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CarComplaints.com Notes: Ford changed a lot of things for its 3rd generation, just none of them were a good idea.

The transmission tends to hesitate and jerk when accelerating. The new electronically-driven power steering can fail suddenly and without warning. Even Ford's SYNC can be a headache. Actually, scratch that last one — it's always been a headache.

10.0

really awful
Crashes / Fires:
3 / 4
Injuries / Deaths:
2 / 0
Average Mileage:
40,942 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Ford Focus electrical problems

electrical problem

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2013 Ford Focus Owner Comments (Page 5 of 13)

« Read the previous 20 complaints

problem #179

Mar 162018

Focus

  • 65,000 miles

A D V E R T I S E M E N T S

Transmission has never worked correctly, brought into Ford to have recall of part of transmission repaired. Never shifted correctly into next gear, sometimes jerked and sputtered and makes grinding noise and was told that it was because engine was 4 cylinder. Early in 2018, electrical system shut down. Dash lights of defrost, door lock no longer worked. Trunk stopped opening, radio stopped working and all that was heard was loud static sporadically with or without radio being on, and dome lights no longer worked either. Brought into Ford dealer and was told car needed new clutch (due to transmission never working correctly) and was no longer covered under warranty. Was told the electrical system failures were due to battery, which was replaced outside of dealer with no fix to problems at all. Was told need to replace radio which was no longer any good, car less than 5 years old at this time and that the trunk latch needed to be replaced. Was told none of the issues on the car were covered under warranty. Also received information in 2016 for class action law suit regarding my vehicle due to transmission issues.

- Maplewood, MN, USA

problem #178

Mar 062019

Focus

  • 40,000 miles
Instrument panel went out, unable to tell how fast your going or if lights are on, or blinkers. Unable to determine mileage of vehicle

- Universal City, TX, USA

problem #177

Feb 262019

Focus

  • miles
2013 Ford Focus SE. The dealership will not perform the recall.--my vehicle is subject to multiple items, according to the VIN report. I don't know what to do...

- Melbourne, FL, USA

problem #176

Dec 312018

Focus

  • 35,000 miles

A D V E R T I S E M E N T S

Car is driven in moderate raining conditions in va. Suddenly while maneuvering in a walmart parking lot a fault 'engine faul service car now' showed up on the dashboard screen. Didn't feel anything different at first and continued driving back home. About 2 miles later in the middle of route 28 the car lost acceleration and completely stalled in the middle of the highway. Was able to maneuver it on the shoulder before car completely stopped. Restarted engine but same error showed up and car only moved a meter before stalling again. Had it towed to Ford chantilly va. Dealer called a few days later and stated it's a 800usd repair on a electrical harness issue. It is the same electrical harness recall that Ford released but only for the Ford Focus St models and not SE. This is the 2nd time this year that I've brought the car back to the dealer for major performance issues. The first one is covered by the transmission PCM recall. For a 2013 model that is barely being used (car has only 35K mileage) this is unaccepatable. Btw car also has an issue on the driver side power window (doesn't go down) but I have not requested them to fix them yet.

- Herndon, VA, USA

problem #175

Dec 282018

Focus

  • miles
Well have had nothing but problems with this car, but here is the latest. I was driving and the car started making noises and then it sputted like going to die out, and get really rough driving. I parked the car got to work, and when leaving it would not start. Battery is new, so not that. After about 4 tries it started up, this was wed. Then Friday, and on way home the engine light came on, as well as had issue starting. I just received this letter today, how odd and confirmed that there is a problem and not my imagination. I have grandchildren that I pick up from school and day care, and will not subject them to this unsafe car. Also, last week the gas gauge just went to 50 and it binged to let me know, I drove to the gas station nearby, and I rolled in.. now see that gauge is also or could be wrong..I am bringing it in and hoping you put me in a rental until this is fixed!~

