This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I first began having problems with the turn switch going off then back on. Then at a later date the gas gauge began to reflect varying messages. Air conditioner would stop running then begin again. I took it in to Ford garage but they could find nothing wrong with the electrical components. This was last November 8, 2013. I was told if the problem came up again to bring the car to the garage while the problem was happening. On April 6, 2014 the wiper blades would only operate on high but later that same day they would work in all positions. I called Ford garage and was told to bring the vehicle in while the problem was happening. This is impossible to do since the problems seem to keep correcting themselves.
Suddenly the power windows and power mirrors stopped working. My vehicle is a 2011 Ford Focus SE and I don't believe I should be having these problems.
This is the first report of 3 separate instances. Starting up from waiting at a signal light the system flashed "stop safely now". ( I had just touched the display screen to view the battery power.) proceeding through a left turn and when getting to the curb the system shut down. At that point a complete turn off of the car was attempted which did not happen, with the display still being active. Repeated attempts finally completely shut down the system, which was then restarted normally. The other two instances occurred while backing out of the garage, and rounding a neighborhood turn.
Drivers side rear door lock froze up, would not unlock thru remote, drivers door switch or manually. Could not open door manually from either inside car or outside car, and could not lift door unlock up manually. After about 3 weeks started working again, and now works sporatically.
My door locks on one or multiple doors failed to unlock by any means, repeatedly and intermittently. I did take it to the Ford dealer in twin falls, Idaho and they wouldn't fix anything until I could prove it. I did drive to the dealer when it happened and they verified the problem when they attempted to unlock the doors and failed. I had to crawl out the window to get out. They replaced all of my door locks on warranty. Now I have 58K miles on my car, no warranty and I am having the same safety issue. The dealer said they would not fix the problem. If I were to wreck, or the car caught fire, how would I get my grand kids out of the car" how would I escape? would if my windows which are electrical failed also" I am locked in my car and so are my passengers. What ever parts they replaced under warranty aren't any better than the original ones.
A D V E R T I S E M E N T S
- Williamson, WV, USA