This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
A/C unit has frozen up on my truck two times causing me to have to bring it to the delearship for repairs. This is a brand new vehicle and it gets extremely hot in Texas and to have the A/C go out and no longer function is a serious health risk to me and my family.
I bought my 2023 F150 August 31 2023 and a few days later with just 600 miles on it the air conditioner quit working. We were traveling and turned it off for a couple hours and when turned back on it worked. Called the salesman and he said there have other incidences. Today 7/01/24 it happened again, and opening the hood I saw that the air conditioning lines were frozen. If this issue with fan not blowing when needing the defroster there could be safety issues driving in freezing precipitation. Dealer could not replicate so said there was no problem. There were no warning lights with regard to this problem.
My truck is brand new. The A/C lines and evaporator coil are freezing up when using the A/C, resulting in no air flow out of the vents in the cabin. I checked forums online and this has been a common problem with my vehicle yet Ford has filed no recall to fix it. Dealership states it-??s a faulty temp sensor in the evaporator. Ford refuses to pay for the fix under the vehicle manufacturer warranty because no warning lights are displayed on your dash.
The 360 camara does not always come on for several minutes after starting up. This prevents me from using the bachup canera and therefore I ciuld run over something or somebody when backing out of my garage or out if a parking spot. I have taken the truck in to to different dealers and all they say is they can't duplicate the problem. I even show them a viseo of it happening to me but say they have to see it to fix it. I see all of the ford SUV's are on recall, so wht aren't the F150's? This is a very dangerous situation that needs to be corrected asap. I swe many owners on tge internet with the same problem. Please help!
- Component: Air conditioning system. - Safety: A/C failure in summer heat conditions over 90 degrees. - This a known Ford issue with thousands of complaints and not resolution. Ford does not want to repair issue. - Ford dealership - Symptoms: AC blower can be heard ramping up but no air is coming through the vents. ** This an on-going issue with Ford that they are failing to rectify. My 2023 Ford F-150 has less than 7k miles and the A/C has already stopped functioning. The compressor and A/C components are freezing up and not allowing air into the cabin. This is a safety issue when temperatures are in the 90's in the south. Ford has not taken responsibility and has failed to correct the problem. There are several blogs and complaint websites with consumers complaining about the same issues. Something must done. I made an appointment and Ford did not want to repair. Please take action and issue a recall.
- Millington, TN, USA
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My truck is 3 days old and the ac and defrost keeps going out when driving down the road. No warnings and no codes. This is a known issue by ford on 2023 models and I demand that something is done!
After an hour or so of driving with the A/C on, it stops cooling and just blows hot air. The only remedy is to drive for 5-10 minutes without A/C and turn it back on. It will cool, but stop cooling after a shorter period of time. Truck had less than 2k miles when this happened and it was the first time using the A/C on a longer trip.
The AC stops blowing and cooling at an adequate speed after driving for a period of time. The safety issue is that while the blower is malfunctioning, it cannot defog/defrost the windshield.
After calling Ford to inquire about my F-150 being included in a Customer Satisfaction Program (CSP), I was told by Ford Customer Service that my F-150 is not included and to submit my request to the NTSB. There is an existing program (22G06) that affects the heated steering wheel in my F-150, but Ford is stating that the VIN of my truck isn't included in the program. My F-150 was also built in 2023 and has the parts necessary to complete this upgrade.
On trips over 100 miles or 45 minutes the A/C will freeze over and the blower motor will go to reduced speed and not blow cold. Checked pressures and they are to spec. Able to recreate issues repeatedly.
After driving on hwy for about 2 hours the air conditioning stops working or works intermittently. Noticed it started working again after stopping for a few minutes for highway construction but a few minutes after getting back on the road stopped working again. Evaporater may be freezing because I can hear the fan running on high but no air is coming out of vents. Not sure if TSB has been issued for this can be a safety issue as well because I cannot defog / defrost windshield or rear windows.
2023 F-150 with only 12k miles, air not blowing on A/C. No cold air blowing at all. Blower can be heard on but no flow. Happening intermittently and of course no defrost or defog when present affecting visibility. Issue described and reported by many drivers. Ford not acknowledging issue since not easy to replicate. Happens randomly.
The screen in the dash consistently does not work. It's goes blank, turns blue, or continuously restarts. This screen contains the backup camera, backup camera for the pro trailer feature, climate controls, and radio. The wireless App projection also does not work. Unable to use rear view camera. Contacted Ford and was told this is "a nightmare" and "there are currently no known fixes". This is a known issue from Ford and causes significant risk to the consumer and other drivers on the road. I've contacted Ford Corporate after my dealership could not help me and I was given the same response, but in more politically correct terms.
We were sitting in a friends driveway with car running but not moving. My daughter opened the rear passenger door and there was a loud noise. It sounded like a gunshot. We finally figured out the sunroof had burst. It had left a huge hole in the sunroof and glass was everywhere. There was no warning for this and i have not driven the vehicle since the incident. (2 weeks ago) Had we been moving and had my wife, 12 year old daughter and her friend in the car this could of put a lot of people in danger.
Randomly the ac line will freeze over and no air flow will come out of the vents although the fans can be heard working. Issues is not a simple thing to be duplicated and have brought it to 3 ford locations and still having the issue. They won-??t attempt to repair anything else that could be the issue like the compressor because of fear of ford giving a bad review to the shop and mechanic. Just this week 2/28 I took the vehicle in while issue was happening and once the line defrosted and air flow came back I was again sent away because they could not replicate. This is a huge problem as I cannot defrost or defog my windshield in cold weather.
So I was driving for an hour & it felt like my AC went out. You could hear the AC blowing but it felt like it was restricted through the air vent. I had it on 7 & it felt like I had it on 1 the air was barely coming out. You could definitely hear the air trying to blow when I raised it up to 7 but no air was getting thru the vents. Felt like it clogged up. Also the temperature of the very little air that was coming through the vent was warm. So I had to lower down the windows just to get fresh air in the cab as my family was complaining it was getting hot. All of this happening at 550 miles
IWE four wheel drive system is engaging while driving the vehicle. Rough shaking in the front end of vehicle and grinding noise while driving. Ford has acknowledged there is a defect but the truck is operating normally and they are trying to fix the issue. Initially I was told it was unsafe to drive, but now that they do not know how to fix the issues they told me to just drive it until it completely breaks down. This is very unsafe. The vehicle is a 2023 F150 with 6,000 miles
2 issues Issue 1 Cluster tripometer randomly resets miles and mpg. Images attached. See this link for more details [XXX] Issue 2 Power train continues to "slip" randomly. The excuse I get is that the computer is still "learning"... 8 months later? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My truck worked fine for six months and then Ford did an update(power up) on December 14, 2023. On December 15, 2023 I took my truck to a dealership to find out why my phone, making and receiving calls, produced a static response. In order to make phone calls, I need to stop my vehicle, turn off the vehicle and open and close the door. Dealership techs had no idea why. Have talked to Ford Motors half a dozen times since then and was told Ford is aware of the problem, most likely caused by the December 14, 2023 update. Six weeks later and each time I have called I'm told that Ford is working on it. My call yesterday left me with the impression that Ford isn't all that interested in resolving the matter. Why isn't there a recall on this problem, since I'm told the static on cell phone calls through the sync 4 system is quite common.Thank you.
A D V E R T I S E M E N T S
- Dripping Springs, TX, USA