This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I am writing to file a formal complaint regarding the recurring battery faults in my Ford F150 Lightning 2022 vehicle. These faults pose serious concerns about the safety, reliability, and quality of this electric vehicle model. To address your inquiries: Component/System Failure: The high voltage battery system in my Ford F150 Lightning 2022 has repeatedly failed, leading to unexpected breakdowns. The availability for inspection can be arranged upon request. Safety Risks: The recurring battery faults have compromised both my safety and that of others. Stranded on the road due to sudden breakdowns, I have been exposed to potential hazards, such as unsafe locations and traffic risks when attempting to pull over. Confirmation by Dealer/Service Center: The problem has been reproduced and confirmed by a Ford dealer, who identified the recurring battery faults as the cause of the breakdowns. Inspection by Other Parties: The vehicle has not been inspected by the manufacturer, police, insurance representatives, or other third parties. Warning Signs: No Warning messages were displayed before the problem, only after the issue (Powertrain Malfunction). Dates/Mileage: 1st: 12/12/22 at 13465 miles. 2nd: 05/25/23 at 21842 miles (still pending repair). I emphasize the severity and frequency of these battery faults, undermining my confidence in the F150 Lightning 2022 and raising concerns about its safety and reliability. I kindly request the NHTSA's intervention to conduct a comprehensive investigation into these recurring battery faults, ensuring consumer safety for all owners of the Ford F150 Lightning 2022. I appreciate your attention to this complaint and your commitment to vehicle safety and consumer protection. I trust that the NHTSA will take appropriate action, holding the manufacturer accountable for resolving these recurring battery faults in the Ford F150 Lightning 2022. Please contact me if you require further information related to this matter. Thank you.
On multiple occasions, the vehicle has exhibited, what I would call, a loss of acceleration. I first noticed this during a right-hand turn from a stop. I took my foot off the brake, initiated the turn and applied the throttle, and the vehicle took 1-2 seconds before it started to accelerate. The vehicle was in "Normal" drive mode. Currently, this issue is occurring during right and left-hand turns, and straight-line acceleration. For example, I was approaching a red light, so I lifted off the accelerator and started to coast. Before I applied the brake, the light turned green, so I went back to the accelerator, but the vehicle did not increase speed for 1-2 seconds. It suddenly lunged forward, and I had to lift off the accelerator so I could decrease my speed. There are occasions when you need to be quick, like merging onto a freeway, and this lack of responsiveness could lead to an accident. The vehicle has been to the dealer for known transmission issues and the dealer performed a reset on the adaptive tables. The issue I am writing about occurred before and after the adaptive table reset. No warning lamps or messages were displayed during the issue.
There is a bolt on the rear axle shaft that hold on the hub. The one on my right rear axle sheared off. I have discovered by online research that this has been an issue with the HD Towing a le on this model truck.
I was driving down the road when I noticed a squealing sound coming from the right rear end. Luckily, I made it home to remove the right rear tire and noticed that the axle bolt sheared off inside the axle. I checked a few different forms and this is a common occurrence with the max tow package.
I recently took a trip home to Pennsylvania (I live in Alabama) to visit family. A few days into my trip I noticed a rattle sound coming from my rear passenger side wheel. It was only noticeable at low speeds but it sounded like the wheel hub may have been lose or perhaps a stone had made it inside the center hub. I take immaculate care of my vehicle and it is still under the manufacturer new vehicle warranty. Upon further inspection, I removed the wheel hub and noticed that the axle spline bolt had sheered off with the washer and was actually rolling around like a wash machine inside the hub. At high speeds the centrifugal force was enough to keep the bolt against the outer wall of the wheel hub. When slowing down the force was no longer great enough and the bolt would fall down and then tumble around as the speed went down. I was supposed to leave for home at 3am, but now due to this issue, the vehicle is not safe to drive. Ford has not offered a solution other than to let the local dealer look at it (700 miles from home). They have verbally told me they will reimburse a rental car and get my truck shipped home to me after the repair, but none of this has been made in writing. This is a known issue for Ford. There are hundreds of documented cases online and my local selling dealer in Alabama knew of the issue when I called to report it. They have had 4 cases recently of the same issue. Ford MUST issue a recall IMMEDIATELY! This is a major safety issue and could cause the axle to "fall out" of the wheel hub at speed and could cause a major accident and almost certain death if this were to occur at high speeds.
- Meridianville, AL, USA
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The contact owns a 2022 Ford F150. The contact stated that she took her vehicle to the dealer to be serviced and the dealer informed the contact that the passenger-??s side rear axle bolt had detached. The contact related the failure to NHTSA Campaign Number: 23V128000 (Power Train). The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 16,500.
