This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Over the last two years my vehicle will display down hill decent, vehicle is not in park, and the wrench light will all display on my screen for no reason. I will pull over and shut the vehicle off and restart the vehicle and all of the messages will go away. Ford hass updatd my software but the messages keep returning. No codes are displayed and the truck runs fine. Ford knows of the issue but they will not fix the issue due to no recall.
We are experiencing issues with the AC / Radio Control Head in our 2019 Ford F250 Super Duty, Crew-Cab Truck. Some of the controls for the AC unit are inoperable specifically the re-circulation control. As a result, the AC system is delivering humid air, and the system is also delivering extremely unpleasant odors into the cab of the vehicle. Some more serious than others including, exhaust fumes, engine compartment oil and gas odors, and sewage odors when stopped at an intersection. This has been going on for over 6 months now and the local dealership including Ford customer Service continue to inform me the part is on back order. After researching this further, it appears Ford is experiencing this problem with their Explorers, and it has become a recall for this model. This has become a serious issue for us as we experience nausea, headaches and our clothing absorbs these odors causing ongoing discomfort. This is my work truck, and I have associates and customers in my vehicle. It has caused me unwanted stress and tension as a result of these issues. I believe this is occurring with other F-Series trucks as it is noticeably clear there are no parts available. I have called several dealerships throughout Arizona and across the country, no one has them available. One dealership had a part in Michigan however, they were holding it for a customer. They advised me their customer is experiencing the same thing we are with our Truck. I believe this should be registered as a recall for this problem considering what I have uncovered during my research. This is a serious problem that will only get worse if not resolved soon.
The contact owns a 2019 Ford F-250. The contact stated that while driving at an undisclosed speed, the taillights failed to operate properly, and the radio stopped working. An unknown warning light illuminated on the instrument panel. The contact also stated that the headlights remained illuminated after the vehicle was turned off, and the doors failed to lock. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline to report the failure. The failure mileage was approximately 3.
a/c blower fan blowing irregular cutting out and returning to blow. eventually stopped and replaced the blower, still not working. took to local mechanic pressed on fuses and relays and blower worked for a day. took to another shop to get second opinion and to repair issue. same thing checked fuses and said vehicle was working as planed. 1 day later same issue no air. returned to same shop to re investigate issue, claimed wiring harness and fuse box under hood to be replaced. (remove dash, remove freon, flush system, refill with freon, run wiring around front of engine compartment, reinstall all the above for 6k) all of this for a melted fuse (#43) and a possible burnt wire. if new harness is same gauged wiring, then what is stop from another burning issue? picked up truck for another opinion to repairing or replacing harness. at this time still no air and worried it may start a fire from burning again.
The contact owns a 2019 Ford F-250. The contact stated while driving at various speeds, the vehicle unintendedly accelerated without warning. The contact turned off the vehicle. The contact stated the vehicle operated normally once restarted. There was no warning light illuminated. The contact stated that the failure recurred on several occasions. The contact stated that the failure occurred while the vehicle was in low gear and in colder temperatures. The vehicle was taken to the dealer however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 35,000.
- Woodland Park, CO, USA
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The vehicle will not start. There will be times that it will start nicely but we are unsure on when the next failed start will be. When turning the key in the ignition it will just light up the dashboard and radio but will not turn over or start. Sometimes we are able to get it to start after a few tries, other times is has taken us an entire day to get it to start. Not very reliable since we purchased this vehicle for pulling a camping trailer and we are afraid that it will leave us stranded. Some research has indicated that maybe the circuit board is bad, but i have seen no recalls or anything specific coming from Ford Company. Last occurrence was Thanksgiving Day when we were visiting family out of town!!
My wife and children we driving when smoke appeared from the engine area, the engine warning lights came on and the engine lost power, the cab filled with smoke from the vents as she got the truck to the side of the road and used one fire extinguisher that we had in the truck others came and helped extinguish with water as well as police and fire dept. A police report is filed as well as a insurance claim and I have asked for a fire investigation, there is a serious problem with this vehicle. Note: This vehicle was just at 5 star ford for recall updates and no issues were noted.
The contact owns a 2019 Ford F-250. The contact stated that while driving at an undisclosed speed, the instrument panel and vehicle lost electrical and motive power and then stalled. The contact-??s husband was able to maneuver the vehicle off the roadway; however, the contact stated that she was trapped in the vehicle due to the loss of power. The vehicle was towed to dealer where it was diagnosed that the vehicle lost power due to the door sensor. The vehicle was repaired. The contact stated that she was concerned for her safety. The manufacturer was notified of the failure and the contact was assisted with warranty coverage. The failure mileage was approximately 48,000. The VIN was unavailable.
