This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
a bolt (FoMoCo part# ML3Z19S426A) which secures the rear axle to the wheel hub sheared off. This bolt failure has happened to hundreds (thousands?) of other recent model F-150 owners as detailed in these two message board threads: https://www.f150forum.com/f129/2021-powerboost-rear-rotor-axle-bolt-sheared-515460/ and https://www.f150gen14.com/forum/threads/f150-powerboost-axle-bolt-sheared-off.10392 I don't know if this failure would cause a safety-related failure if ignored. It does seem like a either a poor design, improper manufacturing process, or a bad batch of parts. My local dealer is making repairs as I write this.
Passenger side rear axle retention bolt sheared off. Discovered during routine maintenance / tire rotation. Unknown how safety was at risk -- dealer told me once discovered that the vehicle would be repaired under warranty, and they could do in 24 hours, so no discussion about unsafe to drive as others have reported they were told. No warnings of the sheared bolt having occurred, no noise, no performance change that I could notice. Wear and patina on the bolt would indicate the break was not recent.
I took my 2021 Ford F-150 3.5L Powerboost in for it's 15k mile check up and when the driver side rear tire was removed the Rear Rotor/Axle Bolt Sheared off. Dealer informed me -??unsafe-?? to drive and ordered new axle which is back ordered. - both dealer and ford have said truck is unsafe to drive - this is know problem on 2021 F150 trucks with max tow package with new 3/4 float axles - website with hundreds reporting same problem: https://www.f150forum.com/f129/2021-powerboost-rear-rotor-axle-bolt-sheared-515460/index52/
Rear axle bolts on max tow package 9.75 axle sheared off of both ends. Second one resulting in axle fluid to leak out of the end, requiring entire axle replacement.
I took my 2022 f150 powerboost with max tow package to the dealer because of an audible noise coming from the rear passenger side. Ford discovered the axle bolt broke and is floating. Ford said the vehicle is -??unsafe to drive-?? No warning lights. Just a slight squeal noise. If I hadn-??t read about other people having this issue my wife would be driving this -??unsafe to drive-?? vehicle right now with our baby.
- Jackson, WY, USA
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The contact owns a 2022 Ford F-150. The contact stated that he had placed the vehicle into park, engaged the parking brake, and removed the key from the ignition as he went to unload a trailer attached to the vehicle. While the contact was removing a tractor from a trailer, the vehicle independently rolled forward without warning. As the vehicle continued to roll forward, the vehicle jackknifed to the left which brought the vehicle to a stop. The failure bent both the trailer hitch and the trailer frame. Despite the failure, the vehicle resumed normal operation and the contact was able to drive the vehicle to the dealer for an inspection. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired or diagnosed. The failure mileage was approximately 7,000.
I was driving about 50 mph traveling from Bethel, NC to Canton, NC and was approaching Canton so I was slowing down. The first traffic light was red so I stopped behind another car. When the light turned green I lightly pressed the accelerator and nothing happened, it was like the engine failed to power up. I looked at the instruments and noticed the transmission was stuck in 8th-gear. Suddenly it rolled down to 1st gear and the vehicle literally leaped across the intersection. Fortunately the car in front had moved out normally or the "leap" would have climbed his back. I have read of other Ford trucks with this 10-speed transmission sticking in 8th-gear when stopping. The hesitation starting into the intersection is dangerous and the sudden leap forward is very dangerous.
The contact owns a 2022 Ford F-150. The contact stated that after parking the vehicle and placing the vehicle in park, the vehicle inadvertently moved forward approximately 10 inches. The vehicle was not taken to the dealer or independent mechanic to be diagnosed. The manufacturer was not notified of the failure. The failure mileage was 3,000.
I bought this F150 2 days ago, Vehicle drove fine in the morning to work after work I started the truck and could not get it to go into any gear the lever was stuck in park. My model has the fold flat shifter and I keep the shifter folded all the way down when It is parked. It took approximately 30 minutes of turning the truck on and off, opening the door after each power cycle and folding the shifter up and down before finally it would switch into gear.
The contact owns a 2022 Ford F-150. The contact stated while driving 65 MPH up hill, the vehicle independently accelerated to 90 MPH. The contact was able to stop the vehicle by shifting into neutral and pulling over. The contact turned the vehicle off. The contact waited a few minutes and restarted the vehicle. The contact drove for several miles before the failure recurred and the vehicle independently accelerated to 90 MPH a second time. The contact was then able to drive the vehicle home without further issues. There was no warning light that illuminated. The contact took the vehicle to the dealer however, the vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 2,700. The consumer stated the dealership exchanged the vehicle at no cost.
This vehicle has a Powerboost Engine which is a Hybrid with a High-Voltage Battery Pack. This Battery Pack has a very sophisticated heating and cooling system which is part of the engine cooling system. A part of this cooling system is an Exhaust Heat Exchanger. It is Ford Part Number: ML3Z5A212W. This part is frequently failing causing a loss of coolant. This failure could cause engine failure and/or High Voltage Battery Pack failure.
1. Transmission. Stays in higher gears at stops. When starting out it barely moves in response to gas pedal increase. At about 3,000 RPMs it engages and jerks violently ahead. After this happened several times I noticed the transmission gear light was in a higher gear at stop, like 7th gear. Therefore the motor had to rev up to 7th gear speed before it would move adequately. Has to be hard on the transmission when this happens, also embarrassing and very dangerous should you have to cross a busy roadway quickly. It also downshifts suddenly all the way from a high gear to 1st when slowing for an intersection at about 30 MPH. This produces a severe jerk, like slamming on the brakes and a very loud clunk. These conditions occur randomly but when they do occur, they often happen several times in a row then might not happen for a week. There are 1585 miles on the truck. The dealer has had it for 4 days, verdict nothing wrong! The problem described by me and the listed customers does not throw a code. Why do they need one or have it duplicate the problem when they drive it. That could take forever, meanwhile the poor customer has an unsafe truck with no confidence to use it. I am filing a complaint higher up in Ford and to the official National Highway Traffic Safety site. If this continues I will consider a Lemon Law suit and buy another Chevy.
Truck check engine light came on and started to blink. The truck would shake when trying to accelerate. Pulled over, turned truck off and the light went off. When started back up it was gone. A few days later the truck did the same thing, but the light did not go off. It remained on, when accelerating the truck began to shake. When I took to the dealer, they mentioned they this truck had a check engine light on when they received, they replaced the ignition coils (under warranty) before purchasing. It-??s believed the coils may have gone again. The truck is currently at the dealers getting repaired. For a brand new truck, the coils have already needed to be replaced by dealer.
A D V E R T I S E M E N T S
- Austin, TX, USA