This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Ford Freestyle. The contact stated that the check engine warning lamp flashed several times and then went off. The vehicle was taken to an independent mechanic who was not able to replicate and diagnose the failure. When the vehicle was in reverse, it independently surged backwards and the contact had to quickly apply the brake pedal each time the failure occurred. The contact also stated that the vehicle hesitated numerous times upon starting and then stalled. The contact had to apply the brake pedal while at a stop due to the vehicle independently moving forward. The vehicle was not inspected and diagnosed. The contact was not able to drive the vehicle for several months due to the intermittent failures. The manufacturer was not notified of the failures. The approximate failure mileage was 12,000.
I have not had a catastrophic incident, yet, but certain to after researching the issue I am experiencing from the cvt transmission in this vehicle. Since about January 2015, while in park or neutral, there is a loud whirring sound, similar to a helicopter. After extensive online research, it seems that most, if not all others who experienced this same issue eventually led to catastrophic failure of the transmission. I have also experienced the cold weather related issue where once drive is engaged, the check engine light and wrench light illuminate and the car just stumbles when the accelerator is depressed. Letting it run for about 10 to 15 minutes temporarily resolves the issue.
When I am driving my car it will start to take off without me pushing down on the gas pedal. I am having issues when trying to put the car in reverse, the car will hesitate while driving in reverse. When putting the car in drive or reverse the car will jump.
The contact owns a 2007 Ford Freestyle. The contact stated that the vehicle independently accelerated several times without warning. The contact also stated that there was a loud noise coming from the engine each time the brake pedal was applied. The vehicle was taken to an independent mechanic who diagnosed that the motor mounts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failures. The approximate failure mileage was 79,000.
The contact owns a 2007 Ford Freestyle. The contact stated that while driving at various speeds, the vehicle decreased in speed. In addition, the accelerator pedal was depressed but failed to respond. The vehicle was restarted and resumed normal operation. The vehicle was taken to an independent mechanic, who diagnosed that the throttle body needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of failure. The approximate failure mileage was 156,000.
- Chicago, IL, USA
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With the brake pedal depressed, the vehicle will lurch forward when putting in forward gear. Vehicle stalled while driving and also when making turns in residential area. Almost hit another vehicle because the power steering went out.
Started making noise like a helicopter. Then it wouldn't change out of gear. It is showing the wrench and the engine light on. Will not shift to different gears at all. I have 4 grandchildren that live with me and that rely on me to get them to dr appts, school, and other places. I also have a pregnant daughter that has had to rely on other people to get to her drs appts. I am very disappointed in the quality of this car. I would not recommend this care to anyone else.
The contact owns a 2007 Ford Freestyle. The contact stated that while shifting into drive, there was a sudden increase of engine RPM's, the check engine warning light illuminated, and the vehicle stalled. The vehicle was restarted and functioned normally. The vehicle was taken to a dealer where it was diagnosed that the throttle body needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 120,000.
The contact owns 2007 Ford Freestyle. The contact stated while driving 55 mph, the vehicle decelerated to 30 mph and stalled. The contact was able to restart the vehicle however, the speed never increased. The failure recurred intermittently only while driving on the highway. The vehicle was taken to an independent mechanic who could not duplicate the failure. The mechanic informed the contact to continue driving the vehicle until the warning indicator illuminated. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 150,000.
I have had my 2007 Ford Freestyle since 2008. This car has been a money pit. I have had to get a water pump, ac compressor, and throttle body, now it needs an expensive faulty transmission replaced called cvt transmission. The car is now parked for safety and to avoid further damage. The issue that I have experienced is while my foot completely on the break, the car has darted forward with out my ability to stop it. I have had this happen with people walking in front of me in the cross walk while at the stop light and my car has darted at them. Scary!! to say the least. I would not be surprised if anyone else has hit someone due to this problem. I don't drive the car anymore because it shut off on me while in traffic, unexpectedly, gratefully the person behind me was paying attention. I have fixed the ac compressor, throttle body, and water pump, I cannot possibly replace the transmission, I have 3 children and now without a car. I would not feel safe even after it is fixed. From reading other complaints this car is made faulty, and is going to fell me in some other expensive or dangerous way. To my knowledge Ford has discontinued making the Freestyle and is now making Taurus in its place. They should have recalled every single Ford Freestyle, this car is dangerous!!!!!!!!!!!! it has been made to fail, I hope Ford can restore my trust in them. I do not want any other Ford because of this.