The contact owns a 2019 Ford F-250. The contact stated that the rearview camera image failed to display while reversing. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed; however, no issues were found. The contact stated that the failure recurred while reversing. The vehicle was taken to the dealer where it was diagnosed that the rearview camera needed to be replaced. The part was replaced; however, the failure reoccurred mostly while it was raining. The vehicle was taken back to the dealer where it was diagnosed that the tailgate wiring harness had experienced an electrical short. The tailgate wiring harness was replaced; however, the failure persisted. The contact stated that the rearview camera image was significantly distorted. The contact contacted a second dealer, Fred Beans Ford of Washington (359 NJ-31, Washington, NJ 07882) who informed him that there could be moisture inside the wiring harness, and he had to pay for a diagnostic test. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Numbers: 22V644000 (Back Over Prevention) and 22V252000 (Back Over Prevention). The manufacturer was not notified of the failure. The failure mileage was approximately 30,000.
The power open tailgate will randomly open without any initiation from the operator either from the key fob, dash mounted release button or tailgate release handle. This occurred several times including while the vehicle was parked, while backing out of the driveway and while going down a side street at low speeds. During these uninitiated tailgate openings, a clicking noise can be heard from the passenger's side footwell presumably coming from the relay. Damage did occur to the tailgate during one occasion when it opened by itself and struck a wall. This can potentially be a significant safety issue if the tailgate unintentionally opens while driving on the road either by striking a vehicle behind it or causing the payload to fall from the bed of the vehicle.
Tailgate opens when driving, taken it to Ford dealer several times and tailgate still opens on its own when driving. Dealer cannot find issue.Opened again after coming home from dealership I called Ford motor company and they told me that if issue couldn't be duplicated Ford could not help me with this Safety Issue This has been going for at least 1 1/2 yrs
While driving my 2019 Ford F-250 super-duty on the highway at night I was traveling approximately 70 mph when suddenly the touch screen radio display brightness intensified so bright that it appeared as if a headlight was inside the car. When that happened, I found myself temporarily night blinded and I struggled to hold position in my lane. I tried to turn the radio off with no success. I momentarily switched the headlight switch off and on which normally dims the radio display but that didn't help either. I grabbed a towel from inside the cab and laid it over the dash and radio so I could block the light and drive. There was no prior malfunction or indication of impending issue. Since the occurrence, I have learned that Ford has a widely known problem with the sync 3 system along with numerous failed apim modules. Unfortunately they have not issued a recall. This is a serious hazard and I wanted to let other consumers be aware of the danger.
While using my vehicle to plow, the dashboard display suddenly went blank, I could sync my phone, the clock and date now appeared with with different date/time. I contacted customer service and was advised that I have to install an additional battery. At the time of purchase, the plow package option was included in the price. I asked why this cost showed be paid by me, I was told to explore a battery rebate.
Truck's tailgate opens automatically and without warning. Vehicle was in motion but unsure what speed as no indication that tailgate is open. This has happened twice before.
Had tailgate recall done in February 2020. Tailgate continues to open on its own. Dealer can't find the problem. Recent incident 11/9/2020 tailgate opened twice while on road and damaged 5th wheel camper cargo door. Vehicle at dealer 3 days couldn't get tailgate to repeat incident. Advised nothing they can do. Prior to leaving dealer tailgate wouldn't open. Recall fix has not worked. I searched internet and found numerous others who are having same problem.
Unintended tailgate openings ; going down the road at about 60 miles per hour the tailgate came open and lost some cargo. The vehicles behind mine had to change lanes as well as go off the road in order to avoid a collision.this has happened over 11 times. Three times the vehicle was not moving, all other times the vehicle was moving. Ford has tried to to repair the vehicle with no success. This vehicle has been out of service over 70 days since new. The entire wiring harness has been replaced, Ford put in the identical harness with no new improvements. The problem still exists. Ford also claims they don't have any problems with unintended tailgate openings.this a serious safety hazard. The vehicle was on a major highway when this event occured.
While driving & parked air the bag symbol comes on along with cross traffic system fault & blind spot system fault the ac blows hot air, windows, door locks, turn signal, and touch screen all stop working. It's like you are completely locked in the truck.
I was driving 70-75 mph on the highway when my F250 truck started violently shaking (aka the "shake of death" or "death wobble") and was unable to control the truck. I almost crashed. All my belongings in my truck were all over. The vehicle almost flipped. Its a miracle I was able to make it out alive. I took the truck to the dealer and they "fixed" the "damper asy". Ford is not acknowledging that this is a serious ongoing problem with many customers. Doing research I realize how many close calls and injuries people have suffered due to this problem on the same year Ford trucks, there is also a class action lawsuit that's been pending for a while apparently. There should be a recall on all these trucks before tragedy happens!
A D V E R T I S E M E N T S
- Upland, CA, USA