2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.
10.0
really awful
Crashes / Fires:
8 / 1
Injuries / Deaths:
7 / 1
Average Mileage:
71,023 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The driver side front door lock and handle to open the door stays out. It will not lock or open from the inside, have to roll down the window and open it from the outside and us my key to lock that door only. The rest of the doors lock with the automatic key lock. I was in park, with the car running and tried to open it and it would not open from the inside. ## VIN passed ## Ford Fusion 2010 ##
Door handle especially drivers inside latch has broke twice leaving me unable to exit the car. Also will not allow you to lock the car. Happen in 2015 and now 2018.
The interior door latch on the drivers side no longer opens the door. You must roll down the window and reach outside the vehicle to open the door. This occurred June 2018 as I was attempting to get out of my car at my home. While doing research on this problem I noticed that many Fusion owners have had this same problem. Additionally, other Ford vehicles(2013-15 Ford cmax & Ford escap, 2012-15 Ford Focus, 2015 Ford mustang & Lincoln mkc and 2014-16 Ford transit connect) have a door latch recall but not the Fusion. It is definitely a safety issue when you are unable to open the car door in a normal way.
My driver side door is no longer operational from the inside. This happened while I was parked. You can roll down the window (if it's not frozen shut) and reach to the outside to unlatch from the handle. This creates a safety issue.
I have two complaints. 1) takata recall, Ford sent me the notice about 3 years ago and Ford recall and Ford mechanic shop said that Ford had not made any replaceable air bags these past three years. I just called this week. 11/2/17. Again no airbags had been made. The vehicle could be effected with driving or stationery. 2) door latch stop working and there was a recall on the Ford cars and many recalls that dated back in 2015, but not on the Ford Fusion 2010" why" many owners had complained about the Ford Fusion cars. See:last week's recall covers 389,585 2012-14 Ford fiesta and 2013-14 Ford Fusion and Lincoln mkz cars. Ford says the door latch in these vehicles may experience a broken pawl spring tab, which typically results in a condition where the door will not latch. If a user latches the door, there is potential the door may unlatch while driving. Ford is aware of two allegations of soreness resulting from an unlatched door bouncing back when the customer attempted to close it. Dealers will replace all four door latches.in March, Ford recalled 213,000 2011-13 Explorer SUVS and police interceptor utility vehicles in North America because the spring that controls the interior door handles may prevent the door from latching completely. Ford said it was a different issue than the new recall. In January, Ford recalled 204,945 2010-13 Taurus, Lincoln mks and police interceptor. NHTSA upgraded an investigation into hundred of complaints of doors failing to latch or flying open into nearly 486,000 2011-13 fiesta cars. NHTSA received 207 reports related to the problem, with 65 doors opened inadvertently while the vehicle was in motion. This is a serious safety concern as far as I can tell. Fusion 2010 should have been recalled for sure! 225 dollars to replace at the dealership because Ford "doesn't just sell the spring you have to replace the entire unit."
- Redondo Beach, CA, USA
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Driver side door will not open from inside. I tried to open the door from the inside and something snapped and I was trapped in my car until I figured out that I could roll down the window and open it from the outside handle. The car was stationary in my garage when it happened.
Purchased used 8/1/14, was not informed of any recalls or issues by dealership. April 2017 after learning by searching on google that there was a recall on fuel tank/system. Spoke with Ford Corp. Which emailed the recall process step by step, was influenced to mention the throttle body which was covered under ext. Warranty. Took to dealer in tucson, AZ jim click Ford. After 3 hours of possessing vehicle I received information that fuel tank/ system and throttle body were not affected and no work was required and even after agreement by Ford Corp. And the sales rep. That no diagnostics fee would be charged. I spent 3 hours arguing that it was covered by warranty and recall. Found out later throttle body is recalled issue, that's why ext. Warranty. Issues with fuel/ air intake required inspecting throttle body. Discovered extensive carbon build up and the fuel tank had evidence of rusting. Jim click Ford of tucson damaged vehicle from driver side to pass. Side in center of vehicle including main frame. Changes to the sync and computer became noticeable due to upgraded options that had never been usable. Ignition switch had been removed and replaced with cheap rubber, lighting no longer existed( light for on/off, acc), was told spark plugs and boots needed to be replaced and they had begun work (without permission). Later that week plugs had been pulled nd inspected, only one plug was no good (had them replaced in December by close family friend who owns mechanic shop 40+ years. Employees left box of approx 50 new jim click coffee mugs, foot prints on passenger door, stole debit card, threw girlfriends underwear and bras out of bag and spread out in trunk.
