This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Ford Fusion. While driving various speeds, the air bag warning indicator illuminated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 85,165.
'takata recall' I have been in contact with both my local Ford dealership and Ford corporate several times since I received notice of the parts being available for recall 19V-001 and 16V-384 but they have mot fixed my vehicle. I first contacted Ford in October 2018. This is a dangerous situation and if they are not willing to fix my car I would like compensated for its value
I took my 2007 Ford Fusion to the haldeman Ford dealership in allentown, pa in response to NHTSA recall 19V-001. When the recall repair was completed, I was told by the service manager (victort) that although a new air bag inflator was installed, the air bag still would not inflate because the warning light on the dashboard would not go out. I was told that as long as the warning light was on the air bag would not inflate. I was told I would need to spend over $1200 to repair a rod underneath the seat that controlled this function. Without the repair of this rod, the air bag would not inflate in an accident, leaving me without airbag protection. Since this repair was not included in the recall, the repair would only be completed if I paid them the over $1200 repair cost. I was charged $110 for the diagnostic they performed to confirm that this, in fact, was the problem. I was told there was nothing further could be done at the dealer- ship to resolve the fact that the airbag would not be made functional unless I paid them over $1200. I asked for a telephone number to report this to Ford. I called Ford only to be told that the haldeman dealership had the right to charge me $110 for the diagnostic since they need to definitely determine the cause of the activation of the warning light. I presume that since they charged me to do the diagnostic test they will stand behind the results of that diagnostic test. I was also told by the Ford representative that the problem that was causing the problem was not covered by the recall, so that if I wanted the air bag to inflate I would need to pay the $1200 repair fee. I told him the technicality of what the recall included wouldn't matter if someone were killed in an accident. He kept repeating the company line that the $1200 repair was a separate issue that was not included in the recall. He then hung up on me. Please help!
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags). The contact called sam galloway Ford Lincoln at 888-807-0288 (located at 1800 boy scout dr, fort myers, fl 33907) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
- Cape Coral, FL, USA
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Takata recall. The contact owns a 2007 Ford Fusion. The contact received an unknown recall notification for the air bags. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Dale earnhardt, jr. Chevrolet (3127 w Tennessee St, tallahassee, fl 32304, (850) 270-1463) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2007 Ford Fusion. The contact stated that the air bag warning indicator illuminated. The vehicle was serviced per NHTSA campaign number: 17V024000 (air bags), but the remedy failed to repair the vehicle and the air bag warning indicator remained illuminated. The manufacturer was notified of the failure. The dealer was not contacted. The failure mileage was unknown.
Takata recall 16S26/NHTSA recall 16V-384 urgent airbag safety recall VIN:(xxxxxx) the contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 18V046000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair.larson Ford dealership at 1801 frontage road, Nebraska city, ne 68410 & sakelaris Ford of rolla at 25 West seventh streetrolla, mo 65401 sales: 888-859-7436 service: 888-472-6456 parts: 866-375-6895 phone: (800) 367-2406where both contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available, vehical has experienced a failure during a crash my Ford Fusion is a 2007 to me that would be considered an older car. It shouldnt have had to be on a long wait list. The vehicle was in motion, on a highway, braking, speed was 40mph due to road conditions with snow stating to fall, my daughter bracked to to an accident at the other end of a bridge. When breaking her Fusion started to slide into the right wall of the bridge colliding the continuing to spin to the oppistite side hitting the other wall and then spined intill it stopped horizantol in traffic causing a F150 to collide with her car. The airbags didnt deploy in the Fusion as they should have. Parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6) * (recall related incident)
The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Waldorf Ford (2440 crain hwy, waldorf, md 20601, (301) 843-2400) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Consumer stated he did not here from the manufacterer.
