The contact owns a 2012 Ford Focus. The contact stated while idling, the vehicle stalled with the check engine warning light illuminated. The vehicle was taken to freestone Ford (1201 us-84, fairfield, tx 75840; (903) 608-9515) where it was diagnosed with a stuck canister purge valve. The contact was informed that the fuel tank, fuel pump, and fuel pressure sensor needed to be replaced. The vehicle was not repaired. The contact stated the failure was like NHTSA campaign number: 19V515000 (fuel system, gasoline). The manufacturer was not notified of the failure. The failure mileage was 114,000.

- Fairfield, TX, USA

Already have an open investigation with you guys already. I just wanted to add on another issue. After getting the car serviced for transmission issues, ot seems like the car rides worse than it did before. It idles really rough. The car shakes violently. It's really a gamble, in my eyes, to drive the car. I rarely feel safe amd try not to take my family anywhere for fear of what might happen. There have been numerous incidents with these issues, the latest afain being on 12/22/20

- Middletown, NY, USA

My 2012 Ford Focus continuously overheats. I've seen that the coolant reservoir regularly needs to be refilled. (now up to 4 times a week). I've had the car looked at numerous times and no one can figure out what is going on. I've replaced the water pump, thermostat, and there seems to ne no leaks anywhere. I'm at my wits end. This is a vehicle that me and my family use regularly when possible. It. this past week, (12/22/2020), the car overheated and steam spewed from under the hood while we were all in the vehicle. This happened while driving home on 125th St in nyc. While we stopped to get pizza, I noticed steam billowing from under the hood. Check it out and saw antifreeze spewing out from the firewall and leaking onto the ground.

- Middletown, NY, USA

I was driving on a busy highway where the speed limit is 70 miles per hour, and the car suddenly slowed down while I was stepping on the gas, until it stopped and then cut off in the middle of I-40, while other cars sped by me swerving out of the way in order to not crash into me from behind. I then took the 2012 Ford Focus SE to my mechanic, and after he investigated the malfunction, he said he observed the gas tank of the car "breathing in and out like a diaphragm or a lung" due to an excessive vacuum, which he thought had also damaged other parts of the fuel system beyond just normal wear and tear, resulting in other fuel related error codes. The mechanic told me to take the Ford Focus to a Ford dealership right away, because a fuel tank moving in and out that way, causes fissure cracks to develop inside of it that could cause a tank to leak gasoline or rupture during a crash, potentially causing an explosion and/or fire. The mechanic also told me he could not imagine that Ford Motor Company wouldn't remove and then replace the fuel tank on my car, because not doing so in his opinion would be extremely dangerous. The dealership that is representing the Ford Motor Company who will ultimately approve the replacement of the fuel tank or not, attempted to and would have given the car back to me in an extremely dangerous condition rather than making the necessary repairs that Ford Motor Company is being forced to fix by the us government.

- Zebulon, NC, USA

I was driving on a busy highway where the speed limit is 70 miles per hour, and the car suddenly slowed down while I was stepping on the gas, until it stopped and then cut off in the middle of I-40, while other cars sped by me swerving out of the way in order to not crash into me from behind. I then took the 2012 Ford Focus SE to my mechanic, and after he investigated the malfunction, he said he observed the gas tank of the car "breathing in and out like a diaphragm or a lung" due to an excessive vacuum, which he thought had also damaged other parts of the fuel system beyond just normal wear and tear. The mechanic told me to take the Ford Focus to a Ford dealership right away, because a fuel tank moving in that way causes fissure cracks to develop inside of it that could cause a tank to leak gasoline or rupture during a crash, potentially causing an explosion. The mechanic also told me he could not imagine that the Ford dealership wouldn't remove and then replace the fuel tank on my car, because not doing so in his opinion would be extremely dangerous. Then I took the car to the Ford dealership located at: 2807 East millbrook road, raleigh, North Carolina, 27604 - phone number: (984)232-7601, and they told me that it looked fine to them, and that the car door hinges were also under recall and they weren't going to replace those either. Then I told the Ford dealership that I'd already taken the car to another mechanic first, and that I thought they were trying to repair as little as possible and do as little repairs as they could get away with; then I asked them to reexam the car again. But if I hadn't already taken that vehicle to a different mechanic first, the Ford dealership would have given it back to me in an extremely dangerous condition rather than making the necessary repairs that Ford is being forced to do by the government.

- Zebulon, NC, USA

I bought this vehicle in 2018 and have had multiple issues with the powershift transmission. In relation to the faulty dps6 powershift dual-clutch automatic transmission, 2012-2016 Focus sedans and hatchbacks were affected. This vehicle has been into the Ford dealership multiple times to fix this issue, with no such luck. I was told that I can expect the transmission to continue with the shuddering, hesitation while downshifting, hesitation while accelerating, stalling, slipping, bucking, jerking. I spoke with the dealership that I purchased it from as well, and they directed me to Ford. Now, the transmission has gone completely out and the car is no longer drivable. I was driving down the road and got the warning that the transmission is overheating and it needs service. I spoke to the Ford dealership, however, in order to have the car looked at to see if it is covered under any warranty or recall, I need to pay the shop fees to get it diagnosed. Not sure where to go from here, and now I do not have a vehicle.

- Saint Peter, MN, USA

The contact owns a 2012 Ford Focus. The contact stated while driving 10 mph, the vehicle shuddered with the check engine warning light illuminated. Additionally, the vehicle failed to start occasionally. The contact shifted into neutral then park and the vehicle started. The contact also stated the vehicle failed to accelerate. The transmission warning light illuminated. The vehicle was towed to lithia Ford Lincoln of fresno (195 E. auto center dr, fresno, ca 93710) and was diagnosed that the transmission control module failed and needed to be replaced. The vehicle was not yet repaired. The contact stated that the vehicle remained at the dealer unrepaired. The manufacturer was made aware of the failure and informed the contact the extended warranty had expired. The failure mileage was approximately 120,000.

