This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Ford Focus. The contact stated that while driving at an undisclosed speed, the high engine temperature warning light illuminated. The vehicle was towed to an independent mechanic who advised the contact to tow the vehicle to the dealer. The vehicle was then towed to the dealer where it was diagnosed with a head gasket and engine failure. The dealer informed the contact that there was no warranty and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 77,000.
The contact owns a 2017 Ford Focus. The contact stated while her husband was driving 60 MPH, the low oil pressure warning light illuminated. The driver parked at a nearby gas station; after restarting the vehicle, the check engine warning light was also illuminated. The contact parked at a nearby parking lot and a bystander who was an independent mechanic inspected the vehicle. The contact was informed that the oil pump needed to be replaced. The vehicle was not repaired. The vehicle was not drivable. The vehicle was towed to the residence and then to the local dealer the following day. The dealer diagnosed the vehicle and determined that the engine, oil pump, and turbo needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 67,000.
The transmission on this vehicle has failed, due to the computer system, or a small chip part (so I have been told.) I have been told by MUTIPLE mechanics that it is the same Transmission issue that the 2011-2016 Models experienced. I was driving the vehicle when the transmission failed, almost causing me to wreck the vehicle on the interstate.
All lights came on and vehicle immediately slowed down, brakes became hard and it eventually just stalled out. Would not restart. Towed to repair shop. Mechanic found that the oil was full but no oil to engine. Found that the oil pump belt had malfunctioned and tore up leaving debris in the oil pan. Vehicle has approx 66,000 miles on it and manual says this piece if equipment should last until 150,000. Upon research, this is a common occurrence in the 2017, 2018 Ford focus.
Vehicle has become increasingly hard to drive in first and second gear. Has miss-fires and problems with dumping fuel threw code p144c and has already had injectors and spark plugs replaced roughly a year ago. Feels like vehicle is having the same issues. When started from cold vehicle has miss-fires and runs extremely rough.
- West Valley, UT, USA
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The contact owns a 2017 Ford Focus. The contact stated that while stopped a traffic light, the engine started sputtering. The contact stated that several days later while the vehicle was in park(P) the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed however, the diagnostic result was not available. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 50,150. Vehicle has been repaired.
Electric propulsion system shut down while driving on westbound interstate 495 in queens county. Stop Safely Now (SSN) red warning light on the instrument cluster appeared and I was forced to coast down a hill in neutral. Unable to restart car and became stuck in side of parkway exit ramp. Car then had no power with 12v battery going dead just trying to keep radio on. Third time SSN light has come on while driving. First time while actually stuck in traffic that the car shut itself off.
My car has been giving me problems from the start. i had to get a new fuel pump and a new clutch at 75,000 miles because my fuel pump was bad and my clutch fractured (Which some 2017 ford focus' have been recalled for this issue, but supposedly mine doesn't have any recalls). I have always done routine maintenance on this car. Now at 91,000 miles my engine has blown up. I was driving and my oil light started to blink and within seconds my car had totally lost its power. This is very unsafe to happen while driving, especially uphill.
The contact's girlfriend owns a 2017 Ford Focus. The contact stated that while his girlfriend was driving at an undisclosed speed, the vehicle would idle and stalled. The fuel gauge was faulty, and the check engine warning light was illuminated. The dealer was made aware of the failure but informed the contact that the VIN was not included in a recall. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the stuck canister purge valve had deformed fuel tank. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that the VIN was not under recall. The contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The failure mileage was approximately 49,500.
2017 Ford Focus S, shudders/shakes when accelerating from a full stop. The car acts as if the transmission is slipping. The car is parked and I refuse to move it until this issue is addressed. Ford needs to fix this issue or issue everyone who owns this vehicle a full refund or a different model! this is not safe and can cause serious injuries to anyone driving it, especially on a highway or beltway at a great amount of speed and the car refuses to accelerate without shuddering or shaking.
This is getting ridiculous. My Ford Focus not only has wheel issues every other day after replacing the tires several times, but the stuttering problem I've reported several times is still a problem and is getting even worse. No one is helping me with this issue. When my vehicle is at a stop and I press the gas is shakes and stutters. I was told by several shops that Ford has had lawsuits and several recalls over people who had the same exact issue and they refused to work on the car because of this issue. They said there is no part is existence that will fix it because they created it that way. This is bull and needs to be looked at.
