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CarComplaints.com Notes: For the third year in a row, the 3rd generation Focus is experiencing massive transmission problems.

Most notably owners keep complaining about how there's bad hesitation and jerking when starting from a stop. This isn't the result of an old, worn out part. In fact, the average mileage it's reported to us is just over 15k miles.

10.0

really awful
Crashes / Fires:
9 / 1
Injuries / Deaths:
5 / 0
Average Mileage:
49,937 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Ford Focus fuel system problems

fuel system problem

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2014 Ford Focus Owner Comments (Page 11 of 15)

« Read the previous 20 complaints

problem #86

Jun 182018

Focus

  • 27,000 miles

A D V E R T I S E M E N T S

My 2014 Ford Focus was sold with a defective evaporation emission control (evap) system. Because of the defect, raw fuel can be sucked through the evap canister through the purge valve directly into the engine, causing the car to stall or hesitate while driving, which can be extremely dangerous to drivers and pedestrians. My car is a 2014 and has approx. 27K miles on it. I now will have to pay $1960 in repairs to replace the evap purge valve, the fuel tank, the fuel pump, and the fuel sending unit, which have all been damaged as a result of the valve failure. I have seen numerous identical complaints on carcomplaints.com and the NHTSA government website, including complaints that people could have been seriously harmed, as they lost control of their vehicle on highway or major road. There was a lawsuit in 2017 (jon rivera, et. Al., V. Ford Motor Company) but Ford won and the defect was not considered a recall. I believe Ford should take responsibility for manufacturing a faulty part and putting consumers in danger that they may not realize. Ford should absorb the costs that are resulting from the failure of defective parts in relatively new cars.

- North Andover, MA, USA

problem #85

Dec 012017

Focus

  • 26,000 miles
Whenever I accelerate from a stop, my car hesitates & "jumps" a few times before picking up speed. It happens very randomly from what I can tell. Sometimes doing it often and other times it accelerates normally.

- Clute, TX, USA

problem #84

May 252018

Focus

  • 48,000 miles
I was driving and was slowing down to take a sharp curve when the idle speed sped up the suddenly dropped and then the engine died. I restarted the car but the check engine light came on. It did the same thing as I was driving behind other traffic which was going slow. I drove to my mechanic he test drove the car and said the throttle body was going bad. He stated he had had several of these cars with the same problem. My car only had 48,000 miles on it. I never know when it will just stop if I have to slow down or even stop for a red light or other traffic. I live in a rural area and the roads are narrow with few places to pull off. I know that there have been recalls for this problem on some Ford Focus cars and mine should be included.

- Greeneville, TN, USA

problem #83

Apr 282018

Focus

  • 61,100 miles

A D V E R T I S E M E N T S

At 61,100 miles (1,100 miles over the warranty), the fuel tank collapsed due to a manufacturer's flaw resulting in a failed fuel sending unit. Several attempts to get this resolved by Ford has rendered futile.

- Murphy, NC, USA

problem #82

May 152018

Focus

  • 127,000 miles
Vacuum seal on gas tank is faulty and gets air bubbles and the car cuts off at random. It cut off in the middle of an intersection yesterday and I almost got hit. I've reported this issue multiple times. Several other ones were recalled but not my VIN number but it's the exact same issue.

- Richmond, VA, USA

problem #81

May 012018

Focus

  • 19,000 miles
2014 Ford Focus driving on rt 1 at 40mph just stop moving forward in traffic. Was lucky to pull over to the side of the road. Car would not move while in drive. Turn off car for a few minutes then car was able to move forward. Don't know what to do car only has 19K miles on it. Prior to purchasing car used at Ford dealer with 9K" miles on it. Another time while in a parking lot car was not able to go in reverse or forward at around 11K" miles. Turn off car waited and restarted then it was fine. Also get shuddering in the transmission all the time. Call Ford they where no help on this matter as they stated this transmission would not be covered under warranty.

