The contact owns a 2021 Ford F-150. The contact stated that the front windshield wipers failed to operate properly. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the windshield wiper motors to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 2,000.

- Scranton, PA, USA

The windshield wiper arms are defective as pieces of metal from the splines have come off and I do have them. I asked the dealership to check it when I had the last recall and oil change and evidently they did not even check it. I called Ford customer service today and the customer service rep said that my particular vehicle was not covered under the recall as it did not apply. Evidently they don't understand that there are more vehicles with the problem as mine is very evident. Consumer's vehicle was not part of the recall as they did see and have the parts that have fallen out of the wiper arms. They said that they can replace it under warranty but are not able to get the parts as they are going to the recall vehicles.

- Ellijay, GA, USA

The contact owns a 2021 Ford F-150. The contact stated that while driving approximately 55 MPH in a rainstorm, the front windshield wipers became inoperable, causing a visibility hazard for the driver. The vehicle was taken to the local dealer who diagnosed that the wiper motors were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The contact was informed that the vehicle was not included in the NHTSA Campaign Number: 22V250000 (Visibility). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 17,250.

- Waldron, AR, USA

Passenger wiper arm fell off during rain while driving on highway.

- Copperas Cove, TX, USA

The contact owns a 2021 Ford F-150. The contact stated that while driving at an undisclosed speed in the rain, the front windshield wipers stopped working without warning. The contact restarted the vehicle. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was notified via email but no response was received. The failure mileage was approximately 25,460.

- Fairhope, AL, USA

While driving on the highway, the sunroof spontaneously exploded, sending small pieces of glass everywhere including at the vehicle driving behind us. Fortunately our sunroof screen was closed, otherwise the glass would have shattered into the truck on me and 2 kids as well. The loud -??bang-?? caused us to duck and swerve as it sounded like a gunshot. This occurred on a new truck with only 5,000 miles on it. The dealership currently has the truck and upon replacing the sunroof noticed that no sunroof drains were ever installed on the vehicle. We don-??t know if this is related to causing the sunroof to explode, but the dealership claims it does not have anything to do with the sunroof shattering.

- College Station, TX, USA

The contact owns a 2021 Ford F-150. The contact stated that on three separate occasions, the windshield wipers failed to operate as needed without warning. After the second failure, the contact took the vehicle to an independent mechanic where a fuse was replaced; however, the failure returned despite the repair. The contact stated that only wiper fluid would release while attempting to clean the windshield. The contact then took the vehicle to a dealer where they acknowledged that the wiper failure was a known issue; however, replacement parts were not available. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 41,000.

- Sterling, VA, USA

The front wipers failed to work properly. It is available for inspection, but scheduled to be fixed. We have actual video of it not working properly before it stopped working completely. Our safety was put at risk. We were driving on 94E in Montana when it started raining. The wipers were working and then suddenly stopped. We were doing 64mph and were passed by trucks which splashed more water on the windshield. Once it stopped raining we drove to the nearest Ford dealer - All American Ford - Glendive Montana where a Tech tried to help but was unable to resolve the issue. We had to stop driving for the night and wait for the storm to pass. We had 2 kids in the car and were trailering a 21ft camper. We nearly crashed after the trucks splashed water all over the windshield.

- Greenville, WI, USA

This vehicle was purchased NEW from the dealer with this OPEN SAFETY RECALL. This is a violation of 49 USC 30120(i) Sale and delivery of un-remedied, recalled vehicles. The dealership told us in person on the date of purchase that there were NO open recalls on the vehicle, safety or otherwise. In the event of an accident this defect could pose harm not only to the occupants but innocent bystanders. This NEW vehicle was purchased for its safety and reliability, not to be exposed to risk and neglect. This dealership needs to be investigated for breaking federal regulations and exposing me, my family, as well as others, to unnecessary risk. There were at least two other customers whom the dealership was contacting to inform them of the recall AFTER they purchased their new vehicle. It is my opinion that there are likely many others as well. I have all the sale documentation for my vehicle ready to add to this complaint.

- Cuyahoga Falls, OH, USA

The rear window shattered after closing a door on my 2021 F-15 XLT. It was 68 degrees, 11am and the truck was parked in the shade. There's approximately 3800 miles on the odometer. There was no one in the truck. The window blew out onto the tonneau cover. I have a call into my insurance and have yet to have it inspected by either the insurance or the Ford dealer, as it happened on a Saturday.

- Eden, WI, USA