CarComplaints.com Notes: Ford changed a lot of things for its 3rd generation, just none of them were a good idea.
The transmission tends to hesitate and jerk when accelerating. The new electronically-driven power steering can fail suddenly and without warning. Even Ford's SYNC can be a headache. Actually, scratch that last one — it's always been a headache.
10.0
really awful
Crashes / Fires:
3 / 4
Injuries / Deaths:
2 / 0
Average Mileage:
40,942 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The car is stalling when accelerating which seems to be a common complaint from this year Focus owners. I took the vehicle to a transmission shop but they too were unable to diagnose. Some of the reading is showing there is an electrical connection issue which is causing this.
The contact owns a 2013 Ford Focus. While driving approximately 5 mph, the vehicle's power seized without warning. The vehicle was towed to galpin Ford (15505 roscoe blvd, van nuys, ca 91343), but the cause of the failure could not be determined. The failure recurred several times. The manufacturer was made aware of the failure and did not assist. The failure mileage was 143,358.
I've had the clutch and transmission control module replaced twice. The car still doesn't drive properly. My car locks, auxiliary, ac nobs need tweaking to work. The brake lights constantly go out. When I'm on an incline the brake alert comes on. And now there is a power steering issue. The steering wheel is completely locked up and I'm unable to drive the vehicle.
Wipers will not work when raining. Then they will come on on their own. Then go off again then come on and not turn off even after then engine has been shut off and the key removed. This is a major safety hazard and has been reported several times by several people. 2012 was recalled for this very same thing
- Villa Ridge, MO, USA
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Design failure in engine wiring harness the wires with in the engine wiring harness rub together with the vibration of an ignited engine. As friction occurs between the individual encased wires, the casing wears down, the wires risk becoming fused together within the harness. The consequences of a faulty engine wiring harness: 1.RPM readings do not coincide with the motor. The vehicle struggles to accelerate from the traffic light even though the car idles at 2000 RPM. Therefore, the tachometer is unable to read the rotation of the engine's crankshaft. 2.as the vehicle in motion encounters an incline it loses power and is unable to accelerate on any grade hill, causing the engine to dump fuel. In such instance one can watch the fuel gauge recess quickly from full to empty. 3.whether the engine is turned on or off, the tail light and horn will also short out, presenting faulty circuits.
Ford Focus shuts off when you press the brakes. It cranks back up fine but whenever you pull off and stop or try to slow down the car will shut down. It is happening constantly now.
Driving down the road at 35 when a steering failure warning popped up on the screen we drove a short distance to a gas station by then the power steering was completely gone. We did leave the gas station just trying to limp it home not far out of the gas station the steering completely locks up. Had it towed to the closest Ford dealer. $1900 to have the steering module replaced. I had just had the car in a month ago because the transmission failed. That was on recall so no cost. I'll tell ya I feel punched in the stomach and cant believe Ford does not take responsibility for all their faulty parts. Launching a complaint with Ford. New richmond, wi bought used in 10/17 Ford Focus 2013 86000miles
The contact owns a 2013 Ford Focus. While driving, an abnormal popping noise was coming from the radio. In addition, the radio failed to operate and then operated independently. After attempting to the lock the doors while inside the vehicle, the doors failed to lock while driving. The vehicle was taken to blue springs Ford (3200 nw South outer rd, blue springs, mo 64015), but was not diagnosed due to the cost. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 86,000.
I purchase a 2013 Ford Focus July of 2013. About 3 months after I purchased the car, it started to jerk as I would press the gas to accelerate the auto. I've taken it into the dealership about 6 times since. They've reset the system and about a month later, the card would jerk again. This past summer, in a parking lot of a shopping center my car wouldn't turn on. I had to call a towing company and take it into the dealership again to have checked out. They said it was due to the clutch, it needed to be replaced. It was replaced and the jerking continued to the point I was so used to it, I forgot about it. A few nights ago I had the most terrifying situations while driving. As I was driving, I'd press the brake to stop at the red light and the car kept wanting to accelerate, making the system go crazy and the car dieing. I was able to turn the car back on but it died again. The dealership now says its the clutch and something on the transmission that needs to be replaced. Now, I get a call saying they cannot replace the clutch until I replace the release baring, which I have to pay out of pocket. My life was in danger and I could have easily crashed into another car. I am so furious with Ford and will never purchase another car from them. I don't understand how I have to pay out of pocket for a part that is on recall to be replaced. Very upset!
Right now, Ford is rebuilding the hybrid transition for my 2013 Ford Focus for at least the 4th or 5th time. There have been so many problems with this model, so many complete shut downs (sometimes as I am getting on the highway) and so many service appointments that it's astonishing there are no official recalls on the books. I would absolutely never consider buying another Ford until they make this situation right.