Driver door latch spring broke. Drivers door opened while driving on interstate. I-4 in tampa Florida. At speed limit of 70 mph. Had to hold door shut with hand till I could get off road safely. Ford would not cover under present recall of this problem. On newer models. Costing me almost $400 for the repair.
My 2010 Ford Fusion has a " power steering assist fault" msg as well as a "service advance trac". these both came on 8 days ago (8/18/2017), within a few minutes of each other. The "power steering assist fault" msg came on when I started my car up. I was able to drive the car, but after about 2 miles or so the "service advance trac" msg came on. I had a diagnostic done that day and no faults came up even though the messages were still displayed on dash screen, and I still had no power steering. I have no power steering at this time. Steering is extremely difficult. I have been in contact with the dealership, but as yet, my calls have not been returned. Additionally, I called the national Ford hot line and got no where. This is a huge safety concern and needs to be addressed and repaired immediately. I am sure that my vehicle is not the only 2010 having this problem. I understand that there is a nation wide recall on numerous vehicles with this exact same issue.
The contact owns a 2010 Ford Fusion. The contact stated that the front driver side interior door handle did not work when he attempted to open the door. The contact stated that the outside door handle worked normally. The vehicle was driven to bloomington Lincoln (1001 clover drive bloomington, Minnesota 55420) where it was diagnosed that the interior door handle fractured and needed replacement.the vehicle was repaired. The manufacturer was not notified. The approximate failure mileage was 87,000. Updated 08/22/17
The contact owns a 2010 Ford Fusion. While the vehicle was parked, the front driver's side door handle fractured from the inside. As a result, the contact had to open the door from the outside in order to exit the vehicle. The vehicle was taken to a dealer where it was diagnosed that the door handle needed to be replaced. The vehicle was not repaired due to part unavailability. The manufacturer was not notified of the failure. The failure mileage was 64,000.
The door latch has a broken spring tab potentially resulting in a condition where the door will not latch. This also prevents the driver from opening the door to get out as teh door handle no longer functions. This broken condition is at all times of operating the vehicle. Based on an internet search this is a widely common safety defect for 2006 - 2010 Ford Fusion, Mercury and Lincoln sister models
Takata recall- my car stalls and doesnt turn all the way. If I slow down or stop the car will give out I got a diagnostic done three times and three different things came up and I got all the fix but it still do the same thing I see other people that have the same car have the same problem I was on the expressway when this did this this is very dangerous
The interiod driver's door latch has stopped working. I cannot open the door from the inside.I can pull the latch handle, but nothing happens. I have to roll down the window and open the door from the outside. My 2010 Fusion has 86,000 miles.this is a major safety concern in that I am basically trapped inside the vehicle.
While driving into a moderate left curve on a narrow two lane city street there was a loss of power steering. This resulted in loss of control allowing the car to jump the curb and into a fire hydrant. No airbags deployed one minor injury to a passenger. Car was totaled. No tickets were issued. The car was under a recall 15S34for some problem with the ptcm and fuel tank and canister purge valve and was scheduled to repaired 04/27/16. Recall was first recevied on 01//2016 but the repair ok was received in 04/16. There is also a preliminary evaluation by the Office Of Defects Investigation on the loss of power steering on this yr Ford Fusion.
Daughter was driving on fm road on coming vehicle on wrong side struck daughter car head on. Daughters car caught on fire, seat belts locked or froze passenger unable to unlock seat belt. Daughter died passenger received burns to hands.daughters car was in motion.
I was driving my car, and with no warning the orange wrench appears and loss of acceleration occurs. Had to pull over and restart the car. This happened 3 times today and could have potentially caused an accident each time. There is apparently a throttle recall, but does not include my 2010 Ford Fusion. Not sure what I need to do.
A D V E R T I S E M E N T S
- Lansing, MI, USA