This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Over the last couple of years, I've noticed that the vehicle would jump a little when shifted into gear. Occasionally, the same little lurch would happen at a stoplight. Today, while stopped at idle the engine repeatedly revved over the course of about 10 seconds causing the vehicle to jump forward even with the brakes applied. Shortly after, a similar problem occurred, but not as pronounced as the previous event. After the incident, the performance of the engine seemed to have degraded and the vehicle was only able to accelerate very slowly.
My vehicle has 110,000 miles on it. It has for the past 4 years jolting/launcing forward. It sounds like an airplane. It stalls when the weather is hot. Waiting patiently for a recall, feel that will be driving down the road and transmission will fall to the ground. Worst car I have every owned. I have seen many complaints on this vehicle. Have also had at on point trouble turning the steering wheel. Thinking should trade car in, but recently paid the car off.
Put car in reverse veh lunged backward almost causing a crash. This has happened several more times wrench light comes on. Received a recall notice from Ford took veh in to dealer they said the recall only is for cleaning the throttle I needed a new throttle. Cost was $850 I have an extended warranty but it did not cover this part. I feel if Ford has a recall on this item it should be replaced if needed. I am very disappointed in what has gone on with this. Have seen many complaints on this situation it is obviously a problem with this model.
I was on the freeway driving freeway speed in the middle lane when the engine stopped, I had no power. I was very lucky to be able to get to the freeway shoulder without an incident. After a few minutes, the engine started and back at freeway speed. A few miles later, the same happened. This continued for the next several hundred miles. Start, stop, start stop etc. Cost to replace fuel pump...$1000. Nov. 22, 2012 (two months later) @ 48200 miles, again on the freeway, the same happened. One hundred miles and four hours later I got to the repair shop. Another fuel pump, this time it was warranty by planet Ford here in spring, Texas. Nov. 2, 2012 at mileage 56023 another fuel pump failure. Ford said only the first pump fell under their warranty policy. I was told by a mechanic at Ford, I should try not to let the fuel tank get less than half full, the fuel in the tank keeps the pump cool. Another mechanic told me that because the drive shaft goes thru the tank, the tank is "split" and can cause the pump to overheat. Can you help? thanks.
After I bought my Freestyle, I started having serious surging issues, especially after idling for a time or when trying to park the vehicle. Sometimes it would occur during rush hour traffic, endangering my life and the lives of other motorists. I took the car to the dealership. The tech's suggested replacing various components of the car A/C system and other related components. No successful resolution was ever reached with the dealership, even after the suggested repairs were made. I continued to have surging issues, making the car unsafe. In January 2013, I took the car to a reputable mechanic who diagnosed the car with transmission failure, specifically the input shaft. I believe that the surging issue related to the subsequent transmission failure. Not only is my car unsafe to drive due to the surging issue, but now is completely undriveable due to the transmission failure. I was made aware in January 2013 that Ford issued a tsb in December 2012 relating to the surging issue and recommended a fix that would completely resolve the issue. But I believe this tsb came way too late. The surging damaged the transmission and thus created a problem within the transmission that wasn't there before. Ford took steps to solve a problem that made their cars unsafe. Now they need to come forward and further address the issue that the surging not only made the car unsafe, but damaged the car and then submit measures to resolve the issues of damaged transmissions.
- Lilburn, GA, USA
Search CarComplaints.com for these popular complaint phrases...
Whenever I put it in forward or reverse there's a surge or in reverse its does a jerk. When I go in reverse I cant use the air conditioner. It cuts the car off and then the wrench comes up when I restart the car.
While at a signal completely stopped, the vehicle motor revved and excelled acted forward. This caused the engine to die and all dash lights came on. The engine light stayed on after restarting. This has happened several time almost causing several accidents. We have had our transmission replaced because of it. The amount of times it happened and torque it produced caused damage in transmission. We have had several mechanics refuse to work on this issue because they say this model is know to do this and no one knows how to fix it. I am out $7000 and a unreliable car that is unsafe to put my wife and kids in. Ford has said they would look at it and would cost me another $5000, and we're not sure if they themselves could fix it. They are not sure what the issue is, but would be willing to research if I pay for it.
While at rest, car suddenly surges forward. Then, while reversing my car started surging making it darn near impossible to drive as well as park. In 2011, spent 7000$ on a new transmission for a four yr old vehicle with 75,000 miles!!!! ridiculous. Now, the car surges in both directions and timing is off. Ford issued a one time throttle cleaning. What a joke! thanks Ford! $150$ service that fixes nothing and 20,000 people online that are out 5000-7000$ for transmissions get what?
First time driving in the snow today in my Freestyle and as I was coming to a stop sign. I was braking and my car accelerated all by itself and I could not stop and went through the stop sign! I had my two kids in the car with me and it scared me to death! I am just glad there was no other vehicles around at the time. My car has done this in the past and its not safe at all but driving in the snow is extremely dangerous and I am scared to drive my own vehicle it seems to be getting worse.
