CarComplaints.com Notes: You should probably steer clear of the 2012 Focus. Otherwise, you might not be able to steer at all.
The 2012 is the first Focus to offer Electronic Power Assist Steering (EPAS). It's also the first year with massive power steering failure. These things are not mutually exclusive.
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2012 Ford Focus. Consumer writes in regards to fuel vapor system safety recall. The consumer stated the check engine light was illuminated. The dealership charged for a recall repair that should have been free. The dealership informed the consumer the repair was previously completely and was tested to be sure it had not failed, which it had not. The consumer requested to be reimbursed for the diagnostic fee.
The check engine light comes on and the car will shudder. Have had times where the car had trouble pulling through a not so steep driveway. Have driven it on streets and highways (not very long). Sometimes it is on for a few days then the next day the light will turn off and drive alright. Was told the tcm (total control module needs to be replaced). Have had issues with the clutch assembly which I needed to completely replace as it was falling apart.
I received a recall for the canister purge valve. I took it in to a dealership last year and was told it was fixed. Now my check engine light is on and it the dealership tells me it was tested and their was no issue, so they cannot do anything now. My vehicle could stall and not crank back and Ford refuses to fix a faulty part they had a recall on?
- Kings Mountain, NC, USA
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We have a 2012 Focus. From day 1, we have had problems with the battery going dead, within just a day. We have had it in numerous dealerships, with no resolve of the problem. After having had enough, we took it to a specialist who hooked it up to a diagnostic machine. The problem was the stereo system draining the battery. But we felt it wasn't our responsibility to have to pay for a new stereo, so we just had it disconnected. Fixed the problem. But the check engine light never goes off. And now it's making a funny noise in the engine and when you come to a stop and accelerate, it sometimes acts like it wants to cut off. I feel like Ford ought to replace the stereo free. We have had it in on other numerous occasions for other problems too. Had to have a new dash twice!
My vehicle is constantly telling me my "transmission overheating, please pull over safely" when im on the freeway (no traffic). I pull over and it say "wait 5 minutes, " which I do and then it will say "transmission ready". sometimes even before I pull over to allow transmission to cool down it will flash "transmission ready" before I can pull over to let it cool down.
The car doesn't like to shift to any other gears it drives horribly going down hills or backing out of the road I have took the car to the dealership they said it was my clutch is bad and it is 1200 to fix it.
When you depress the accelerator peddle the rpms max out.it will studder for a few second then the rpms will plummet to zero or one.the engine stalls while in motion.while operating the vehicle on a straight flat road.the rpms are all over the engine looses power surges and cuts out.when driving up hill or an incline the engine will loose up to half its power and the car will derastically loose accelerator power.the steering is irratic.it shakes and causes the vehicle to lurch.it is unsafe to operate on public roadways.since recall service I've had to return the car to the recall service provider.the car now has so many problems it sits in my driveway.since October I've paid full coverage insurance for a car the Ford Motor Company and sub sitiary companies of that company refuse to honor their re-calls and services stemming from those recalls.
The contact owns a 2012 Ford Focus. The contact stated that while accelerating from a stop, the vehicle would shuddered and hesitated. The cause of the failure was not determined. The local dealer and manufacturer was not notified of the failure. No further information was available. The VIN was not available. The failure mileage was 20,000.
The vehicle just shuts down on the expressway without warning while in traffic. The transmission has been overheating without any unusual acceleration. If driving over 25 mph the transmission overheats and will not accelerate. The vehicle radio comes on without the key in the ignition. The vehicle engine light and transmission light continues to come on without warning.
The family has taken all three of our Ford vehicles to the same dealership for service since we purchased them and they have not taken recall action. The Focus not only has this recall but the shudder recall, that the dealer advised that it would cost us $1,500 because the recall requires clutch replacement. We received notices for the tcm, shudder/shaft seals, and cpv with no actions taken. The family's record is that our maintenance schedule has been consistent visits with the dealer's assigned return dates and nothing less. The family should not have to pay for a recall for that kind of money. That amount should be doubled and submitted to us as a down payment on a new Ford vehicle. We are not liking what sexton Ford told us though we have been nowhere else for maintenance except them since day one! now, we are being notified of nothing being done iaw what supposed to had been done already.
