This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owned a 2020 Ford F-150. The contact stated that his employees had driven the vehicle to a work site. While at the work site, the vehicle caught fire while the engine was off. An employee stated that flames appeared to have come from the vehicle's dashboard. An attempt was made to extinguish the fire with a fire extinguisher; however, the flames quickly engulfed the vehicle. The fire department was called and extinguished the fire. The vehicle was destroyed as result of the fire. One of the contact's employees suffered first and second degree burns to their face. The employee was taken to a hospital where they were treated for their injury. A police report was not filed. The decal from a storage unit was melted, a blinker cover on an RV was destroyed, and several nearby trees were damaged. The vehicle was towed to an independent tow yard where it remained in their possession. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be inspected; the cause of the fire remained unknown. The failure mileage was approximately 65,000.
When I went to do my 5,000 mile oil change at 91,000 miles; my dipstick was completely dry. After some research, I found that there is a TB on this issue, but I have to pay to have it fixed.
The contact owns a 2020 Ford F-150. The contact stated that while driving at various speeds, the vehicle hesitated upon depression of the accelerator pedal. The check engine warning light was illuminated. The contact used a scanner to diagnose the vehicle and retrieved information showed that the catalytic convertor and Oxygen sensors needed to be replaced. The vehicle was taken to a dealer where the parts were replaced. Recently, the check engine warning light returned with an abnormal rattling sound coming from the engine. The vehicle was taken back to the dealer where it remained unrepaired. The manufacturer was notified of the failure and a case was filed. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was approximately 88,000. The VIN was not available.
The contact owned a 2020 Ford F-150. The contact stated while the vehicle was parked, the vehicle burst into flames. The contact stated that the vehicle had been parked for six hours. The fire department arrived on the scene and extinguished the fire. The contact stated that the vehicle burned down to the frame in less than five minutes. The vehicle was towed to a local tow yard. The contact stated that the insurance declared the vehicle total loss. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 61,000.
The contact owns a 2020 Ford F-150. The contact stated that while driving at an undisclosed speed up an incline, there was an abnormal sound coming from the engine compartment. The vehicle lost motive power and jerked while the transmission was shifting gear. The contact stated that the vehicle returned to normal functionality, but the failure became a regular occurrence while driving up an incline. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 40,000.
- Eustis, FL, USA
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The contact owns a 2020 Ford F-150. The contact stated while driving at approximately 50 MPH, the vehicle unintendedly stalled but was able to be restarted after approximately 13 minutes. There were no warning lights illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or local dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.
On or about April 2024, the "check engine" light came on in my 2020 Ford F-150. My vehicle was just becoming due for re-registration. I had the code for the check engine light checked at my parts dealer and double checked at the maintenance facility I was having services done. The check engine code was for the catalytic converter. I had the catalytic converter and O2 sensors replaced at my service provider, the check engine light was extinguished and the codes had been removed, the vehicle emissions no longer reported on the service/inspection station and the vehicle passed the emissions/safety check for re-registration. In less than one month, the check engine light came on again, with the exact same codes that identify the catalytic converter failing. Both the parts dealer and the service provider tell me that it's impossible. Further checking by the service provider with Ford motor Company service center have told my service provider that my vehicle needs to have the onboard computer system erased and re-installed at my cost because only Ford has the program to do it at their service centers exclusively. This problem seems to be appearing with other Ford vehicles of the same year and engine size. I personally stood in line behind another man who was reporting a problem with his vehicle with the check engine light. Jokingly, I made the comment, "It must be a Ford" and he turned around and asked me "How did you know?" His vehicle is a 2020 Ford van that was parked outside next to my truck. It also has a 5.0 liter V8. Currently, I am awaiting an appointment at either Casa Ford or Visa Ford, the earliest opportunity for them to reprogram the onboard computer system.
I have a 2020 ford f150 xl 5.0 coyote engine, this engine is consuming an excessive amount of oil, is burning so much oil that on february 3, oil was change and on june 4 at a ford dealer the engine had only 4 quarts of oil. so, in just 3 months it burned 5 quarts.