While driving at a slow speed, my Ford Freestyle will lunge forward even while braking. I have jumped curbs because of this issue and feel that this problem should be addressed before it causes someone serious injury.
At 49,660 miles we had to have the throttle body changed because the car lunged forward and stalled out. On June 19, 2012 our 2007 Ford Freestyle was serviced with a transmission flush and fluid change, and a multi-point inspection. Everything looked good. On Nov. 5, 2012 it would rev up when driving and would not accelerate. After researching, we found out that the cvt transmission that was put in the 2005-2007 Ford Freestyle is a defective design that poses numerous safety concerns. Ford does not even make the transmission any more, so our only choice is to pay over $5000 for a used/rebuilt one that may have the same problems. Our car is only 5 years old. We have taken good care of it. We need a reliable vehicle and do not have the money to fix this. Please have Ford recall these faulty cvt transmissions and have more concern for safety and customer satisfaction.
My 2007 Freestyle lunges when I am stopped. I have had the problem since I got the car and Ford seems to turn a blind eye. It seems to be worse when the air conditioner, defrost, heater is on. It is very scary and although I have not gotten in any accidents, I have gotten very close. Took it to dealer and they said I needed a new throttle body, however the manufacturer went bankrupt so the parts are hard to find. Now my car died completely and my mechanic is stating I need a new engine. How can this car not be recalled due to all of the complaints and issues reported. I see that an investigation was started, but can"T find any follow up information. Please recall this car!!
The contact owns a 2007 Ford Freestyle. The contact stated that when driving at any speed, the lights on the instrument panel would darken and the vehicle would lose power without warning. The vehicle would return to normal acceleration after several minutes but the air bag and service warning lights remained illuminated. The failure was experienced numerous times. The vehicle was taken to the dealer who performed a diagnostic and located the failure at the left headlight, which caused water and moisture to penetrate. The left headlight was replaced however, the failure was not corrected. The failure mileage was 84,300 and the current mileage was 84,900.
When I put the car in drive it lunges forward and when you put it in reverse it lunges back. If your foot is not on the brake you can hurt someone. Its worse when the air conditioner is on.
My car is cutting off when I drive it. It also races when I shift the gears. And when I turn the ac and shift the gears the car accelerates. My car has not been driven since May 2012. I've had it checked out by a car dealership repair shop and they couldn't find out what the problem is.
I purchased my 2007 ff Dec of 2010. Three months after purchase, I noticed mild acceleration sometimes without applying my foot to the pedal. It became progressively worse by mid June. So much so that I contacted drivetime where I purchased the car & they gave me some transmission shop to take it to, only be told that it was normal for that particular transmission. Well, by 2012, the uninitiated acceleration has become so bad that a few months ago my car accelerated on its own & ran slam into the back of a lady's car causing more than $2000 worth of damage. I tried to explain to police that my car accelerated abruptly without me doing anything but slightly lifting my foot from the brake (never touching the gas). He didn't give me a ticket but said it was still my fault. My kids call the car a transformer but it is the worse trying to keep it from plunging forward or backward & hitting something or someone! I have to make absolute sure no one is around when I am in shopping lots because I am afraid when the car takes off backwards from parking spaces. I usually have to slam on brakes but then the car shuts off &on comes the engine light. Something has to be done about this dangerous problem with the Ford Freestyle!!!
My foot was on the brake and I had the car in drive. The engine revved and the vehicle lunged. It has done so on multiple occasions since. It usually occurs when the air conditioner is running.
As I was stopping to get gas, the car surged when I was applying brakes. It is also surging as I am driving down the road. This is happening more and more. Getting to the point where I am scared to drive the car. I have grandkids that ride in the car with me. Can't afford to get a new car.
We purchased this vehicle new 8/18/07 from palm coast Ford. In may or June 2010 I began noticing the car lunging when backing out of parking spots or once you have backed out and then placed into drive. I also encountered an issue with the car stalling if parked on an incline. On 7.5.10 the vehicle was left for several days with palm coast Ford for diagnostics and they claimed nothing was wrong with the car as they could not duplicate the "issues." As this "issue" did not seem appropriate I visited the daytona beach Ford dealership but this was not a documented visit as was the palm coast Ford visit. The daytona Ford service manager indicated it was a just the way the car was designed to prevent stalling when backing up or pulling forward. So I lived with this problem hoping that it wouldn't lunge and hit someone in a parking lot. My brother finally rode with me and said this is not correct so I took the vehicle to a non-Ford repair shop who recommended a tune-up be accomplished. This occurred Oct. 25, 2011 and corrected the problem. However, now whatever they accomplished with the tune-up is now wearing off as the vehicle has begun it's lunging problem again in the past few weeks. That's when I researched and found these incident reports so I want to report my problem to help you document there is definitely something going on with this make/model car. I like my Freestyle but there's definitely an issue with the lunging situation.
A D V E R T I S E M E N T S
- Sunset Beach, NC, USA