First I heard a rattling sound coming from the back.Tough it was something in the bed. Finally went away 3 days later. To realise I lost the wheel center cap on driver side. 2 weeks later while checking to order a new center cap, I notice the center bolt thats supposed to retain the axle has been broken flat and is completely missing. This can cause the axle to drive itself into the differential housing and eventually lead to no powertrain and/or locking the wheel. This bolt also put the preload on the bearing and therefore be dangerous to loose the wheel if not noticed soon enough and cause bearing to wear prematurely or even split apart. Called the local ford dealer as soon as I noticed and they told me to not use the truck if possible and If I had to to not put any load on the back since they didnt have a replacement truck for now and it could be dangerous. Had to drive 2 other weeks before getting a temporary one since it is the truck I gain my money with, knowing that any moment I could loose my wheel on the highway. They finally had to replace the axle and put new bolt in under warranty. This seems to be a recurring problem from what I see on the internet. Truck had about 15 000 kms when it happened. I am afraid this will happen again on either side since this problem seems to be reoccuring even to truck that had them changed. Please do something about this, ford seems to have no real fix for this and just changes the parts and hope for the best when it happens.
Experienced multiple incidents where the vehicle battery has been either damaged by the vehicle itself or receiving multiple defective OEM batteries. Vehicle has been brought into Ford service centers at least twice for low charge on battery. Each time, the Ford service technicians have identified a "dead cell" in OEM battery. This condition makes the vehicle unsafe to drive. The resulting low charge has resulted in erratic/unpredictable transmission/engine/electronics performance while driving. This includes low power, shifting problems, and start-stall-start "lurching" in various driving conditions. Service centers have never identified the cause of the battery drain (alternator checks ok). They just keep replacing the battery and the problem reoccurs 2-3 months later.
without any prior indicators, truck lost power, could not exceed 2 mph either forward or reverse - battery malfunction - wasn't an emergency I had to go somewhere but if it was I would have been SOL as the vehicle is totally undriveable - dealer has it now for service - only 6 months old and under warranty - reading online F150 forums this is not a unique problem
The contact owns a 2022 Ford F-150. The contact stated while driving approximately 60 MPH, the vehicle downshifted from 10th gear to 3rd gear. The vehicle slid across the roadway. There were no warning lights illuminated. The vehicle was taken to the local dealer and the contact was informed that the vehicle could be driven in low gear; however, the vehicle was not diagnosed or repaired. The contact stated that while driving at an undisclosed speed, the transmission seized in 1st gear. The vehicle was towed to Village Motors, Inc. (784 Wooster Rd, Millersburg, OH 4465) but was not diagnosed or repaired. The manufacturer was contacted and referred him to the local dealer. The failure mileage was approximately 10,703. The contact stated that the dealer was unable to do anything for the vehicle because the issue could not be replicated nor did the dash show any codes. But finally the contact was able to provide proof of the failure to the dealer. Neither the dealer nor the manufacturer have a solution to this issue.
Rear axle bolt sheering off leaving the truck undrivable. Ford states the parts are on back order. Dealership does not have any loaners so I-??m without a car for an unknown length of time.
Any 2021 f150 or newer with the max tow package has faulty rear axle shaft bolts that are installed from the factory. These bolts shear off within the first 10k of driving and ford has yet to issue a recall for this. A sheared off axle shaft bolt can cause a failure in the rear differential or a wheel to fall off potentially causing an accident. There are many reports of this failure all over the internet. Just google "2021 f150 axle shaft bolt sheared off" for more examples like the one I am submitting
Shortly after taking delivery of my brand new F150, I noticed a substantial grinding sound and vibration intermittently presenting at both high and low speeds, with no change when shifting gears or slowing down. No warning lights were activated. All instances appeared to occur during below freezing temperatures. I immediately brought to our local Ford dealer who believes the vehicle is partially engaging the four wheel drive system in error. They have reported this to Ford and advises there is no known diagnoses or solution.
The axle retaining bolts are breaking. Ford is using the same parts to repair, but keeps happening. Being told unsafe to drive while parts are on order.
The right rear axle bolt was found to be broken when the tire was removed for rotation. The bolt appears to have been over torqued at the assembly plant. At the time of the removal of the tire, the bolt head with about 5/8" of threads left and the corresponding washer fell out and hit the floor. This is a new truck built in February of 2022 and I picked up in March of this year. This is the first time this vehicle has been in for service.
The 2022 Ford F-150 trucks are all having rust issues on the drivetrain and suspension parts. The Ford dealer has admitted there is a huge problem. It seems Ford has eliminated a coating on these parts which has allowed rust to develop even before they leave the factory. I took my truck to a local dealer and he refused to fix it under warranty. By checking the online forums you will see this is a huge problem. Rust does not fix itself. Over time it is very possible these parts will fail. I went online with a Ford customer service representative and was told someone would contact me the next day. That has been three weeks, no contact. I first noticed my rust issues a week after I took delivery of the vehicle
1150 miles on 2022 Ford F-150 super cab 5.0 4x4 10 speed auto the transmission went into a shuddering at 48 mph in 9th gear on level road light acceleration happened the next day also same condition. Also t he e truck lurches forward at times when coming to a stop and shifting out of 3rd gear it jumps need to make sure your not close to anything also when parking put truck in park and it jumped forward
A D V E R T I S E M E N T S
- Las Vegas, NV, USA