This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My car has had problems with a mystery battery drain for two years. Since March of 2019 it has been stalling at stop lights seems to happen when the RPM needle drops. In the winter of 2018 I had issues twice where I tried accelerating and the mph needle wouldn't move past 20 it did eventually speed up with me not pressing the gas pedal I also had a hard time breaking when this happened.
The contact owns a 2011 Ford Focus. The contact stated that the rear driver side door failed to lock. Years later, the rear passenger side door failed to lock. The contact had to tie down the door to keep it closed. The contact called Liberty Ford parma heights (6600 pearl rd, parma heights, oh 44130, (440) 888-2600) and was informed that there were no recalls for the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified, but did not get back in touch with the contact. The approximate failure mileage was 88,254. Updated 12/03/18
Door ajar light stays on constantly even when the car is not in use. The sensor will go off while driving and unlock all doors, even if the child safety feature is activated. Because of this message the dome(map) light on the inside of the car will randomly turn on and off. This also causes the battery to drain.
I am a widow, I have children to take care of. So for something like the ignition coil to all of a sudden go bad and cost me $850 is rediculous. I was at work and my car would not start. No warning, no nothing. Especially when I have read others online with the same problem. I'm beginning to wonder if Ford is just ignoring this or is it a way for Ford to make more money off of innocent hard working people. I am now in debt because of this and don't know how I'm going to get out. Needless to say my children did not have much of a christmas. I was warned about buying a Ford and I am starting to regret it. I also have had hub assembly probls and now all of a sudden I need a motor mount. I guess this is what I get for not being able to afford a brand new car. So now my daughter and I have to drive around in something terrifying.
Ford Focus 2011, ignition key tumbler failure, can not start car. Tumbler in ignition not working, told I need to replace and reprogram car, can only be done by dealer. Checked on line, this is a common problem, no recall found, why not. I was at the mall xmas shopping, had to have car towed.
- Newark, DE, USA
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The contact owns a 2011 Ford Focus. When the driver was attempting to unlock the doors, the front locks automatically lifted up, but the rear locks remained inside the doors. All four doors were not able to be opened. The driver attempted to lift the rear locks, but the knobs for the door locks were located. The driver was unable to manually lift the knobs due to them being inside the door panel. The driver had to roll down the windows in order to get out of the vehicle. The contact took the vehicle to the dealer (windell Ford) who informed the contact that there was no recall on the vehicle. The dealer diagnosed that all locks failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the fact that the locks could not be manually disengaged was not a safety issue. The approximate failure mileage was 92,046.
The contact owns a 2011 Ford Focus. The contact stated that when the lock button was depressed on the fobik key, the doors locked but when the unlock button was depressed the front and rear passenger side and rear driver side doors failed to unlock. The contact stated that while driving at approximately 5 mph, the front and rear passenger side and the rear drivers side doors lock without warning. In addition, when the vehicle was stopped, the doors failed to unlock. The vehicle was taken to a dealer where it was diagnosed that there was dirt in the locking mechanism. The vehicle was repaired but the failure recurred numerous times. The manufacturer was not made aware of the failure. The failure mileage was approximately 9,000.
The right power window goes up and down severly slow, during this action the window emits an electrical wire burning smell. (both stationary and moving) out side temp was 24 degrees, speed was approx 5mph
The electrical components are not registering correctly. The odometer and the miles to empty do not agree. The ac will cut off then back on. The wiper blades will only work on high but later correct. The miles per gallon are not correct. It will register 34.8 to 22.0 sitting still panel lights went off when I turned headlamps on high later in the day it was alright. These problems have been on going for 2 years. I have had it to Ford motor on 11/8/2013 and 11/4/15.
Right front & rear doors will not always unlock from inside or out. Cannot unlock rear door by pulling up on the door lock as it will not move. Lock issues are difficult to diagnose because it is sporadic. Radio speakers on left side come one & off. Hesitates when accelerating.
Upon entering a school zone and decelerating to 35 mph, while entering into a left curve the power steering locked up preventing the turn into the curve. This resulted in the vehicle running off the road and hitting a road sign causing damage to the passenger mirror and right rear door and quarter panel.
My vehicle has displayed an intermittent but increasing issue with electrical components. It started with a warning on the dash (including the warning chime) about a tire pressure monitor fault, and spread to include many and various warning lights. These include the parking brake light, and the door ajar light. When these lights are displaying, my turn signal indicator will not report on the dash, although I have been able to verify that the signals themselves are working on the outside of the car. Over time, this went from an occasional issue to being almost constant. At times, the tire pressure warning light will come on with constant chiming. I have experienced battery dead / non-start issues, although after jumping the vehicle, it will be fine for days. I have been able to get the dash to work properly by slapping the deck just above the display, although this only works for a short time. I typically only do this now when the constant chiming starts. I have had a mechanic look at it, and will be doing so again today. Last time, they tightened some wiring under the dash, and the issue appeared to go away for about 5 days, then crept back quickly. The initial thought was the alternator, although as mentioned above, the issue stopped after wiring was adjusted, and I suspect smacking the dashboard won't fix an alternator, or provide more power to dash lamps. Thank you. By the way, I am in Canada, your form below doesn't offer that as an option.
