This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Front brake system failed, gave no warning from one moment to next the only thing we heard was metal on metal grinding. Dealership does not want to cover under bumper to bumper warranty. Because the inside pads were worn down to metal and the outter pad had worn down to about half wear the dealer told us it was "negligent abuse".this way it would not be covered under warranty.cruise control failed after one week of purschase took dealer over two months to call. Now keyless entry do not function. Dealer very evasive reguarding information available to us the consumer and now owners about recalls and customer complaints involving Focus.
Everytime consumer put on brakes they would squeak. Took to dealer, and they said it was normal. Consumer took in a second time for the same problem, and they replaced the pads, a few thousand miles later at 3000 miles, there was vibration, took to dealer and rotors were warped. Dealer eplaced rotors.
A D V E R T I S E M E N T S
- Jamaica, NY, USA