This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Ford Fusion. The contact received notification of NHTSA campaign number: 19V904000 (service brakes, hydraulic) however, the parts to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Metro Ford of okc located at (2800 w I 44 service rd, Oklahoma city, ok 73112 (405) 438-3330), was contacted and confirmed that the parts were not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts no available.
The contact owns a 2009 Ford Fusion. The contact received notification of NHTSA campaign number: 19V904000 (service brakes, hydraulic) however, the parts to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer sunshine Ford (40 NY-17K, newburgh, NY 12550) was contacted and confirmed the parts were not available for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The brake pedal will initially slow down vehicle at first but then you have to push all the way to the floor to get vehicle to stop. Like pushing on air at first and then you push to the floor. I drive and to slow down requires staying early and pushing all way down to floor.
The contact owns a 2009 Ford Fusion. The contact stated while reversing the vehicle out of a driveway the brake pedal was depressed and failed without warning. The vehicle was towed to lynch Ford Chevrolet Inc.,410 us-30, mt vernon, ia 52314. The dealer refused to run a diagnostic test. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The failure mileage was 160,000.
- Washington, IA, USA
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Received a recall notice for a problem I have had with my Fusion (ABS module valve stuck open) which means the brakes work and lockup only when pressed all the to the floor. Went to 3 Ford dealers and none will help because the recall has no "solution yet". one tech told me to deal with a bad brake pedal and don't drive fast. That's not safe for my wife or child in the vehicle. Ford says parts may be available in the last part of the 2020 first quarter. The Ford recall states "the vehicle is safe to drive" its not very safe when the brakes dont stop the vehicle.
The contact owns a 2009 Ford Fusion. The contact received a notification of NHTSA campaign number: 19V904000 (service brakes, hydraulic) however, the parts to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Neither the manufacturer nor the dealer were made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2009 Ford Fusion. The contact received notification of NHTSA campaign number: 19V904000 (service brakes, hydraulic). The contact spoke with NHTSA by phone and it was confirmed that the parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2009 Ford Fusion. The contact received notification of NHTSA campaign number: 19V904000 (service brakes, hydraulic). The contact stated while the driver was driving 2 mph, the brake pedal was depressed and went to the floorboard which caused the braking distance to be extended. The brake pedal was pumped several times to stop the vehicle. There were no warning lights illuminated. The vehicle was taken to independent mechanic and were unable to duplicate the failure. The contact stated that manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted and a case was filed. The part was not available for the repair. Parts distribution disconnect.
The contact owns a 2009 Ford Fusion. The contact recent purchased the vehicle from fred martin superstore located at 3195 barber rd, barberton, oh 44203 and was informed that the VIN was included in NHTSA campaign number: 19V904000 (service brakes, hydraulic) but parts were not available. The contact was concerned that a failure may be experienced meanwhile the parts were to become available. The manufacturer was not notified of the issue. A failure had not occurred on the vehicle. VIN tool confirms parts not available.
Antilock brakes pulsed and brake pedal traveled to the floor. Limited braking. 2-3 minutes for brakes to return to power. Vehicle was traveling at approx 15 mph in parking lot.
After the ABS engages brake pressure is lost and the pedal goes to floor. It takes a lot of effort and additional time for the car to come to a stop. From looking at other forums and threads it appears the hydraulic control unit is at fault. This has happened at least 5 times. This occurs while the car is in motion and the ABS engages.
I was driving my Ford Fusion on the highway, changed lanes so that I was behind a truck with reasonable room. The truck hit their brakes and when I hit mine the brake pedal felt soft. When the truck came to a complete stop there was no where to go as traffic was moving to the my right and I ended up hitting the truck. I completed a full brake job including new brakes on the vehicle within the last 18 months. There was no ABS activation or brake lock up under full breaking and I should of had time to stop.
I was driving and hit a slippery road surface.the ABS engagd and immediately after that the brake went very low and I could not achieve normal braking pressure.
The contact owns a 2009 Ford Fusion. The contact stated that the brake pedal traveled to the floorboard when the pedal was depressed. The contact had to pump the brake pedal several times in order for them to activate and stop the vehicle. The contact took the vehicle to a certified mechanic who referred the contact to a dealer to have the ABS module reprogrammed and the brakes flushed. The contact took the vehicle to miracle Ford (located at 1394 nashville pike, gallatin, tn 37066, 615-452-5267) where the ABS was flushed and the rear brakes were replaced, but the failure continued. The contact took the vehicle back to the dealer where it was determined that the hydraulic control unit and the outer tie rod end needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failures and opened case number: Cas-25105839. The contact was referred to NHTSA to file a complaint. The approximate failure mileage was 115,000.
Driving at about 35 mph going straight, I stepped on the brakes so that I could turn, snow/ice covered roads, ABS engaged. I continued on driving after that at about 45 mph, went to stop to turn into my driveway and the pedal went to the floor with no brake action at all. No fluid leaks, no warning lights on the dash, pads had maybe 25K miles on them, everything was working fine until the ABS engaged on my first turn. A few months back, after the ABS was activated the brakes got soft/spongy. After the car was shut off and sat for a while, the brakes reset. Today, my car felt like it had no brakes. This appears to be a common problem from some of the research I have done online.
TL the contact's grandchild, austin lucas, owns a 2009 Ford Fusion. While driving 35 mph, the driver slammed on the brake pedal and it traveled to the floorboard. As a result, the driver crashed into an unknown animal. The air bags did not deploy. There were no injuries and a police report was not filed. The vehicle was not damaged and was driven back to the contact's residence. An independent mechanic test drove the vehicle and determined that the anti-lock braking system failed and needed to be replaced. The vehicle was not repaired and the failure recurred. The manufacturer and dealer were not made aware of the failure. The failure mileage was 153,000.
Hit a medium sized bump on a city street while proceeding through said street, brakes then proceeded to not work properly with pedal pressing all the way to the floor. Proceeded to pump brakes until enough braking force required to stop at intended point. Brakes returned after a couple miles. Avoiding bumps when possible now because last time I checked. Need brakes to stop and not get into an accident ultimately resulting in the possible death or harm to other people.
While I was driving I braked on a city street to slow down to turn right. While braking and beginning to turn, I ran over small potholes. Brakes became mushy and I had to push brake all the way down just to stop. This has happened many times. In the past, after parking the car for awhile, the brakes went back to normal. However, this most recent incident happened 4 days ago and they brakes haven't gone back to normal.
A D V E R T I S E M E N T S
- Oklahoma City, OK, USA