The back doors would pop open often, now we have to keep the pass, side door in the back locked because if we use it wont stay closed.and now the pass, side door in the front wont unlock. We had it checked at a Ford dealership and they greased it.one thing that also happened was the paint was peeling when we first got it, they repainted the affected area.
I have a serious electrical problem in my Ford Focus 2011. During the day time the dash lights that are supposed to come on at night when you cut the lights on come on during the day time and won't cut off which causes the battery in my car to go dead. I've already replaced my car battery twice because of this problem. I have to beat on my car for it to cut on and lately that hasn't been working at all. Another problem I'm having is that the car says that the trunk is ajar when it's closed and the rear door is ajar when it's closed, the emergency break is on when it's not. My car cuts off every time I stop. Everything in the dash cuts off and freezes so I won't be able to tell if I need gas or how fast I'm going. Both car keys aren't being recognized by my car. I've repeatedly called the dealership that I got my car from and they keep telling me to come on Saturday and when I get there they say they don't have any mechanics available. I've called triple aaa every other day to jump start my car and sometimes they can't get it started because the dash in my car won't cut on. My dash in my car doesn't cut on when I try to crank up my car my car doesn't start. Everything else comes on in my car but the dash. I went on vacation the day after I bought this car and I had to buy a new battery because of the electrical problem in my car and then it wasn't the battery that was the problem. I went on vacation to Florida and if I didn't get the dash to come on I would've been stuck in Florida. I've had this problem everyday since I bought this car on September 19, 2014.
The contact owns a 2011 Ford Focus. The contact stated that the interior lighting and the parking lights illuminated independently. The driver door ajar indicator illuminated without the door open. In addition, the contact was unable to start the vehicle. The vehicle was taken to an independent mechanic. The technician was unable to diagnose or repair the vehicle. The manufacturer was made aware of the failure. The failure mileage was 50,000. The VIN was not available.
A/C blows hot air and cold air. It has intermittent problem and I called Ford. Ford says my car is out of warranty and NHTSA has not ordered any recall. I told Ford NHTSA is always slow and behind the curve few years. I personally think it is a waste of time contacting NHTSA. Google Ford Focus intermittent A/C problem and lots of Ford Focus has same problem and NHTSA is sleep. I want my A/C fixed. Are you listening NHTSA ?.
At approx. 40,800 mi, doors began to intermittently not unlock, no matter if I used the key, the remote, the inside switches or handles. Took the vehicle to the dealership, they tried to give me paperwork on how to use the remote. At about 41,000 mi multiple doors locked and it was taken back to the dealership, at 41,109 mi they replaced driver's, front passenger, and rear right: Latches, linkages and control rods, partially at my cost. At 44,568 mi dealership replaced left rear actuator/latch, partially at my cost. At about 58,000 mi intermittent problems began again, at 63,638 mi dealership blew out the locks and told me it was because I lived on a gravel road and had to blow it out or bring it back to have them blow it out monthly. Two days later all four doors locked and I couldn't get in, 3 weeks later they unlocked randomly, despite the fact the car hadn't moved (I couldn't get in it). I can open the front doors by pulling really hard if I am inside, one of the backdoors I can pull the latch up with needle nose pliers from inside, the other I can't open once it locks. I have fought the dealership as well as corporate Ford and they won't do anything, they say they are aware of the problem but won't do anything about it. This is a safety issue, I had an infant get locked in the back thank heavens I wasn't in a wreck, we took her out and had to leave her car seat in the back (this is how I figured out the needle nose plier trick). I have 3 kids in the back of my car almost all the time and it scares me if I crash, they may or may not be able to get out. I can never lock my car, because I may not be able to get back in, and now the drivers door doesn't always lock anyways, even when I'm going down the road and it used to auto lock. There are complaints similar to mine for several model years of focuses all over the internet. Make Ford be responsible, do a recall!!!!
The doors are locking it won't unlock with the key I've called a locksmith. I've had to crawl out the window twice safety issue Ford is ordering parts of course my warranty is expiring even the extended one I will have to pay for this safety issue.
I have a 2011 Ford Focus and about a year ago the door locks started randomly sticking. The problem started with the driver door it would not unlock and now it is all the door locks. The problem is so bad I cannot even unlock the door manually. This is now a very unsafe condition so much so I will not put anyone in the back seat because if there is an accident I may not be able to get the passengers out of the car. I cannot depend on the locks at anytime. This week 06/02/2014 all the doors locked up not even the key would unlock the doors and we had to call for a tow service. I have taken the car to the dealer they said it was dust. I told the dealer it was the same problem my company vehicle had and it was a relay, they said not the problem. I took the car to the dealer today and they said they could not help until late July and told me to take the car home. I told the dealer the car is unsafe I got nothing from them, no help. This car is unsafe and someone is going to die before Ford does anything about the problem.
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- Coon Rapids, MN, USA