car would not accelerate properly. Made it to the stop light leaving my neighborhood and the rear right brake seized up entirely. It sounded like I was trying to do a burnout and it had the worst smell. I immediately called the dealership and told them what had happened and a tow truck was called. As they were working on it all they could find wrong was that the right rear brake pad had worn down to nothing and was grinding on my rotor. Changed brake pads and they sent me on my way after dropping about $400 on the repair. Not even two days later the temps dipped below freezing and the parking brake stuck again. For the next two months I did not use my parking brake and had intermittent problems only when the temperature had dipped below freezing. As of today January 2015, parking brake has not been used but right rear brake has seized up, yet again, the past two days as the temperature has been below freezing. I am terrified to drive this car in fear of the brakes completely failing and causing a collision. I have children and this has been a serious problem. This needs to be investigated.

- Tulsa, OK, USA

The contact owns a 2010 Ford Fusion. While stopped, the vehicle failed to accelerate. The vehicle stalled and the check engine and service engine soon warning lights illuminated. The vehicle was taken to an independent mechanic. The technician diagnosed that the fuel line and flap needed to be cleaned. The vehicle was repaired; however, the failure recurred. In addition, while driving at an unknown speed, the brake pedal was depressed and failed to respond without warning. As a result, the vehicle struck a curb and the air bags failed to deploy. A police report was not filed and no injuries were sustained. The vehicle was towed to a dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 34,927.

- Elkhorn, NE, USA

Rear brake (passenger side) seized up causing rapid brake pad wear, this vehicle has had the rear brakes replaced 4times since new vehicle purchase.

- Chandler, AZ, USA

Brake caliper slide will freeze up and grind on brakes and rotors. New brakes and pads were put on 1 year ago and the left rear caliper has completely frozen up. From doing online research this is a severe problem with this make and model and should be investigated.

- Hartford, SD, USA

As I was cresting a hill, the engine briefly seized, the power steering failed, and the advancetrac light came on. Everything returned to normal two seconds later, except for the advancetrac light. The light turned off after the next start. Multiple times thereafter, when the engine has repeated stops/starts in a short span of time, the advancetrac light comes on and there is a loss of power steering. The power steering returns after idling for a couple of minutes.

- Norristown, PA, USA

The brakes on my 2010 Ford Fusion go to the floor and I need to pump them continuously to get my car to stop. When it first happened I took it to a shop and they said it did not have brake fluid. I had my brakes flushed and brake fluid added. The brakes were good for about two weeks and then they again went to the floor. I took them into a brake shop and they did a reverse bleed, checked my pads, my ABS system, my master cylinder, flushed them again and did not find any leaks or any problems. My brakes worked for about two days and then it happened again. Now it is a daily occurrence and I do not know what to do other than replace the M/C which I have been told is not bad. No leaking behind it or around it. I am at a loss. Something is wrong with my brakes and I have read that other 2010 Ford Fusion owners have had this problem.

- Antioch, CA, USA

The contact owns a 2010 Ford Fusion. The contact stated that that the brake pedal was depressed and failed to respond. As a result, the contact crashed into the rear of another vehicle. The contact stated that the failure occurred on multiple occasions. The contact crashed twice due to the failure. The contact sustained a fractured right foot. A police report was not filed. The vehicle was taken to an independent mechanic, who was unable to duplicate the failure. The manufacturer was not notified of the failure. The failure mileage was 100,000.

- New Town Square, PA, USA

I was driving on the interstate the wrench light came on N the car kinda just got stuck in motion someone almost slammed in the back of me it jerked won't keep gears after I took it to them they said they won't fix it and made it worse and there are recalls on all the stuff that's going wrong with my car and they misdiagnosed what was wrong with it I will N ever purchase from Ford again!

- Va Beach, VA, USA

On June 28, 2014 while backing up my 2010 Ford Fusion hybrid in a parking lot I had complete brake failure. Brakes went to the floor. Warning lights did go on as I was backing up. The vehicle was towed. The repair that was done was an "overlay of harness and installation of a cutoff pressure sensor." The part was C jumper wiring. No injuries were sustained. This had never happened before.

- Mattapoisett, MA, USA

I was in a line of traffic to turn left at a turn signal. The cars in front of me went when the light turned green. When the light turned yellow, the truck in front of me stopped. I went from accelerating to braking, and the brake was pushed to the floor, but the car was still accelerating. I obviously rear-ended the car in front of me. He said he could see me and let off his brake when he realized my car wasn't stopping. Luckily, no one was injured. I have scheduled an appointment to have the car looked at tonight at a dealership. This has happened before without incident, and I thought I was just imagining it.

- Delta, OH, USA

I have a 2010 Ford Fusion with 48,000 miles, while driving it I noticed it started to make a grinding noise in the rear. So I took one of the tires off and noticed that the pads were badly worn so I went down to the part store, got new rotors and pads. After installing, I noticed the rotor on the right rear had a large crack on the backside of the rotor just under where the pad hits the rotor. It is almost cracked all around. I am not an engineer, but to me, that is a factory defect and a safety hazard to me and my family; these rotors were in terrible shape for 48,000 miles. One good pot hole, and the whole tire and everything could have came off because of the cracked rotor. There should be a recall for this, thank you for your time. Updated 11/10/2014

- Lansing, MI, USA

While sitting at a stop light, the car started accelerating faster and faster. Had to turn the car off to get it to stop. Next light, the same thing. Took it to dealership and they said it was the throttle body, and they replaced it. (recall?) worked ok until 3/27/2014 and pulling into a parking lot, with my foot on the brake to slow down, the car started accelerating again. I turned the car off to get it to stop. Glad I wasn't on a highway or interstate when this happened. Going back to dealership tomorrow, as I consider this a dangerous problem.

- Neosho, MO, USA

Brake pedal goes to floor, used emergency brake to avoid rear end accident, dealer claims metal brake line failure due to crimp from factory install. Location of fault was under air conditioning unit. Dealer ordered new line from Tennessee, took a week, rental car $200 and line replacement $488. I suspect earlier rear brake issue was caused by this factory installed crimp.

- Johnston, IA, USA

Metal to metal grinding rear brakes at 19967 miles, dealer claims rusty caliper pins, replaced rotors, calipers and pads for $283 out of pocket, not covered under warranty. Front brakes fine and wearing normally.

- Johnston, IA, USA

Parking brake handle would not release brakes and was totally loose. Brakes were locked up, but after going in reverse it finally released. Since then if weather is below freezing brake lever cannot be moved at all. If weather is above freezing it seems to work but we are afraid to use it for fear of locking up. Some owner input was found on internet saying that the cable boots were possibly worn and water gets into the mechanism and prevents lever from operating. Seems to be a common Ford Fusion problem this time of year. Contacted Ford and they had no input on problem. I will have it looked at by independent repair shop as the local dealer service dept. Is a thief. In meantime I cannot use the parking brake. Warranty is over but I think Ford should attend to this problem as it is clearly a dangerous defect.

- Staten Island, NY, USA