- Melbourne, FL, USA

problem #80

Mar 302018

Focus

  • 154,000 miles

A D V E R T I S E M E N T S

My gas needle dose not work my car stalls when you put gas in it goes dead while driving has happened several times was told it was the purge solenoid

- Urania, LA, USA

problem #79

Apr 162018

Focus

  • miles
While driving down interstate 75 South at 70 miles per hour, car set on cruise control, the car lurch forward. When trying to resume speed the gas pedal did not respond coasted through a lane of traffic to the side of the road where the car died. Unable to restart the vehicle was towed to the nearest Ford dealership matthew curry in nokomis. After three days of sitting Ford decided to look at the car and quickly determined the problem was a purge valve sticking causing a vacuum in the gas tank which caused the tank to collapse and damage the fuel pump. It was easy to recognize because they have seen this same situation many times on the Focus model. A documented recalll has occurred in australia and new zealand over this very same issue Ford a us manufactured car yet no recall in the us. I can find more than 100 reports online regarding this same situation in the us but Ford will not take any responsibility. I have spoke to corporate where they issued a case/claim # 14636968. They then advise me to call the service manager who says he sent everything to corporate then given the run around. I have called Chevrolet and Honda they don't seem to have a problem with gas tanks collapsing. Ford step up and take responsibility for this faulty system. I am grateful we are safe this malfunction while driving 70 on a busy Florida interstate during rush hour could have ended much differently.. ridiculous flawed product

- Punta Gorda, FL, USA

problem #78

Mar 282018

Focus

  • 75,000 miles
Gas gauge showing 50 miles remain in the gas tank and car runs out of gas. This has happen three times twice on interstate going 70 mph during rush hour traffic.

- Freeburg, IL, USA

problem #77

May 312014

Focus

  • 5,000 miles
While under warranty I was driving and the engine shut off. I had to coast to the shoulder on the expressway. This happened four times during the warranty and 6 times since the warranty expired. While sitting at a red light, the light turns green and I begin to accelerate. The engine stalled fours times and three other times it almost stalled. I took the car to the dealer while it was under warranty and only once they said they found a problem with the transmission. They replaced some small part but it continues to happen. One of the times it stalled I took a picture of the message on the dash board. It said: Engine failure service immediately. I showed that photo to the service manager and mechanic at Ford. Both of them said the same thing: "I've never seen that before". makes you feel good about the car you bought from them.also, the rear drivers side door won't open most of the time on the first attempt. I have to pull the handle two or three times before the door will open. For replaced some part on the doors because of a recall but that didn't fix the problem. It still does it. This posting asks you to specify the date of occurrence. It has happened so regularly now there are too many dates to list. I lsted may of 2014 when I bought the car. From then on it has had problem after problem after problem.

- Lake Villa, IL, USA

problem #76

Mar 062018

Focus

  • 45,000 miles

A D V E R T I S E M E N T S

I bought my first brand new car a 2014 Ford Focus. I decided to go with a new car to have less problems in the long run. Boy was I wrong. After only 25000 miles my car began having transmission problems. I then brought it into the dealership and found out that Ford had issued a recall on the transmission module. So I had that replaced free of charge. My car now has 45000 miles on it and it began causing me problems again, so I thought it was the same thing as before. I brought it into the dealership to have it checked out. After a day of waiting I received a call entailing all that was wrong with my car. This time it as much worse, my catalytic converter needed to be replaced which I was told this was covered by my warranty. Now the next part I was told is the reason I am here writing this compliant. The dealership told me that my fuel tank had collapsed, and it was going to cost me upwards of $2100 to be fixed. So I then asked the question, what caused this to happen? I was told that this is a rare occurrence and there was nothing I could have done to prevent it. Now keep in mind I change my oil every 3000 miles and do all the normal maintenance to keep any car running smoothly. I began to research collapsed fuel tanks in 2014 Ford focuses, and I found that this not a rare occurrence and in fact it has happened to quite a few people. I hope this is found and read by corporate Ford, so a recall can be initiated and I can be compensated.

- San Antonio, TX, USA

problem #75

Feb 112018

Focus

  • 24,000 miles
My 2014 Ford Focus (24,000 miles) stalled in traffic. It had no dash lights but the vehicle dashboard displayed the message "engine failure". after towing to the Ford dealer, the service advisor stated that the fuel vacuum purge valve was defective and had caused a deformation of the fuel tank. He also said that his dealership was seeing several of these defects each week. He mentioned that a notice had been issued to dealers by Ford about the defect, but that Ford had not recalled the vehicles for the defect and that repairs would be the responsibility of the owners. The estimated cost was $1800. Of course, this is an engineering and production defect caused by Ford and represents a safety issue. A recall should be ordered immediately.

