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CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
8 / 1
Injuries / Deaths:
7 / 1
Average Mileage:
71,023 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion body / paint problems

body / paint problem

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2010 Ford Fusion Owner Comments (Page 3 of 3)

« Read the previous 20 complaints

problem #17

Apr 112013

Fusion

  • 55,000 miles

A D V E R T I S E M E N T S

Was at a stop sign waiting for traffic comming off of the free way. The car in front of me accelerated to merge afte I had a opening to merge I accelerated to merge and the person in front of me came to a complete stop and I hit him from behind. There was over $8,000 in damage.

- Ypsilanit, MI, USA

problem #16

Jan 162012

Fusion 4-cyl

  • 3,000 miles
I bought this car used. The previous owner said that this problem happened right after she bought it. Driver's side door won't lock, and is difficult to open. It won't open using the long door latch, I have to use that tiny latch above it. And it won't lock, even with the remote lock button either. My car is completely open to the public at all times.

- Lonoke, AR, USA

problem #15

Dec 172014

Fusion 4-cyl

  • 110,000 miles
Driver's side, inside door handle broke had to roll down window, reach out and open using outside handle part that broke appears to be made out of plastic common problem.

- Brooklyn Park , MN, USA

problem #14

Oct 202014

Fusion

  • 63,560 miles

A D V E R T I S E M E N T S

Drivers inside door handle broke will driving. It was not possible to open the door from the inside without first opening the window and then opening the door from the outside.

- Wake Forest, NC, USA

problem #13

Nov 042013

Fusion 4-cyl

  • 74,500 miles
When traveling home from work on November 4th, 2013. Vehicle's advancetrac system failed.this made it difficult to turn car as it made the steering wheel very stiff. This caused an accident when entering a parking lot. I took the vehicle to the dealership and was notified that the vehicle just became "out of warranty" at 75,000 miles. The estimated cost of repair was $1762 having the vehicle without its power steering has also affected my tires. Which needed to be constantly replaced.

- Houston, TX, USA

problem #12

Sep 032014

Fusion

  • 93,000 miles
Locks linkages and levers driver interior door handle failed while exiting car at gas station. Car repaired by mechanic (not Ford). Handle linkage is made of chrome plated plastic which attaches to lock/door release cable. I had to exit the car by rolling down the driver's window and used the exterior door handle. Luckily the interior latch failure caused the door lock mechanism to fail in the unlocked mode resulting in the inability to lock the car. Interior latch mechanism cost $120 dollars plus labor to repair. Safety concern is that I have seen several complaints regarding the interior door latch for 2010 Fusion at about 2-3 years old. Could the plastic be degrading due to age or heat? living in ga the interior heat during the summer reaches well over 100 degrees. Second safety concern is that if this failure occurred in conjunction with a crash resulting in car fire it would be very difficult to exit the car by crawling over the console to use the passenger door--let alone thinking to roll-down the window to use the exterior door handle.

- Lawrenceville, GA, USA

problem #11

May 092014

Fusion

  • 66,520 miles

A D V E R T I S E M E N T S

Attempted to exit the drivers door to obtain fuel. Internal door latch failed and would not open door. Had to lower drivers window and use outer door latch to open door. I believe this to be a significant safety issue as it would hinder or prevent egress from the vehicle in the case of a fire or flood, especially if the electrical system were disabled.

- Columbiana, OH, USA

problem #10

Feb 142014

Fusion

  • 59,300 miles
I was driving the road around 50 mph.,when suddenly my car was idling! I tried to push the gas but the car was no power I gear off to the side of the road. I put the car to park. After I restart my car and seems nothing was wrong with it.I took my car to Ford dealer schwabengarage ag stuttgart-vaihingen germany / garage to look what is wrong with it, they didn't see anything wrong with it. So I drove my car again, my boyfriend search the problem and found out that the throttle body is not working right, but the dealer couldn't see the problem. My boyfriend order the parts anyway because I can feel that my car is going to break down again. I was driving this morning with my two kids when my car lose power again. I turned it off and start again and after 100 meters it did the same again. I was terrified and pray hard that the other car will not hit us. I took my car to aafes / military installation car care with the parts we purchased and replaced the throttle body. I drove my car home today and got home safely. I found out that Ford Fusion has been having this problem.