- Reedley, CA, USA

When attempting to start the car for work the car stated system malfunction and oil change required then locked up the steering wheel. I thought maybe turn it off and turn it back on again since we got the oil changed 2 weeks ago, still popped up errors like steering assist fail. Before this the car started having some delayed shifts, shaky at lower speeds along with other transmission errors. Not sure if they are related but either way my car is out of commission until able to be towed and serviced.

- Baker, FL, USA

My car is shutting off when I stop the car

- Reading, PA, USA

#01. The panel light are not working in my 2012 Ford Focus hatchback SE - the fuel warning light does not work either way - stationary or in motion, the low fuel warning light does not come on. I need further assistance in troubleshooting for this vehicle. To inspect my vehicle and check why the lights are not coming on. #2 the positive battery cable is very corroded. #3. I'mnotable to properlyopencar front door from outside onpassengerside. I can open the door but exerting a greater force when I pull to open this door than the rest of the doors.

- Miami, FL, USA

In the summer of 2019 my air conditioning stopped being cool. I had to replace the whole air condition as it had a hole in it. Then in July 2020 my transmission just died. It started to slip and immediately stopped. I had to replace the whole thing. When I first bought the car I took it back to the dealer twice complaining about they way it shifted. They told me there was nothing wrong. It's a new kind of transmission they said. I put up with it all the time, thinking I couldn't fix it. Not that I've replaced it at 69K miles, I realized that's not right.

- Utica, NY, USA

Was driving home from work on sr 64 and my at dinged and told me to pull over immediately once safe to do so car at high temperature. Was stranded for hour on the side of road waiting for tow

- Wauchula, FL, USA

2012 Ford Focus loosing engine coolant.when in motion and in park

- Lafayette, LA, USA

2012 Ford Focus known to have transmission problems. Brakes rumble when being pressed. I am concerned about the safety of the transmission. I have seen that Ford has known about this problem. What is Ford doing to correct this problem

- San Diego, CA, USA

The contact owns a 2012 Ford Focus. The contact received notification of NHTSA campaign number: 20V331000 (latches/locks/linkages) however, the part to do the recall repair was not yet available. The contact stated that while driving 65 mph the vehicle stalled. Additionally, while at a stop light, the vehicle jerked with the check engine warning light illuminated. The vehicle was taken to several independent mechanics however, the mechanics were unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The failure mileage was 12,000. VIN tool confirms parts not available.

- Greenacres, FL, USA

The contact owns a 2012 Ford Focus. The contact stated that while driving 45-60 mph, the vehicle stalled with the check engine warning light illuminated. The vehicle restarted. The vehicle was taken to wray Ford (2851 benton rd, bossier city, la 71111, (318) 686-7300) to be diagnosed. The contact was informed that the purge valve needed to be replaced. The vehicle was repaired that however, the failure recurred. The manufacturer was contacted and stated the fuel tank was replaced but no further assistance was provided. The contact stated that there was a discrepancy with repairs. The contact stated the vehicle was repaired under an unknown recall and that the warranty had expired. The failure mileage was 121,000. Consumer stated vehicle dies on the road.

- Shreveport, LA, USA

While driving on the freeway around 6pm and taking an on ramp onto another freeway the Ford Focus stalled mid-drive and would not accelerate anymore or switch to higher gears when the accelerator was pressed. The Ford immediately could not go any faster than first gear and luckily we avoided an accident by pulling to the side of the freeway on ramp into the vegetation since there was no shoulder. There was no noise or indication that something had happened to the vehicle. The engine light came on and the vehicle just stopped driving in the middle of driving at around 50mph. It would not drive backwards when put into reverse and would rev up to extremely high RPM when the driver tried to move forwards or backwards. Towed the car to the mechanic the next day and they ran a diagnostic that came back with 5 error codes including: P0805, P087A, P2831, P2836, and P2861. A pin point test was performed and found that the voltage was at a consistent 5 volts, so they cleared the codes and took the vehicle for a test drive and it was fine again. The vehicle has about 79,000 miles. Attached will be the mechanics form along with what they said are several codes for related recalls that were supposedly already fixed.

- Mesa, AZ, USA

The transmission shutters and shakes very frequently. Vehicle also periodically will almost stall while driving. Overall the vehicle just feels incredibly unsafe and unreliable while operating.

- Fort Gratiot, MI, USA

There was a recall on the fuel system for this car. The recall work has been done, after much problems with fuel consumption and stalling on the road. This problem has caused a side problem, that of the plugging of the catalytic converter. The catalytic converter now needs replaced.

- Pullman, WA, USA

I bought it off the previous owner that told me when I took it for a test ride the car sputtered on take off the previous owner said she had put it in the shop a few times for the same problem and she got the same response every time which was they did it know what the problem was or the cause I bought the car and looked up any recalls and I called a Ford dealership the employee I spoke to told me.yes there was a recall on my car and yes it was covered and for me to take it in the following Monday I take inas said to and was told I missed the recall time frame and and I'd have to pay $2500 to replace the clutch the car was always over heating and I replaced the water pump thermostat pulley & belt tune up and still kept marking hot one day I get to a stop sign and the car stalls and never started again I was on the highway going out of town when the car temp over heated pulled over waited 45 min to cool I turned around took the back roads home so I could drive slow it was night by this time came 2 a 4 way stop and that is when my car turned off and never started

- Porterville, CA, USA