- Coral Springs, FL, USA

problem #174

Dec 012018

Focus

  • miles
The vehicle sound system, radio, is making a loud popping noise, even when the radio is off and the radio is not working. My mother, owner of the vehicle is 79. This loud popping noise, is startling, which causes her to panic, which in my opinion is a safety factor. I've read on the internet that this is happening to many Ford models including hers. The Ford dealer states it is $105 just for them to trouble shoot. I've read also on the internet that dealers fix one component of the sound system, which works for a little while, then the issue returns, only to replace another component and on and on. My 79 year old mother does not have that kind of money, and will be sucked dry, if this happens to her. So our delima is to not do anything because of money, and take the chance on her having an accident cause of the startleing effect, which turns into panic, and possible an accident. We feel this is a safety issue. And would appreciate a resolution. Once again the popping noise comes from the radio system, the radio does not work and the sound happens when the radio is on or off. This issue has been going on for almost a month.

- San Antonio, TX, USA

problem #173

Dec 202018

Focus

  • 63,000 miles

A D V E R T I S E M E N T S

My truck pops open after have been driving several miles usually 7 or 8..while I am driving...sometimes in town, other times when going 55 mph..this has been happening for past 6 mo, almost everytime I drive

- Delhi, IA, USA

problem #172

Dec 032018

Focus

  • 75,000 miles
Car was not idling correctly would hesitate or running efficiently. Fist dealer diagnosed that the vehicle needed a new PCM. After $1300 and a new PCM, 6 months go by, same problem came up. 2nd dealer diagnosed a P2626 to be a chaffed wire in a wire harness. $700 repair to replace two wires. There is a similar recall for Ford Focus St 14S17 that deals with a chaffed wire in wire harness.

- West Chester, PA, USA

problem #171

Dec 032018

Focus

  • 40,000 miles
While in motion, radio / navigation system notifies of error in "911 assist" system at which point all audio queues from system go in active, including navigation prompts, radio, phone (if connected) etc... this randomly may occur and typically will not resolve itself till after a shut down period of a number od hours.

- Rio Rancho, NM, USA

problem #170

Jul 012018

Focus

  • 80,000 miles
The radio/entertainment system of car has stopped functioning. Approx. 4 months ago, radio/entertainment system would intermittently shut down while driving. Prior to the shutdown, a very loud cracking noise would was heard through speakers. Only after turning the vehicle off and on would the service return. The stoppage would occur daily while driving, approx. 2-3 times a day. I changed the battery 4 weeks ago and once that happened, the frequency of stoppages increased and the noise through the speakers became louder. Two weeks ago, after a very loud screech, the radio/entertainment system ceased functioning. When turning on the car ignition, the entertainment system screen will only display the time and date. No use of radio, cd player, usb port and bluetooth.

- Niskayuna, NY, USA

problem #169

Sep 042018

Focus

  • 67,000 miles

A D V E R T I S E M E N T S

Was driving to work and my car would not go. The rpms went way high and I could not go over 15 miles per hour in my car. Also my automatic clutch was bad and my stereo also has stopped working.

- Wheeling, IL, USA

problem #168

Oct 302018

Focus

  • 98,878 miles
Initially, once vehicle is started and radio is turned on, crackling sounds are heard across entire dash of car. Radio stops working. Some days radio works, other days long stretches of crackling and then radio stops. Recently, radio does not work at all. When back door is opened, speaker in rear driver door crackles and sound is heard all the way to the front driver door and across dash to the radio. Radio has stopped working altogether. Cannot be turned off (appears to be on even though not working). Events occurred over 2 week period. No difficulty with transmission, operation or dashboard. Last event with crackling occurred as rear driver side door was opened to put items in back seat. Car not running.

- Brillion, WI, USA

problem #167

Oct 012014

Focus

  • 97,000 miles
The contact owns a 2013 Ford Focus equipped with Goodyear viva 3 tires, size: 215/55R16 (na). The contact stated that the vehicle would not accelerate over 30 mph and the change engine oil warning indicator illuminated. The contact also stated that a warning message illuminated, indicating that the vehicle would shut off in five minutes due to overheating. Furthermore, while driving between 50 to 70 mph, the vehicle shook. The vehicle was taken to herb chambers Ford of westborough (310 turnpike rd, westborough, MA 01581, (508) 366-8311) where it was diagnosed that the computer needed to be reset and replaced and that the tires were bald. The vehicle was repaired. The manufacturer was not made aware of the failures. The vehicle failure mileage was 97,000. The tire failure mileage was unknown.