I took my truck in because of a check engine light and an occasional strange noise. They ran an EEC test and the code was P0390. My F150 was 5 quarts of oil low, even though it has been changed within a few thousand miles. The dealer's garage said they did a PCM update and added the oil. Discussing this with Ford's Customer Relations Rep they suggested I start a file with you, in case there is ever a recall. There is a bulletin related to my issue; #19-2365
The contact owns a 2020 Ford F-150. The contact stated that while his son was driving approximately 70 MPH, the check engine warning light illuminated. On another occasion while driving at an undisclosed speed, the oil pressure warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with oil pump failure and metal shavings in the engine. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 140,000.
The contact owns a 2020 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and decelerated. The contact stated that oil was released from the transmission cooler and the check engine warning light illuminated. In addition, the contact noticed a knocking sound. The vehicle was taken to an independent mechanic who retrieved DTC: P2703. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 59,100.
The contact owns a 2020 Ford F-150. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed that the engine consumed an excessive amount of oil; however, no repair was recommended. The contact stated that they had to add engine oil to the engine every 1,000 miles. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was opened. The manufacturer advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 50,000.
1. The start/stop function will not restart at some long stop lights. I have to restart the vehicle. 2. The wiper will come on without being turned on. 3. The brake have started to grind like, the brake pads are bad. The brake will grind sometimes when coming to a stop. They have been checked and a recent service also. The brakes do this even during the day. The dealership found the brakes to be working in perfect order. 4. Transmission issues have been resolved to a point. 5. Service department great, however; the can duplicate issues with vehicle.
Since new it has used 3qts of oil every 5000 miles. It has been to two different Ford shops and they say there is nothing wrong with it and refuse to do anything with it. A new engine should not be using oil. I've been a mechanic for over 50 years. No engine that I ever built used oil. This is unacceptable
1. What component or system failed or malfunctioned, and is it available for inspection upon request" Auto StartStop., Yes 2. How was your safety or the safety of others put at risk? My 2020 Ford F150 turned off while driving on freeway and 2nd occasion, I was on a major street with traffic. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? No 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No 5.Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" No warning before truck turned off, after truck turned off: Auto StartStop Shift to P, then Restart Engine
The contact owns a 2020 Ford F-150. The contact stated that the vehicle experienced excessive oil consumption and while operating the vehicle at lower RPM a rattling and pinging sound was coming from the engine compartment. Additionally, the check engine warning light was illuminated. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 75,000.
I've owned this F150 truck since 2020, purchasing it on Memorial Day. However, every year, I've experienced two to three instances where the car suddenly cuts off in the middle of a traffic light, accompanied by a yellow warning sign on the screen. I suspect it has something to do with the Auto Start-Stop technology. The most recent incident (1 month ago) while I was driving toward a traffic light direction that was turning red. I gradually slowed down until I came to a complete stop. When I lifted my foot off the brake pedal, the car simply shut off. This issue has become increasingly concerning, especially since it can occur in unpredictable situations. I'm hoping someone can provide some insight into the cause of this problem and suggest a solution.
The computer system would set off all the alarms and shut down truck. Yes i think it can be inspected. My safety was at risk when truck would shut down traveling down the road at highway speeds and losing power brakes, power steering overall control, and this would happen when raining and wet slushy conditions on the road way. Yes No not to my knowledge. Yes all the alarms would go off and a second later vehicle would shut down. It was always during wet conditions, sometimes alarms would all go off and truck would stay running i would pull over to side of road and alarms would go away i believe after drying out?
The contact owns a 2020 Ford F-150. The contact stated that after changing the oil every 5,000 miles, the vehicle needs two quarts of oil from the ten quarts already added. The contact mentioned that the vehicle was consuming an excessive amount of oil. There was no warning light illuminated. The local dealer was not able to provide a repair. Contatc recived same information from another Ford dealer. The vehicle was not diagnosed but not repaired. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 20,451
As I was crossing the Rockies in July of 2021on I-70, my engine lost power and I was unable to drive it any further. I had it towed to the nearest Ford dealership which was in Silverthorne, Colorado where the engine had to replace at my expense of over $11,000.
A D V E R T I S E M E N T S
- Tulsa, OK, USA