This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
With no notice the truck cut off at a busy intersection and would not restart. Because of the location the police ordered a tow to move it quickly. Later roadside assistance towed it to the dealer who informed me the fuel pump was bad but they required more through work to quote it all. It ended up the whole high pressure fuel system had to be replaced as well as the fuel injectors. Ford claimed it was due to water contamenated fuel however my insurance sent a sample pulled from the truck and found only metals consistent with the material found in the fuel system but no water. My internet research showed recalls for this truck were issued for a missing strap on the fuel pump but not for my VIN which was produced in the Kentucky plant. When I showed the dealership they encouraged me to contact Ford corporate as they could not assist me further. The truck shutting off with no warning is a danger to the driver. I was billed $9,493.49 because they claimed water containation in the fuel which was not present. I had the department of agriculture check the last placed I purchased fuel and it was also fine as was the fuel the insurance company pulled from the truck. Ford owes the consumer a recall and reinbursement for the changes! this happened to be the 2nd fuel system this truck has received. The first was replaced under warranty but I am unable to load the service record details due to file size. I will send them if you will allow it.
While driving about 30 mph on mountain road at cade's cove tn. The engine shut off, no indication before hand. All small icon showed on dash including battery. Just made it to the other side of road pull off area or other wise I would have been in center of road. No power steering. Turner key off and waited about 1 minute. Turned key on and engine started up. Was able to return to our campground. This could have been a very serious safety / accident as this mountain road is very narrow and many turns going back to gatlinburg tn. From cade's cove.
Diesel fuel spraying out continuously while driving - fuel filter housing crack detected. Had to park and then put in shop - dealership confirmed fuel filter housing was cracked. Planet Ford in spring, tx is the dealership.
Cross traffic system failure blind spot system failure air bag display failure turn signal cadence A/C failure intermediary power window failure mirror deployment failure A/C cannot make changes fuel mpg major drop
A D V E R T I S E M E N T S
- Dewitt, VA, USA