Complaint number: 11166693 vehicle identification number: 3fahp07147R(xxx) your vehicle's make model and model year: Ford Fusion 2007 note: Your VIN, make, model, and year are all protected under the privacy act. What part of your car was affected" air bags, unknown or other what happened" "takata recall" 10/14/2018claim #25-6161-P75 dol:10/14/2018 name ins; (xxx) contact ins (xxx) owner contact (xxx) the vehicle was, in motion, on a highway, braking, due to icy weather. The problem that created the unsafe condition was road conditions, neither airbags deployed, vehicle first hit the right side of the bridge the went across lanes hit the right side the ended up horizontal in the roadway when struck by an F150.I believe airbags should have deployed causing less damage to my daughter and her friend as in the owners manual states it as a safety feature. When did this happen" 10/14/2018 was there a crash? yes was there a fire? no was there an injury or fatality? yes how fast were you going? 40 about how many miles were on your vehicle at the time of the incident" unsure first name: (xxx) last name: (xxx) email: (xxx) address 1: (xxx) address 2: city: Salem information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
"takata recall" the vehicle was, in motion, on a highway, braking, due to icy weather. The problem that created the unsafe condition was road conditions, neither airbags deployed, vehicle first hit the right side of the bridge the went across lanes hit the right side the ended up horizontal in the roadway when struck by an F150.I believe airbags should have deployed causing less damage to my daughter and her friend as in the owners manual states it as a safety feature. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
The NHTSA recall 17V-024 has been open since January 2017. I am still waiting to get it replaced.. also, the area around the air bag inflator on the instrument panel is becoming curled up all away around the installation.
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags). The manufacturer failed to provide the part within a reasonable timeframe. Gervais Ford (5 littleton rd, ayer, MA 01432, (978) 772-6600) stated that the part was not available and made no mention of a loaner vehicle. The vehicle had not been repaired for months. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available. Consumer stated air bag was replaced on January 28,2019.
"takata recall"my car was involved in a fender bender with the air bag not deploying, prior to that the check airbag light remained on. The marlow auto body collision center located in oxon hill Maryland did try to look at it as to why I did not turn off, they even replaced the fuse, however I received a letter in the mail informing me there was a recall. I have contacted and tried to bring the vehicle into Ford located in camp springs Maryland on several occasions and they stated they never received the part and they were unable to accommodate my repair. I have since went back to marlow auto body this year 2018 for help but they stated I should contact the nhts to complain.
Takata recall. The contact owns a 2007 Ford Fusion. The contact stated that NHTSA campaign number: 16V384000 (air bags) exceeded a reasonable amount of time for repair. The dealer (thoroughbred Ford, 8501 N boardwalk ave, Kansas City, mo 64154) stated that the parts were unavailable for the repair. The manufacturer was also contacted and confirmed that the parts were unavailable. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2007 Ford Fusion. The contact stated that the manufacturer failed to provide the part from the supplier within a reasonable timeframe regarding NHTSA campaign number: 16V384000 (air bags). The dealer (superior Ford, 4303 la-19, zachary, la 70791, (225) 654-2611) stated that the part was not available. The contact was informed that the dealer would follow-up with a call once the part became available, but the contact had not received a call for months. The contact was placed on a waiting list for the vehicle to be repaired. The manufacturer was notified. The contact had not experienced a failure. Parts distribution disconnect.
Air bag recall - NHTSA recall number17V024 why does it take almost 2 years to find the remedy for this recall?? we are driving around with a defective air bag that could explode! please help.
Keep going to dealer to have car fixed an they keep putting it off. This has been going on for 4 years. Keep getting letters from Ford Motor Company to get them fixed but the dealer keeps saying they have none. They have to wait for the3M to come in. Got a letter from Ford Motor Company on June 18th to take my car into the Ford dealer and I would be able to rent a car. For4rd would pay for $30 a day for this rental until my car was fixed. Dealer says they can can't do it. Ford motors says that the car should not be driven for it is not safe.
Takata recall - I have phoned the local Ford dealer several times regarding the recall for my 2007 Ford Fusion & there is no parts available to fix the recall. It has been about 2 years now & still no parts available. When I went to file a claim today on the website www.autobirbagsettlement.com, as this is the deadline to file claim for class action, it tells me I am not eligible to file a claim, although it shows my vehicle is affected.
A D V E R T I S E M E N T S
- Charlottesville, VA, USA