This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Noisy brakes- my car has been in the shop 3 times. Twice the rotors and pads have been replaced but still noise brakes. Dealer advised that there is no resolution for this problem and the car was created in europe. So why did you put your name on it and why didn't you disclose the noisy brakes to me at time of purchase? in general I am not satisfied with my car and the dealership is not willing to take it as a trade in for another vehicle.
Brakes needed to be completely replaced at 15K miles due to squeaking problem. Per dealer, brakes were completely worn down and could not be repaired..
Brakes needed to be completely replaced at 15K miles due to squeaking problem. Per dealer, brakes were completely worn down and could not be repaired..
The front disk brakes were worn out to the rotors after only 25,000 miles because they over heat and the pads wearout quickly. The vehicle was driven on expressway 80% of the time. The front wheels become extremely dirty due to quickly wearing out brake pads. When this was brought to the notice of the dealer about 8 months back he said the dirt is due to the wheel design, but the rear wheels do not get dirty since they do not overheat and wear out as quickly. The manufacturer and the dealer say it is normal to wearout front breaks any time after 9,000 miles and refused to pay for repairs. This is abnormal, my brakes always last over 55,000 miles.
- Wixom, MI, USA
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When brakes were applied under normal conditions, brake pedal was normal and brakes did not catch, resulting in extended stopping distance. Dealer has inspected and repaired vehicle; but, brakes grind when applied.
Consumer states that when vehicle was started, and put the vehicle in reverse there was a loud clunking sound and the vehicle refused to move, consumer turned off the vehicle and got out to see if anything was lodged behind the wheels there was nothing there so consumer restarted the vehicle put it in reverse and there was a crunching sound then a sudden surge as the vehicle moved as consumer backed out of driveway and drove away, vehicle seemed sluggish, consumer took vehicle in to be inspected and was advised that since the brake linings in Ford products had been changed to metal particle from asbestos that the linings flaked off dust and the dust collects inside the drums when it is humid, the dust tends to clump and freeze up the drums.
Brakes noise resulting from larger than normal chunk of metal in pad grooving the left front rotor. Transmission- leak at transmission cooler. Suspension noise front- thumping while going over speed bumps, rear squeeking. Window trim- coming off or squeeking when rolled up. Head lamp- dropping black silicon into sealed unit (visible). Engine- stalling, dying while coming to a stop or sitting at stop. No help from dealer service dept. Only argues with me!. (tiresize: P205R70/15)( dot number: Tire size: P205R70/15 )
Front brakes are making a squeaking noise when brakes are applied. Dealership stated that brake pads and rotors were wore out and needed to be replaced. Dealership informed conusmer that rotors were not a covered part, and they would have to have this repaired.
Brakes were squeaking at 10,000 miles. Took vehicle to dealer, but was told it was a normal characteristic. At 22,000 miles, consumer took vehicle to dealer for another problem with alignment. Consumer was told by dealer that brakes were down to metal.
I am not please with this car, me and my wife have brought two other cars from this dealer and this is the first one that has given a lot of grief and sorror, please help me be a continue customer by addressing this problem immediately, and also for future references. Thank you, sign off---sadden. No safety defect mentioned.
Brake pads and rotors failed, worn out at less than 13000 miles. Reported burning smell from brakes at 3700 miles. (dealer refused to place repair under warranty)..replaced both front pads and rotors. At 3700 miles bumping..grinding noise noted had to lower sub frame..upper rack assembly tightened ed bolt to rack and streering shaft.
Ongoing problem with brake system, it causes steering wheel to shimmy or pedal would go closer to floor intermittently, and cause extended stopping distance. Vehicle been in dealer shop on three occasions and problem still occurring. Consumer states the problem is the front disc brakes.
These are the probelems with my car. It is only 8 months old, yet this car has had repeated problems. The first major problem is with the brakes. They continually squeak and I was told by Ford that it was due to a safety issue. The brakes and pads were replaced yet the problem has continued since. I have also made numerous complaints and had the breaks deglazed and serviced many times only to have the problems continue. The next problem is with the ventalation. The engine strongly smells of burning oil/fuel. This problem was checked and fixed three times, but this problem also continues. The smell is so strong inside the car that passengers now refuse to ride in the vehicle. The smell is also very strong from out side the car. The third problem with the vehicle is with the driver's side door. The lock and latch are very tight and are some times imbossible to turn or open without exessive force. The door hinges are also stiff. This is a lot of friction in the hinges making lots of noise and not allowing the door to move smothley. The last problem I am reporting is with the suspension. This problem has been fixed more than 5 times and it is still a very big problem. New parts have been put in and the squeaking and humming is still very loud. There are also loud clanking noises coming from the suspension.
Contacted Ford still no progress look my car is new the but brake squeak so loud it drives me crazy I know my issue is not big of deal compared to other issues, its just not fair that Ford does not give a damm.
Rear drum brakes make squeaking sound when applied. Front disk brakes make metal on metal grinding sound when applied. Dealer did brake inspection and said all Focus cars make this sound and they cannot fix or replace brake linings or disk material until a recall is declared. It is unnerving to drive a new vehicle with potential for brake problems.
This car has giving me nothing but trouble. This is the second one I have owned, the first one Ford bought me out of because it was a lemon, and this one is worse than the first one. The Ford Focus is nothing but a lemon. I will never own another Ford for as long as I live. Ford needs to stand by their product and take this car back. It is obviously not fixable. I have this car in the shop at least every other week, I only have 5,955 miles on this thing. I hate this car!!!!!
A D V E R T I S E M E N T S
- Roseville, CA, USA