This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The drivers side door is showing that it is open randomly when I am driving down the road. (door is closed and locked) the lights and alarm will come on and makes it unable to see at night when driving. This is a safety issue and needs to be recalled due to unsafe driving conditions. The door sensor is a issue that needs to be fixed.
This car is riddled with electrical problems most importantly the passenger door doesn't read closed so the doors won't lock when you start driving allowing my 3 year old niece to open the door at 20 mph almost giving my wife a heart attack. Then the alarm goes off at all kinds of random times, if this happens while driving it also shuts off and locks the steering wheel disallowing you to get the vehicle off the road luckily I live in a small place where it's not been a cotastrify. Also just recently a crash indication module decided it ha D been in an accident and stranded my wife 75 miles from home. Oddly I have a family friend who traded her Flex in for the same reasons.
1. driver and passenger side door sensor/latch/electrical malfunction. Door is ajar warning does not turn off. Doors cannot lock when driving. Major safety issue for kids in back seats. Alarm goes off anytime randomly. Drains battery and affects electrical system. Faulty back up camera. 2. water pump failure under engine. Covered by 6yr/60K warranty, failed at 62K miles. Replacement cost is an extreme high cost of $2700.
Car battery dying. Said synch line is in, but it's not. Door ajar lights for both driver and passenger side are always on. When come to a stop, beeps and says engine on, shift to park. Can't lock doors. Have to manually lock doors, otherwise the alarm always goes off. So cannot lock the hatch. This is a safety and theft problem. Interior lights stay on for hours at a time. Cannot see when backing out of places at night because the interior light is on. This is going to cause an accident.
My 2013 Ford Flex has door latch sensor issues. When I am driving anywhere (city, highway, interstate) my interior lights will randomly turn on and I get a 'door ajar' notification when the doors are clearly closed. It is alarming and has almost caused accidents. When I researched the problem online, it is an extremely common problem that has caused numerous accident and cost Flex owners thousands upon thousands of dollars, only to have the problem reoccur in 6 months to a year. I recently contacted my Ford dealership and they too are aware of the problem and stated that it is a very common problem in Flex's and I will probably have to replace the latch system every 2-3 years. At $350-500 a latch this is a very dangerous and costly problem to be so common. The solution most suggest is to ground the wire going to the latch, which will totally default the sensor all together and make the vehicle think that the doors are closed at all times, which is also very unsafe.
- Terre Haute, IN, USA
Search CarComplaints.com for these popular complaint phrases...
The rear passenger door closed electrical contact does not show door closed. Dome lights stay on and drain battery. Dealer wants $400 to repair it and when told to cut the wire he laughed. The car was in motion when this happened the first time. It does not shut off.
Driver door sensor failure. Have taken it to the dealer, door is closed and latching, but system doesn't think it is. Unable to lock doors, interior dome lights stay on causing visibility issues at night. Plus annoying dinging alerts in stop and go traffic
The door front driver side door sensor went bad and tells car that door is ajar. This was replaced under warranty last year. Now yesterday the same thing has happened to the front passenger side door sensor. This was quoted to me at $700. This is ridiculous for a bad door sensor that Ford has put bad and faulty sensors on. I feel that I should not be liable for.the Ford dealership in town said, "this is a problem with Ford Flex". this door ajar sensor keeps lights illuminated draining the battery, even though the door is shut. This keeps the lights on when driving, and at night makes it very very hard to see and drive. This will cause an accident due to faulty door sensors.
The contact owns a 2013 Ford Flex. The contact stated that while driving at various speeds, all the vehicle doors failed to lock. The contact also stated that the dome light was constantly illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that passenger side door module failed and needed to be replaced. The vehicle was not repaired. The contact stated that the battery to the vehicle had to be replaced twice due to the failure. The local dealer was not contacted. The manufacturer was notified of the failure, they filed a complaint with the manufacturer. The failure mileage was approximately 55,000. The VIN was invalid.
Door ajar warning - passenger door electrical problem showing the door is open all of the time. Since the car thinks the door is open, the car will not lock while in motion. Putting all passengers in the car in danger. It also keeps the internal lamps on because the car thinks the door is open causing the battery life to decrease at a quicker rate.
Passanger door thinks its ajared. Door is secured its just think its openned. Won't allow me to lock automatically and will set off the alarm. Other than having the indication while driving, most of the problems are when it is parked and locked (if I could). I'm just dealing with the alarm issue now, dome lights always on, and soon to be dead battery.
The sensor for the right rear door being closed is coming on when the door is actually closed. This is also causing the car's door opening sensors to be activated, making the interior lights, head and tail lights, and keyless entry lights to turn on sporadically. Because the door open sensor light is on all of the time, it is impossible to detect when the door is actually open, creating a safety hazard. The company is aware of this defect per bulletin sb-10054930-1306 and has not issued a recall. The defect did not occur on my vehicle until it was well beyond its new vehicle warranty.
Front passenger door ajar sensor not working. Door reports being open when it's not. Interior lights stay on, draining battery, interfering with driving. Happens when 1st getting into car, but also during operation. Happening nearly all the time now.
2013 Ford Flex door ajar switch keeps door locks from locking. When manually locking doors they immediately pop back up. Also the dome light stays lite, making night time driving dangerous. This is a very common problem with this vehicle.
Constant door ajar warning when all doors are closed (or open) drains battery and continually sets off car alarm. Doors no longer lock when car is in motion. Doors cannot be locked once parked or alarm will sound within 10-15 minutes. Issue has drained multiple batteries and stranded owner. Dome lights come on unexpectedly while driving at night - issue occurs on streets and highways. Ford dealer recommends replacing all door latches at >$200 a piece with no guarantee of issue not recurring.
The driver's door latch does not read the door is shut, keeping the doors from being locked while the car is driven. Also makes lights stay on so it kills the battery.
The door ajar warning comes on even when the doors are closed. With this happening the overhead lights stay on an alarm sounds and tells you to shift to park when you stop the doors don't lock because it thinks the doors are open and the alarm goes off whenever the car senses the doors are ajar when shut off and the lights don't turn off all night long because it thinks the doors are open.
Door sensor indicates the door is open when it is closed. At times, the door is prevented from closing when a mechanism drops within the door panel. An item has to be placed in to push the mechanism up to allow the door to close. The door sensor mechanism, when it indicates the door is close although it is open, prevents the car doors from being locked.
A D V E R T I S E M E N T S
- San Angelo, TX, USA