- Bristow, VA, USA

problem #74

Feb 092018

Focus

  • 59,000 miles
While filling up my gas tank if below half way my car will not start. This problem has been listed online many times and it seems like Ford refuses to recall all 2014 Ford Focus. The gas gauge displays different levels of fuel and I am afraid that my car is going to stop while I'm driving and I have a accident. This has been listed online by may people that this car is having this problem. Mine all of a sudden just started. I need my car fix and I am tired of paying for items you guy and Ford are aware of. I need contact from a manager or a corporate working from Ford. I am also filing a complaint with the BBB. I have small kids and cannot drive my car with them out of fear something may happen. There are reported crashes due to this and you guys are allowing Ford to put people lives in danger. I was stuck at the gas station for 45 mins after getting gas due to this issue.

- Houston, TX, USA

problem #73

Feb 022018

Focus

  • 40,000 miles
When pressing on the gas vehicle hesitates before jerking forward. When placing the vehicle from park to reverse, vehicle will not engage/move in reverse. Constant problems with vehicle while trying to begin driving or while trying to operate basic functions on a daily basis. This needs to be added to the extended warranty/recall for the transmission.

- Upland, CA, USA

problem #72

Feb 022018

Focus

  • 61,578 miles
Driving my 2014 Focus engine shut down, pulled over to the shoulder of road in snow storm, all most hit by tractor /trailer, this was on I- 376 in pa, after few minutes car started then stalled again, then car started and was able to continue

- Columbiana, OH, USA

problem #71

Jun 202017

Focus

  • miles
The car is stuttering when it goes from 0-45, stuttering while parked, at ya light/ stop sign.

- Lubbock, TX, USA

problem #70

Jan 092018

Focus

  • 100,000 miles
The capless gas tank is trapping air, causing the car to "burp" and sometimes turning engine off even when driving. This has happened numerous times in the last 8 months. But more frequently lately. I was driving down the interstate and my engine cut off from it. Went to get it checked out and the service centers keep giving me the same response everywhere.

- Richmond, VA, USA

problem #69

Sep 212017

Focus

  • 60,000 miles
Dual clutch and electrical wiring harness shifted transmission in drive when I was in park resulting the car wrecking into my garage. Canister purge valve stuck open resulting in low fuel pressure causing the vehicle to stall when driving on the highway. Several occasions the car gave me inaccurate gas mileage miles to empty causing me to become stranded.transmission shutter when the vehicle is off but you open a door or turn on a light. Trunk came open while I was in the car wash. Another ncident almost causing me to wreck when I wss braking the car accelerated. Death trap!

- New Braunfels, TX, USA

problem #68

Jul 202017

Focus

  • 65,000 miles
Car transmission jerks, sputters, accelerates and stalls. In addition now having issues with fuel tank not guaging and now it hesitates, stalls out and is not safe. Car suddenly stopped running had to be towed to the shop and shop advised the fuel tank guage was not operating and registering gas. Now I am going to have to take it back to the shop as it appears it may involve fuel tank, fuel pump and vapor management. I only know this is because searching on line I see many simiilar complaints about the jerking transmission problems, and problems with the vehicle stalling out. It says Ford is not acknowleding this as a problem. I believe they need to recall this and fix this although it appears based on reviews even after repeated attempts to fix it is still not resolved. Many customers have had to pay thousands of dollars. This vehicle is not safe to drive and is in a class action lawsuit.

- Humble, TX, USA

problem #67

Nov 012017

Focus

  • miles
At times the car won't start, then after a few minutes it starts. Cuts off while driving at any speed as if it is out of gas. Cuts off on the interstate while driving at high speed or low speed. First the batter and oil light appears in red on dash when pushing the gas nothing happens and it cuts off. It stalls more and more, the fuel gage somes goes past full or fluctuates when driving. After putting gas in car it stalls more. Also, as I pull off after stopped or initially, the car hesitates and skips and the tires skip when until it gets past 15 -20 miles then the transmission is steady when it's not salling.. when it rains the passenger side floor and roof leaks water constantly when I am driving in water the passenger side floor gets wet. When it rains and the car is parked water leaks and the passenger roof is wet from front to back as well as about 2 inches of water on the passenger front and back on the floor.

- Sarasota, FL, USA

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