We had he check engine light come. A check of the code showed a fuel delivery system problem. We also noticed that when trying to fuel the vehicle when placing the fuel nozzle into the fuel fill a rush of air would escape. After fueling the car would not start. Once we get the car started it would run rough for several miles. Also, the fuel gauge was wrong. The fuel gauge would show 1/2 tank but we ran out of gas. The mechanic had to replace the fuel tank, our mechanic had to replace the fuel tank, purge valve and associated hoses, fuel pump. Also, another problem arose with the instrument cluster. All of the gauges including the radio went blank and would not function. The mechanic had to disconnect the battery and reset the computer for the instruments and radio to begin working again.
All lights come on and the transmission jerks and hazing in moveing and the electric with the trunk and lights and the doors and the alarm. Been having problems for about a year.
Loud crackling/popping/static sound comes from radio at random intervals, radio then stops producing sound, have to turn the car off, open & shut door, then turn car back on then radio starts working again. Safety concern is the loudness of the sound coming at random times is startling and can cause an involuntary jerk/jump. Numerous people have had the same issue- one example is this forum: www.focusfanatics.com/forum/car-audio-sync-myford-touch-electronics/358625-crackling-radio-problem-my-2012-sel-38.html. I have video of the issue, which I cannot upload, but type Ford radio issue into youtube and you'll find lots of examples.
Radio makes loud popping noises and loud static discharge sounds. Noise comes from nowhere and continues even if the car is shut off or with the car running. Can't adjust volume on radio to lower sound. Sound like a gun being shot near your ear. Very annoying especially when in traffic.
The contact owns a 2013 Ford Focus. The contact stated that the vehicle stalled several times without warning. The vehicle was able to restart; however, the failure progressed intermittently. The vehicle was taken to the dealer (landmark Ford, 2401 prairie crossing dr, springfield, il 62711, (217) 862-5200) for diagnostic testing. The VIN was not included in NHTSA campaign numbers: 14V495000 (electrical system) and 15V813000 (electrical system). The manufacturer was notified of the failure. The approximate failure mileage was 40,000.
The contact owns a 2013 Ford Focus. Ever since the vehicle was initially purchased, there was a safety concern with the clutch. The contact stated that the clutch assembly shuttered and affected the condition of the vehicle. Years later, the dealer (pat milliken Ford, 9600 telegraph rd, redford charter twp, mi 48239, (313) 731-6436) repaired the vehicle per an unknown recall. Months later, the failure recurred. In addition, after completing an unknown manufacturer recall concerning the door locks, the horn, key fob, and electronic locks failed to function. The contact was not experiencing the electrical failures prior to the dealer's repairs. The contact was concerned that the recall remedy caused multiple electrical failures. The manufacturer was notified of the failures. The failure mileage was not available.
2013 Ford Focus audio system does not function properly. Cracks and pop at extreme volumes even when system volume is fully turned down and/or off. Issue occurs even prior to vehicle being started, doesn't matter if car is running, driving, at a stop, in park, etc. Happens all the time. Extremely dangerous situation for driver as the sound is a similar volume to someone setting off fireworks in the car. This will cause accidents for drivers if it is not corrected. Ford claims this is not a widespread issue but a simple google search of "Ford Focus audio issues" brings up many results proving otherwise. Needs to be a recall. Happens every time I drive the car, began about 3 months ago and has only continued to get worse and happen more often. Audio system is not old enough to where I should be required to replace. Under normal circumstances an audio system should last as long as the life of the car, not four years. Ridiculous and dangerous, please correct.
I have read many recalls on the wiring issue of the 2013 Ford Focus St model with it stalling out due to faulty wiring. My 2013 Ford Focus SE is doing the exact same thing putting my daughter's life at risk every time she gets in it as well as my own and wray Ford in shreveport la says sorry cant help you...it's not on the recall since its not an St and you will have to pay for the repairs. This is garbage Ford is not standing behind their product and I am the little guy. This is the second recall for this issue and the SE is not being taken care of with the identical issue. Runs fine when driving, but when at a light or stop sign, it shakes, gauges go crazy and then shuts off. I just bought this car and of course when I got it home that's when the issues started. Purchased as is no warranty and of course was not told of the issues but only that I should call to see if there are any recalls. Help! funny thing is that it stalled on me at the red light turning into wray Ford in shreveport.
Horn began intermittently failing, when double locking the car the horn chirp would either not sound or would sound but quietly as if it was dying. The same thing occurred when trying to engage the horn by depressing the center of the steering wheel. Sometimes it worked others it didn't and sometimes it sounded faint and cut off early. After about a month the horn stopped working entirely. When trying to engage the horn from the steering wheel I hear a click like a micro switch engaging but no sound. My horn will not sound whether I am parked and stationary or while driving on the freeway or city streets, all I hear it the sound of a micro switch click. I am currently at the Ford dealership and the little metal connectors for the horn are corroded and after cleaning them off the horn works fine again. Due to the location of the horn I have to pay quite a bit for this and discovered it is a known and common problem.
A D V E R T I S E M E N T S
- Phoenix, AZ, USA