Engine timing chain cover is seeping oil after approximately 130,600 miles. Vehicle has been maintained per the Ford maintenance manual and has never missed a scheduled maintenance event.
I purchased my Ford Focus May 2017 as a brand new vehicle with only 12 miles on it. In two years, I began to feel a shudder whenever I started to drive from a stop. The shudder was on and off for a month and increasingly got worse. I took my vehicle into Ford, July 2019. They stated that my clutch went bad and I needed to have it repaired. It was covered under warranty. Since this is a brand new vehicle I was surprised it was already having such a major issue. The service department staff notified me that this problem is common with Ford Focus's. a year in a half later, I began to have the same issues and symptoms again. I called Ford to notify them in December 2020, he stated it may be the same problem but they have to take a look at it. I made an appointment and got my vehicle repaired for the same clutch issue that was replaced originally. This was covered under warranty. I was informed that once my warranty expired they will no longer cover the cost for my repairs on the clutch if it went bad again. This would result in me paying $2,300 each time it needed a repair. Given the two clutch replacements within 3.5 years of having this brand new car, I was upset since this seemed to be an issue that shouldn't be occurring. I looked up recalls on 2017 Ford Focus's and found the recall number 18V845000 & 18V169000 (18S07). These two recalls specifically mention the type of issue I've had twice with this new vehicle within 1.5 years of each other. Its states the snowball effect of damage to the vehicle with the clutch fracturs. I called 800 number to Ford regarding this matter and they are unable to assist me until this problem happens three times. I am appalled since a new vehicle shouldn't have to have the same problem three times for assistance. This is a serious life-threatening manufactures defect, I should not have to keep paying, even after warranty.
Car shut off in the freeway, shutters and shakes when turned on and RPM goes up to 4,000 to accelerate. I called multiple places and talked to multiple Ford representatives that wont help me and obviously my car is a danger to the road and myself. Theyre making me pay out of pocket for a Ford problem.
I purchased the vehicle January 9th 2021. I purchased the vehicle as the head gasket recall had been done already. I couldn't have the car checked out as I was 3 hours each way from home and had to meet the dealer at 9 pm. I drove the car and all seemed good. On the 3 hr drive home I noticed oil pressure way going back and forth and the car didn't seem to have the power it did 1 hr before, I thought it was just in my head. So Monday I put the car on the lift at work and seen their was oil coming from the headgasket area again. I have the original paperwork from when it was done at a dealer but it also is known that the early recalls that were done did not use the correct gasket even for the recall. I am asking for this to get fixed as I didn't pay 30,000 for a car that I cant drive and have to pay 11,000 to fix the motor. The car had 51522 miles when I bout it. It is 200 miles for the drive home. And it has 51833 on it right now and I drive it daily.
I bought my 2017 Ford Focus SE with 8 miles on it when it got about 5,000 miles on it my transmission began to shutter. Brought it to 3 different Ford dealerships to be told nothing wrong with it. About 20,000 miles I notice the shutter becoming worst and worst to be told once again nothing wrong with it. Now my car is at 50,000 and anytime it's under the half way mark with gas the shutter become more intense. Still Ford wants to tell me there is no problems
The car is having trouble switching gears. The car acts as if it did not want to accelerate. Then coming to a stop the car seems to want to still go and stops very hard when it wants to. This is the second time it as done this within months. I have read complaints and there are many more saying the same thing.
I've filled out a complaint but needed to update it. Not sure how to do it so I just filled out another. I was told that I have a bad transmission because I've been dealing with stuttering from my car for a while. I just got a letter in the mail that in 2019 they realized they installed improper things into the car or something. This is ridiculous honestly. I put so much money into this car bro and now what. I have to get rid of it?
The engine stalls and shuts off every time I turn on the car every time I put gas now, even if it was not empty it starts to shake and then turns off as if it doesn't recognize it was just fueled. The check engine light also came on and I was told at pep boys there is a problem with the gas valve. Also, the gas meter is wrong, I could be at 25 miles to empty and drive for less than a mile and the counter goes down at least 3 miles less, there was a time the car said I had 8 miles to empty and it literally stopped in the middle of the street almost causing an accident and it would not turn back on until generous passerby's helped me push the car to the nearest gas station about 5 blocks away
A D V E R T I S E M E N T S
- Gap, PA, USA