I was driving at a speed of 65mph and my Ford Focus displayed a yellow wrench and a stop safely now triangle, the car lost power and the steering wheel locked up. I was almost rear ended and fought with the car to coast to the side of the road
When I make a stop and try to move the vehicle, I feel vibrations, lost of power. I did not know that Ford recalled the vehicle to solve the problem. I just called but Ford refuse to fix. The agent to whom I spoke, said that the mileage is above 100 000 miles. The current mileage is 173 000 miles but I have been driving with this problem for long time.
Vehicle purchased August 30, 2012. Two recalls for power shift six speed auto trans, clutch shudder. Taken in both times in accordance with warranty and recall instructions. In both instances vehicle was never fixed based on safety codes and instructions. Contacted Ford motor and dealership. In both instances compliance was refused. Last breakdown, Jan. 2020, regarding recall was denied due to claims that vehicle was not properly warranted. Took vehicle to dealer for recall issue again, and was told vehicle was not warranted for clutch and unsafe to operate. I believe the vehicle was never safe to drive! therefore, not only do I not have the funds to fix the original recall, but I do not have any vehicle or access to a vehicle. Recalls are not ever to be the responsibility of the consumer, especially when vehicle was not properly brought up to codes and standards in the first place. All attempts to negotiate a civil outcome have failed, and now Ford has completely locked me out of all access to any reps. And/or uppers authority supervisors, thus forcing me to file this complaint, which I hope resolves this issue and prevents me from obtaining legal representation. As a side note, if Ford or woltz and wind refuses to make this wrong, right - I will also be moving forward to the atty general as well as Consumer Affairs. I thought it was only fair to both parties (including yourself) to let you know all copies from this and any other decisions and/or correspondence will be copied and forwarded to said entities named. If that doesn't guarantee me a total resolve, I will then contact an attorney and file a civil suit-which on the commonwealth clearly states...I am also eligible to become part of the class action suit against Ford. I have until Feb.20, 2020 and I am involved in that also.
When idling - my Ford Focus will often randomly accelerate, after a few moments it then bottoms out completely, nearly stalling. This also happens when I'm braking instead of decelerating it will accelerate and jerk the car terribly straining the brakes making it harder to stop.
My daughter has a used 2012 Ford Focus that has an outstanding recall for cpv problems. She has had two experiences where the vehicle loses power and she's unable to accelerate no matter how far she presses the gas pedal. Last week, 1/15/2019 the same issue happened on the freeway, while in motion, going approximately 65mph. Very dangerous! especially with fast moving traffic. She managed to get off the freeway and coast into a parking lot. We had the car towed to camelback Ford and we explained the situation and that after some research found there is an open recall on her car for a malfunctioning part/S that can cause the exact problems she's experiencing. They say okay, we'll get on it. Well, they called us today, 1/20/2020, a whole 5 days later, to say that she needs a new battery and other things like a wheel alignment and bearing replaced. No mention of the recall repair being done. When asked they said they couldn't repair because they were unable to replicate the problem or find a code for it. So needless to say, she's been without her car for 5 days and the recall repair wasn't even done, and they come at use for other "repairs". right now we are more concerned for the safety aspect of the car stalling out while in motion. After chatting with a Ford customer service rep., who by the way says repairs should be done whether the issue is detectable or not, we have to take it to a second dealer and hope they make the necessary repairs. We can do a wheel bearings and alignment once the more critical safety repairs are done.
I have had to replace the same part multiple times. The tcm seems like it needs replaced almost every time I get an oil change. Every time my car gets fixed another problem appears. My car will not go in reverse right now, and has a misfire in cylinder 1 which I know the misfires happen often. But there is also a leak in the evap which happened right after my tank was fixed for the deformation of the tank recall. My transmission ticks, and the clutch plate needs replaced. I have an automatic Ford Focus but the car is constantly shuddering. The vehicle has the clutch shudder when I'm at a complete stop and I press the gas pedal. It doesn't matter if it's light or not.
I purchased a 2012 Ford Focus 11/2017 since then have had power train /transmission replaced 2 times larest in Sept. 2019. I am again experiencing the same types of symtoms leading to same. Called service where work was done in Sept. And told wait alittle longer for symtoms to show on the meter. But you can bring in you chose. I am scared to wait and last experience left me in an intersection vehicle wouldnt start and unable to get an ok to tow. Used someone else aaa to tow in. One week without a car no rentals avalilable due to high volume of Ford recalls stated at every Ford dealer in san diego. I could pay out of pocket but rental requirements and no credit card made it ineligible to do so. Ford okd a one day rental. No vehicles available I was told.
A D V E R T I S E M E N T S
- Dayton, OH, USA