The contact owns a 2013 Ford Focus. The contact stated that while driving from a complete stop and depressing the accelerator pedal, the vehicle hesitated while responding and started jerking and shuddering. There were no warning lights illuminated. The vehicle was taken to several dealers where the clutch assembly was replaced; however, the failure persisted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 74,000.

- Warren, MI, USA

The contact owns a 2013 Ford Focus. The contact stated while driving at an undisclosed speed, the transmission was shuddering, and the vehicle stalled without warning. The vehicle was taken to the dealer and diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 75,000. The VIN was not included.

- Arroyo Grande, CA, USA

The contact owns a 2013 Ford Focus. The contact stated that while driving approximately 45 MPH, the vehicle decelerated and stalled. The contact stated that the vehicle failed to shift into gear. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the clutch pedal, transmission, canister purge valve, injectors, and spark plugs needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was approximately 80,000.

- Centreville, VA, USA

The contact owns a 2013 Ford Focus. The contact stated that while driving at an undisclosed speed, the -??Engine Overheated-?? message was displayed. The contact pulled over and turned off the vehicle and waited for the engine to cool down before restarting the vehicle. Additionally, the transmission failed to shift into reverse. The vehicle was taken to the dealer, where it was diagnosed that the clutch had seized and needed to be replaced. The vehicle was not repaired. The contact stated that the clutch was previously replaced in 2019. The manufacturer was made aware of the failure and confirmed that the warranty had expired. The failure mileage was approximately 118,000.

- College Park, MD, USA

The contact owns a 2013 Ford Focus. The contact stated that while driving at various speeds, the vehicle stalled without warning. The transmission warning light then became illuminated. Additionally, the contact stated that while the accelerator pedal was depressed, the vehicle failed to respond as needed. The contact stated that the vehicle failed to restart. The vehicle was towed to the dealer where it was diagnosed that the TCM failed and needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was towed back to the dealer where it was diagnosed that the TCM and catalytic converter needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer where it was diagnosed that the clutch failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 144,247.

- Altadena, CA, USA

The contact owns a 2013 Ford Focus. The contact stated that while her husband was driving at an undisclosed speed, the transmission failure message was displayed. The contact's husband pulled over, and the vehicle was towed to the dealer, where it was diagnosed that the clutch needed to be replaced. The dealer replaced the clutch. The manufacturer was made aware of the failure and informed the contact that there was no Customer Satisfaction Program associated with the VIN. The failure mileage was unknown.

- Lancaster, PA, USA

The contact owns a 2013 Ford Focus. The contact stated while driving 45 MPH, the vehicle accelerated independently and shifted out of gear independently. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the clutch to be updated. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 16,000.

- Kittanning, PA, USA

The contact owns a 2013 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle experienced jerking while accelerating. The vehicle was taken to the dealer where it was diagnosed that the clutch, kit seal, bearing, and fluid needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 113,000.

- Roscoe, IL, USA

The contact owns a 2013 Ford Focus. The contact stated that while he was at a stop sign, the vehicle inadvertently started shuddering significantly. The contact was able to continue to drive the vehicle as he was close to arriving at his residence. The dealer was notified of the failure. The vehicle was taken to the dealer who diagnosed that the automatic clutch transmission needed to be replaced and that the failure was related to an unknown recall. The manufacturer was notified of the failure and advised the contact that they could not assist as the vehicle was out of warranty. The vehicle was not repaired. The approximate failure mileage was 80,000. The VIN was not available.

- Hayden, ID, USA

Ford issued a recall on the TCM/ clutch in 2019. This recall was to fix the shuttering in shifting. My focus was repaired by a Ford dealership in 2019 in accordance to the recall. My focus is shuttering again when accelerating. The car has no warning lamp for this issue. I recently had the car in to a ford dealership for diagnostics and they confirmed that the clutch is in need of replacement again. I have contacted ford directly and they refuse to cover the cost of a new clutch. The shuttering affects proper acceleration which is a safety issue.