- Apo, AE, USA

problem #9

Dec 232013

Fusion

  • 0 miles
While waiting for a traffic light, without any warning a truck hit me in the rear and pushed me in front of the van also waiting for a traffic light. As a result my car sustained major damage to the rear and front and also my rear window was completely busted out. My air bag never deployed. My car was totaled. I was Transport to the hospital by ambulance. I sustained a concussion and injuries to my neck, back, wrist, knees, ankles, feet and arms etc. I have numbness in my toes and radiates down my arms and legs. My face was swollen and have painful pressure and numbness in my face. I also suffer from sleepless nights from the pain and headache daily. And a host of other symptoms. I am haunted by this day and can still hear the initial bang and the feeling like I was going to be crushed.

- Barnegat, NJ, USA

problem #8

Jun 092013

Fusion 4-cyl

  • 74,000 miles
Pulled out into traffic and my car lost all acceleration and began to shudder when I got it to the shoulder. Turned it off, and back on: No issue. Less than 40 yards down the road it did it again. Took it to auto zone, the only code that came up was that my "fuel door stuck open". which is impossible, because it came with a "racing cap" I.e no twist-off cap. Drove fine for two months, then came back something awful to the tune of freeway 75mph to zero, at which point it went into "limp mode" and barely made it home due to numerous stalls. Just had to replace this defective throttle body on a 3-year old car. Ridiculous Ford. Also, my drivers' side interior door handle broke out of nowhere.

- Livonia, MI, USA

problem #7

Aug 112013

Fusion 4-cyl

  • 50,000 miles

A D V E R T I S E M E N T S

Car stalls while driving, my husband thought it was bad gas and we let it go then it stalled again while driving 60mph. I searched the internet and it seems a lot are doing that, parts on backorder, there are so many. What does it take to get a recall. Someone to die."?????????"

- Dacula , GA, USA

problem #6

May 312013

Fusion

  • 42,000 miles
Front driver side interior door handle fractured while opening car door in usual manner. Door will no longer open using handle, nor will door lock using either handle or keyring remote.

- Richmond, VA, USA

problem #5

Feb 122013

Fusion

  • 32,003 miles
Put 0 down for speed because not sure what the speed was due to the car accelerated while parking car. Car jumped a curb and car crashed into a building. Took car to dealership where my car was purchased and they said they found no problems. Imagine that!

- Scott Depot, WV, USA

problem #4

Jan 282013

Fusion

  • 72,500 miles
The contact owns a 2010 Ford Fusion. The contact stated that he tried to exit the vehicle but the door failed to open. The vehicle was taken to the dealer for inspection and they stated that the door latch needed to be replaced. The vehicle was not repaired. The manufacturer was notified and they stated that the vehicle was not under warranty. The failure mileage was 72,500.

- Sunnyville, CA, USA

problem #3

Sep 042012

Fusion

  • 50,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that while entering the vehicle the interior drivers side door handle detached. The vehicle was taken to the dealer who stated that the door handle needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 50,000.

- South Lion, MI, USA

problem #2

Jun 092012

Fusion 4-cyl

  • 55,000 miles
Took car for oil change. Noticed after car wasn't locking on driver's side. Passenger then noticed interior driver's side door handle was cracked and not flushed with door. Door no longer locks essentially leaving my car unprotected from theft.

- Stuart, FL, USA

problem #1

Aug 282011

Fusion

  • 26,500 miles
The contact owns a 2010 Ford Fusion. The contact stated that while driving approximately 40 mph, the hood flew upwards and obscured the field of vision. The contact maneuvered the vehicle to the shoulder and closed the hood. The vehicle was not inspected by a dealer nor repaired. The manufacturer was notified and offered no assistance. The failure and current mileages were approximately 26,500.

- 5151 Edward James Drive, MI, USA

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