This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Every 12000 miles consumer had the brake pads and rotors replaced. Brakes were making noise, and there was extended stopping distance. Contacted dealer.
This car has had 4 recalls so far. In addition to the recalls I have had it in for other problems like the gas light failed to to work, the igntion part after turning car off would act like the key was still in. The biggest complaint I have is the brakes at 9000 miles I had it in to check the brakes and then 8000 miles later my roters went bad. I do not feel safe in this car at all.
Was traveling 50mph heard a loud noise in trunk of vehicle. Sounded like grinding noises. Stopped vehicle and smelled smoke. Engine check and ABS lights came on. Parked vehicle, then, had vehicle towed to dealership. Was informed wheel bearings had blown out. This caused wheels to go bad.
In Jan 2002 Ford wanted to buy car back but said the car is 2 years old so it was only worth half of its value due to the car would have to go to an auction car was in shop 77 days then released and 4 days later parts went up again and car lost steering and brakes and had accident this is a serious matter and someone is going to be killed by this problem Ford knows about this problem but seems they dont care.
After driving vehicle for about an 1/2 hour consumer parked and shut off engine. After about 15 minutes, consumer restarted vehicle when brakes locked up, and vehicle would not move.
Brakes have been serviced by the dealership numberous times. However, while traveling approximately 25 mph consumer applied brakes which temporarily slowed down vehicle to an unknown speed. Then, brake pedal went to the floor, and brake system failed. Vehicle crashed into another vehicle, causing front end damage. Also, driver sustained neck/ head injuries/ cracked ribs, and dislocated shoulder. In addition, both frontal air bags failed to deploy, but speed of impact was unknown. Please provide any additional information / attachments.
At 45mph while going up hill brakes and clutch went to floor, causing driver to lose control. Dealer has inspected vehicle. Please provide additional information.
While driving at 35 mph and attempting to stop brakes and emergency parking brake would not engage to slow vehicle down. Consumer impacted a vehicle in front, and suffered a bloody nose when air bags deployed. Please provide any additional information/attachments.
When brakes were applied under normal conditions, brake pedal was normal and brakes did not catch, resulting in extended stopping distance. Dealer has inspected and repaired vehicle; but, brakes grind when applied.
While traveling at approximately 30 mph consumer attempted to apply brakes for a red light, and consumer had to force brake pedal all the way to floor which slowed vehicle down. But, did not bring it to a complete stop. Light changed, and consumer continued on, and parked car. Dealership has yet to examine vehicle. Please provide any additional information/attachments.
Brake problems: There is alot of noise when applying the brakes. This has been an on going thing since me and my husband purchased the Focus. We have contacted the dealer ship on several occassions to report the problem and to this day nothing has been done to resolve the issue. All they have to say is that its suppose to do that. We now have to totally replace the whole brake system and haven't even had the car for more than a year and a half. Dealership is very unprofessional and unwilling to help at all.
While driving on I275 nth I heard what sounded like the noise a flat tire would make.got off motorway to investigate, could find nothing wrong. Got back on only to find the car starting to pull toward the passenger side. Luckily I was near a rest area, pulled off. Only to find smoke pouring from the rear wheel. It had siezed solid. It was taken to a dealer, who fixed the following, drum&bearing cup, spindle, retainer asy wheel, rotor brake sk, cap rear wheel and the ABS sensor. Refused to check other side as that had already(much early been fixed under a recall) while their they did find the cause for the fuel smell inside the vehicle, in circuit 15rl3(gn.rd) @ C-87 terminal was not seated in connector, fuel consumption has improved from 28mpg to 31mpg. Local dealer and Ford customer service both told me my concerns with the other rear wheel and the engine due to it's consumption of unburned fuel(not to mention mine)were area's they will not check, even if I feel they are potentially dangerous to myself and any passengers I may have.
A D V E R T I S E M E N T S
- Ranchocucamonga, CA, USA