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Transmission Failure
2007 Ford Freestyle (Page 1 of 2)
This problem may be covered under warranty. Ask your Ford dealer.
9.4
really awful- Typical Repair Cost:
- $4,640
- Average Mileage:
- 116,750 miles
- Total Complaints:
- 21 complaints
Most Common Solutions:
- replace transmission (12 reports)
- Ford needs to have parts available for their vehicles (3 reports)
- not sure (2 reports)
- rerecall asap like any other vehicle with common problems (2 reports)
- manufacturers defect identification (1 reports)
- repair input shaft (1 reports)
transmission problem
Helpful websites
- No one has added a helpful site for this 2007 Freestyle problem yet. Be the first!
A D V E R T I S E M E N T S
I called Ford Customer Service was told to write ( not call or email) directly to Phil Perry in Customer Relations as He was the only one who could DO ANYTHING about the problem. So I wrote to him DIRECTLY. I received a reply not from Phil Perry but from someone identifying themselves as a customer service representative who stamped their name Dorothy on the letter . But I wrote DIRECTLY TO PHIL PERRY. He didn't even bother writing me back I don't even know for sure if HE ACTUALLY EVER SAW THE LETTER MUCH LESS READ IT. I found out there has been a class action lawsuit pending since 2013 about this transmission as it was defective from when it was new. They put it in 3 different vehicles the 2005-2007 Freestyle, Five Hundred and The Mercury Montego. When it broke down if the car was still under warranty they replaced the transmission with the same defective one THEY NEVER RECALLED THEM AND MADE IT RIGHT. So far nobody has been hurt or killed yet. This transmission can go into what they call LIMP MODE without warning. When it does the wrench light comes on in the dash and the car loses speed rapidly and is unable to accelerate. It happened to me on the highway and nearly got me rear ended. This is a very serious problem but FORD JUST DISCONTINUED THE CARS AND SWEPT IT UNDER THE RUG. NOW THEY DON'T EVEN MAKE PARTS FOR THE TRANSMISSION . THE ONLY OPTION TO FIX IT IS TO BUY A NEW TRANSMISSION (The same defective one) from Ford and to get it fixed is 4000 to 5000.00 . This has the potential to be as bad a problem as the accelerator problem was for Toyota but nobody cares. Ford will not make it right. They just figured by now these cars are too old to worry about. And the people that have these vehicles are screwed! There should be something more we can do.
- Fred I., Grand Rapids, MI, US