Unexpected acceleration burst and some times I will be driving and the engine totally shuts off there is no check engine light on and Ford ran a diagnostic with no apparent problem.
Stopped at signal light, wrench light and engine light illuminated. When attempted to accelerate, vehicle RPM's moved erratically and vehicle would not drive above 35mph. Had vehicle towed to transmission shop and was told vehicle went into "fail safe mode" transmission is none repairable and needs to be replaced. Previously had car serviced under recall with throttle. One day prior, the car "surged/lunged" when put in reverse. Had recall done 12 months ago and just went over 12000 miles since work done.
My wife & I were visiting a friends house with my wife driving. She put the van into reverse to leave with her foot on the brake. It suddenly took off at a high rate of speed & would not stop even with both. Feet on the brake. We shot out the driveway at high speed & continued down the roadway until my wife lost control & crashed into a ditch; the only thing that stopped the van was hitting a large rock. This of course caused damage to the passenger side rear quarter panel. My wife suffered a small cut to her calf; I was uninjured. We were very lucky there were no other vehicles in the roadway at that time or it could have been very dangerous !! my wife is so shook up by this incident that she now refuses to drive her van.
Vehicle will not operate over 1,000 RPM. It had the throttle body cleaned on 15 Aug 2013 under customer satisfaction recall 12N03. For the original complaint, the idling spiked where in this instance the car will not accelerate above 1,000 RPM. The codes associated with this incident are: P060B; P061B; P0122; P0155; P0222; P0316; P0480; P2104; P2110; P2122; P2127; P2132; P2135.
The contact owns a 2007 Ford Freestyle. The contact stated that while reversing out of a parking space, the vehicle lunged in reverse. The contact mentioned that the wrench, ABS, and check engine warning lamps illuminated and then the vehicle stalled. The vehicle was taken to an independent mechanic, who was unable to diagnose the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 98,000 and the current mileage was 108,000. Updated 11/29/13
Driving on interstate vehicle begins to slow down unexpectedly. No acceleration. Must pull to shoulder. Turn engine off. Wait a couple of minutes. Start engine resume travel-2 minutes later same incident-vehicle slows down. Pull to shoulder. Engine has difficulty starting. End result--vehicle has to be towed to dealership. Vehicle purchased March 2013- weeks after purchase 1st incident occurred. Car facility stated it was a throttle issue. Car facility supposed to have corrected the problem. May 2013 2nd incident--took vehicle to dealership (only for an oil change)--dealership stated a recall due to throttle issues. Now 3rd incident as noted above. Dealership stated for 3rd incident it is a throttle issue.
Vehicle would suddenly accelerate when idling or coasting (especially when turning) into a parking spot or driveway requiring hard braking to regain control of vehicle. Vehicle would stall when it came to a stop. Ford dealer diagnosed the problem as a "defective throttle body assembly" and charged $1200 for the repair and replacement. I recently discovered that Ford acknowledges this problem is frequent with the 2007 Freestyle model year and now performs a free throttle body "cleaning" to address the issue. Ford corporation and dealer refuse to refund the $1200 they charged for the "repair."
My 2007 Ford Freestyle transmission started slipping recently. I have always taken good care of my car and my mechanic just told me that I need a new transmission. He also told me that there have been many problems with the 2007 Ford Freestyle transmissions. I cannot believe I have to replace my transmission which costs approximately $6,000 to replace. I will be contacting Ford directly as well.
My 2007 Ford Freestyle has had idling problems since about 80,000 miles. It currently has 94,000 and the dealership would only clean the throttle body despite numerous complaints on this type of vehicle. I have also had replaced several brake pads/ calipers/ tires as they seem to ware very easily. I've replace my right side caliper twice already. The last time my car started smoking on a highway out of no where as it seized up. Also after driving for 20-30 min my car starts making a whining noise as slowing down an turning. Steering fluid has been checkedand is ok. Possibly the cvt which I have very recently found out I' M far from the only one with this problem. This vehicle appears to have defective parts which are causing safety issues and I want it addressed.
After starting the 2007 Ford Freestyle it idols about 1000rpms. Upon putting it into drive or reverse when you lift off the brake the car will rev up the engine to about 2000rpms and speed forward or backward. This rev of the engine last approximately 1 second and then the car returns to normal idol speed. This creates a dangerous situation in which if you do not anticipate the acceleration you could have an accident.
A D V E R T I S E M E N T S
- Olive Branch, MS, USA