- Canal Winchester , OH, USA

The vehicle stutters, shakes, shudders, grinds, and jerks when accelerating from a stand still or accelerating out of a a lower turn. I had the clutch replaced a year ago but that only solved the problem for a few months. Now it's worse than ever and I drive it exactly how the Ford mechanic people described. Crossing 4 lane highways has become a risky endeavor now as I never know if the car will stall or lag or accelerate fast enough to get through. I voiced this safety concern with Ford more than once but they didn't care. The Ford shop has tried to convince me the issue was my own fault because of how I drive it but I've seen many other similar complaints online. They also blamed the problem on a leaky seal within the clutch and ensured the replacement would fix the issue but clearly it hasn't. the whole design is defective but Ford literally doesn't care. Personally, I never carry any passengers because I never know when I'll be stranded or get into an accident because of this transmission/clutch issue. I also get regular oil changes and other basic car maintenance to try to be as safe as possible but I feel it's a time bomb.

- Warsaw, IN, USA

The contact owns a 2013 Ford Focus. While driving 35 mph, the gear inadvertently shifted to another gear without warning. The vehicle jerked and shifted to various rates of speed when the failure occurred. The vehicle was taken to sale Ford (1145 us-258, kinston, nc 28504, (252) 522-3673) where it was diagnosed that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 62,000. Vehicle purchase date should be on or before incident date updated 9/25/18

- Kinston, NC, USA

The contact owns a 2013 Ford Focus. While accelerating from a stop, the vehicle jerked and failed to obtain traction for several seconds. The vehicle was taken to a dealer where it was diagnosed that the clutches needed to be replaced. The vehicle was unable to be repaired due to the parts being on backorder. The manufacturer was notified of the failure. The approximate failure mileage was 64,000.

- Lima, OH, USA

The contact owns a 2013 Ford Focus. While stopping at a yield sign, the vehicle lost acceleration. The contact had to maneuver to the side of the road. There were no warning indicators illuminated. When the contact turned off and restarted the vehicle, it accelerated. The vehicle was driven to the contact's residence. The dealer stated that the clutch plate needed to be replaced. The vehicle was repaired three times for the same failure. The manufacturer was notified. The vehicle was repaired. The VIN was unknown. The approximate failure mileage was 75,000.

- Aurora, IN, USA

The contact owns a 2013 Ford Focus. The contact stated that the vehicle failed to accelerate when the accelerator pedal was depressed. The failure recurred whenever the vehicle was operated. The vehicle was serviced for free per a manufacturer recall with a remedy to replace the clutch assembly. The contact stated that the remedy did not repair the failure. The manufacturer was made aware of the recurring failure. The failure mileage was 32,152.

- Mechanicsville, VA, USA

The contact owns a 2013 Ford Focus. While driving approximately 30 mph, the transmission warning light illuminated and the clutch made a loud noise while shaking forcefully. The failure was diagnosed by the manufacturer and the clutch was replaced; however, the failure recurred. The vehicle was taken to the manufacturer where it was diagnosed that the clutch needed to be replaced again. The failure mileage was 13,000.

- Marlin, TX, USA

The contact owns a 2013 Ford Focus. The contact stated that while at a complete stop and depressing the accelerator pedal, attempting to accelerate, the vehicle would shudder and hesitate to pick up speed. The vehicle was taken to the dealer where it was diagnosed that the clutch of the vehicle had failed and needed to be replaced. The vehicle was repaired, however the failure recurred. The contact stated that the vehicle was taken back to the dealer three separate occasions after the initial repair, to have the software updated; but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was 25,000.

- Bridgeton, NJ, USA

The contact owns a 2013 Ford Focus. The contact stated that the vehicle independently jerked forward without warning when driving. The vehicle was taken to the dealer where it was diagnosed that the clutch on the transmission failed. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 5,000. The VIN was unavailable.

- Woodland Hills, CA, USA

The contact owns a 2013 Ford Focus. The contact stated that while driving at 5 mph, there was an abnormal noise coming from the front end of the vehicle. The failure occurred several times. The vehicle was taken to the dealer, who diagnosed that the clutch needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 8,000. The VIN was not available.

- Kalispell, MT, USA

The contact owns a 2013 Ford Focus. The contact stated that after shifting from reverse into drive, the engine vibrated and caused the entire vehicle to shake violently. The contact mentioned that no warning lights illuminated on the instrument panel and the vehicle resumed its normal operation after the vehicle shifted from first to second gear. The failure occurred on two separate occasions. The manufacturer was contacted and did not offer a remedy. The vehicle was taken to the dealer. The technician diagnosed that the clutch assembly and transmission needed to be replaced.the vehicle was repaired but the failure recurred. The failure mileage was 15,000 and the current mileage was 15,300.

- Elizabeth, PA, USA