The contact owns a 2012 Ford Focus. The contact stated that while driving at approximately 50 mph, a deer jumped in front of the vehicle causing a crash. The air bags did not deploy. A police report was filed and there were no injuries reported. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 68,000.

- Wakeman, OH, USA

The contact owned a 2012 Ford Focus. While driving approximately 45 mph, the contact crashed into another vehicle. The air bags failed to deploy. The contact sustained whiplash and minor bruises that required medical attention. The passenger sustained a concussion and fractured spine that required medical attention. A police report was filed. The vehicle was destroyed. The VIN was not available. The manufacturer was not notified of the failure. The approximate failure mileage was 54,000.

- Shapleigh , ME, USA

I turned onto a two lane street (one lane in each direction). The oncoming traffic was stopped due a red light. An SUV pulled out of a parking lot between two of the cars waiting for the light to turn green and tried to cut across my lane also, but hit my car instead. I drive a Ford Focus, a small car. I was hit on my driver's side front fender and door. The front driver's side fender and mirror were torn completely off of the car. The front driver's side tire was damaged, and something was bent, so that the tire could no longer be set in a straight position. The hood was bent, and the driver's side headlight was hanging from the car. The interior portion of the driver's side foot well caved inward and hit my legs. The driver's door was hit so hard that the door would not open, and I had to untangle my feet, and exit the car from the passenger side. My tiny car was hit by an SUV that had "punched" the gas to try and cross in front of me- but hit my driver's side door instead. There was a great deal of damage done to my car, but my airbag never deployed. I've heard of airbags going off when someone barely hit something with their bumper, yet I got hit directly in my door, at a decent rate of speed by an automobile twice the size of mine, and my airbag did not deploy. Not my front airbag, nor my side impact airbags. I have to believe this is some type of defect.

- Pearland, TX, USA

I was driving a nearly brand new 2012 Ford Focus at approximately 45-50 mph when collided with another car traveling at least equivalent if not higher speed. I saw the other car attempting pulling in front of me after failing to stop at a stop sign and I tried to stop the car by braking, but the car was not able to slow down or stop in time. I T-boned the other car and my car was dragged by the other car and rested on the side of the road. As a result, my car was totaled. On the police report, the police indicated the crash was moderate. The water pump, bumper and other stuff came off the car, but the airbags were never deployed. I sustained head and cervical spinal injuries.

- Westlake Village, CA, USA

Eastbound on us 62 highway in tahlequah, ok when a vehicle ran the red light at the intersection of South park hill road resulting in a collision. Our Focus was impacted on the right front and right rear. Air bags did not deploy (neither front nor side). Estimated speed at time of impact was 40 mph for our Focus, 35 - 50 mph for the other vehicle.

- Westville, OK, USA

I was involved in a multi-car accident where my Focus received rear, side, and front impact. None of the air bags deployed during this accident. The car is not able to be driven. I received a concussion and scrape on the head from hitting the side of the door frame (where the seat belt adjuster is located). This accident occurred on an interstate. I was traveling on the interstate with my cruise set at 68 mph when a car 4 cars ahead of me abruptly stopped in the left lane. The 3 cars in front of me ended up colliding. I slowed to almost a stop and drove onto the shoulder to avoid the car directly in front of me when I was hit from behind. The car that hit me was traveling at aprx 50-60 mph. My Focus was pushed into the grassy median, colliding along the way with 2 of other vehicles involved. Very concerned that none of the air bags deployed.

- Mascoutah, IL, USA

Front end collision at approximately 35 mph. Driver and sole occupant of the vehicle hit head during the incident resulting in a concussion. Driver was transported via ambulance as a precaution. Vehicle was totaled as a result of the collision. Mileage was 39040 at the time of the incident.

- Ann Arbor, MI, USA

Front end collision at 45 miles per hour and driver airbag did not deploy.

- Sterling Heights, MI, USA

Chrome plating is peeling away from steering wheel air bag edges. Edges are sharp and can cut through skin. Could be possible to puncture airbag?

- Lake Elsinore, CA, USA

The chrome trim on my steering wheel has begun to crack and flake off. I did not notice at first and had my finger run along it. The trim is cracked medal and is very sharp. I have not yet cut myself enough to draw blood but have stuck, stabbed, and caught my finger on it embedding a piece of chrome trim in my finger like a sliver. This is a widespread issue documented on multiple Focus forums, and by other 2012+ Ford Focus owners. This seems to only be an issue that is on 2012+ SE sport packages. This is very frustrating, it makes driving the car difficult because in my case it is right above my steering wheel mounted radio buttons and catches my hand easily. Ford is doing nothing about this in my case and actually blaming me for it, but in other cases has both replaced other owners pieces and in some cases like mine done nothing. This is very dangerous as many people in the forums have stated they cut themselves good enough to bleed. One even said his wife now refuses to drive the car. Ford refuses to fix this because it would require them to warranty an airbag since they decided to make the airbag and trim one piece. Because of this myself and others will continue to cut our fingers, hopefully not very seriously. Thank you for reading this.

- Fayetteville, NY, USA

In June 2012, my daughter was driving and her front passenger tire exploded. This was the 3rd set of new tires we had placed on this vehicle (by 30,000 miles - averaging 10,000 miles per set of tires). Then in July 2012, she was driving home and started to skid. She was not able to recover from the skid and hit a tree head-on. The front of her car was destroyed. The tree centered her car and the front end looked like a Volkswagen bug. The air bags did not deploy. We had this vehicle into the dealership 3 times for problems with the front end. Each time they said they could not find anything wrong with it. However, the driver and passengers could feel the car sway when riding it in. The vehicle was totaled by the insurance company ($17,000 check sent to Ford) and we still owe $1700 that we have agreed to pay to Ford to keep from ruining our credit. Thank god she was wearing a seat belt that actually worked - otherwise we would have had to plan our daughters funeral. We purchased this car because it was advertised as being a very safe car with the interior wrapped in air bags. Wrapping the interior with air bags does not help if they do not work. I have been buying Ford automobiles for 30 years but, right now I am wondering how safe my Ford F-150 is. We are now considering hiring an attorney.

- Robbinsville, NC, USA

I was leave an appointment when I came to a stop sign at an intersection. I stopped short of the faded white line on the road but a little past the position in which the stop sign was posted so I assumed I would be good to go from this spot. I then looked both ways did not see any on coming traffic from either direction so I proceeded to cross the intersection. It wasn't until I was have way into the road that I even notice the other driver coming at me and by that time it was to late any neither myself or the other driver were able to avoid the collision. The other drivers car the stuck my in the rear passenger completely destroying it and spinning me out of the road in the direction of a light pole which I was unable to avoid or stop short of due to the fact that I had lost power to the vehicles controls. My final stopping position was a few feet away from the pole after it ripped that section of front bumper apart and I bounced of the front driver side tire. No airbags deployed neither the side nor front.

- Lancaster, CA, USA

New titanium model Focus... air bag light starting coming on while driving the car down the road... this happened on several occasions, until finally the light came on an stayed on. Dealer has had the car for 7 days now and still unable to fix the issue.

- Brandon, MS, USA

Hit deer on major highway coming home from work. Front airbag did not deploy. When taken to body shop, after careful examination, it was determined by the Ford dealer that the airbag sensors were not on the vehicle, dealer cannot explain why airbag did not deploy when there was approximately $10,0000 damage to the front end from said collision. Dealer reports that the wiring harness that controlled the airbag needed to be replaced due to damage from the accident. Minor injuries were sustained from the accident.

- Manheim, PA, USA