- Spencer, MA, USA

problem #166

Aug 072018

Focus

  • 140,000 miles
Vehicle completely died while driving. Replaced battery vehicle starts but shuts right off on its own. Vehicle also started on its own with keys just in the on position.

- Elk River, MN, USA

problem #165

Aug 112018

Focus

  • 44,904 miles
Within the last 12 months or so, the stereo will emit a loud pop (which is quite alarming whilst driving) and then go out. It is now followed by what can only be described as electrical current running throughout the car and speakers. This last Saturday, while at work, a customer came in and asked who owned the blue Ford Focus because it's making a weird noise. I go outside (keys in my pocket) and sure enough, it sounds like electricity running through the speakers!! the following day, it did this again (keys still in my pocket). I performed a google search for this issue and came upon multiple sites (some dating as far back as 2015) describing this issue and the fact that Ford is unwilling to address this issue. I contacted Ford Motor Company this morning and was told that I would need to take it to my nearest Ford technical service to have a diagnostic performed so they could note what the issue may be, on my dime! to which I questioned the validity of this statement as there are thousands of people complaining about this very issue and find it rather odd that Ford has no knowledge what so ever regarding this issue. My main concern is, what possible damage could it be doing to the cars electronics as well as the alarming pop whilst driving. One of the main safety features of this vehicle was the ability of hands free calling, but that feature is completely rendered useless when this happens.

- Westbrook, ME, USA

problem #164

Aug 022018

Focus

  • 80,000 miles
On Thursday August 2, 2018 around 8:30. The wires in the dash board caught on fire. The card began to fill with smoke. I could smell the burning and I wasn't sure of what was happening. I could hear a spark sound and I could tell that the wires where burning. This was an extremely dangerous situation, the entire car might have caught on fire, if my boyfriend didn't come and contain the fire.

- Opa Locka, FL, USA

problem #163

Feb 012013

Focus

  • miles
The contact owns a 2013 Ford Focus. The contact stated that the engine warning indicator flashed and remained illuminated as the failure progressed. The vehicle jerked and decelerated to a low rate of speed each time the indicator flashed. The dealer (landers Ford, 2082 w poplar ave, collierville, tn 38017, (901) 854-3600) provided a software update to the computer; however, the failure recurred. The contact planned on taking the vehicle to a second dealer (jack schmitt Ford, 1820 vandalia St, collinsville, il 62234, (618) 477-8126) for further diagnostic testing. The manufacturer was notified of the failure numerous times, but offered no assistance. The VIN and failure mileage were not available.

- Edwardsville, IL, USA

problem #162

Jul 072018

Focus

  • 71,461 miles
The first problem was with the transmission, Ford extended the warranty to cover whatever the part was out to 150K miles. The second problem was the radio/sync system quit working. And as of today July 7 a steering assist fault warning is coming up on the dash. I did some research and the problem does not appear to be an isolated incident. The steering assist fault warning comes on when you start the vehicle, we have not seen it happen while in motion.

- Cincinnati, OH, USA

problem #161

Jun 012018

Focus

  • miles
I have a 2013 Ford Focus SE the fuse is ok but the horn does not work. Is this a safety issue. Is this covered under my warrenty?

- So. Hadley, MA, USA

problem #160

May 162018

Focus

  • 79,450 miles
I bought this car brand new in 2013. On 5/16/2018 I was driving down the road during rush hour in the left lane of traffic when all of a sudden the I get a notification that says "engine fault service now". then the engine cuts off in the middle of a busy road. The person behind me almost smashed into me but swerved at the last second and cut a car off in the lane next to me. I tried to turn the car off and then on, but it wouldn't start. It was sooo dangerous to be stuck on the road not able to do anything. I had to call the police to set up flares behind me. I have been reading blogs and I am not the only person this has happened to.

- Laurel, MD, USA

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