This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Cam shaft error codes came up and I took to the dealership. They said the cam shafts needed to be replaced and engine inspected for damage. I have attached an image of the invoice. I have seen that a lot of F150s are having cam shaft failure, so I think it is a large issue with their design.
The contact owns a 2020 Ford F-150. The contact stated that after changing the oil after 5,000 miles, the vehicle had three quarts of oil remaining out of the eight quarts added. The contact mentioned that the vehicle was consuming an excessive amount of oil. There was no warning light illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 44,681.
Reporting this same incident type again. My truck continues to sporadically shutoff while operating the vehicle. My truck has shutoff while driving twice in the past 2 months. Under normal driving conditions I can be driving and suddenly the engine will shutoff and I lose all power and power steering. The latest episode I was turning right with traffic approaching behind with my kids in the truck as well. The error on the dash is the same every time -??Auto StartStop Manual Restart Required-??. I have to come to a complete stop and put the truck in park to be able to restart. Having to stop on a very busy road to restart is a major safety issue and I believe this truck will end up hurting myself or others. I have had the truck into ford more than once and they claim there is no problem even though I show pictures and video. I contacted ford directly again and they really don-??t seem to care very much, from what I can tell they refuse to acknowledge I have a problem with the truck. Please help me.
Check engine light came on after loud rattle began occurring on acceleration. Took it to dealer who found oil to be 7.9 qts (capacity 8 qt)low since last oil change, less than 5000 miles earlier. Ford has known about this issue on their v8s since 2018 and switched out low oil indicator to conceal problem. Oil loss can cause engine seizure which is dangerous.
The contact owns a 2020 Ford F-150. The contact stated that while the vehicle was being inspected, the contact was informed that the vehicle was consuming an excessive amount of engine oil. The vehicle was taken to the dealer however, the dealer was unable to determine the cause of the failure. The failure persisted. The manufacturer was not made aware of the failure. The approximate failure mileage was 63,085.
- Charlotte, NC, USA
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While driving, the vehicle shut off and displayed a warning on the dash cluster stating that the engine had automatically shut off. It said auto-stop-start was deactivated and that I needed to put the truck in park and then turn the vehicle off and back on to restart. Doing that allowed the vehicle to restart and no malfunction indicators were displayed afterward.
The contact owns a 2020 Ford F-150. The contact stated that while driving approximately 50 MPH, the check engine warning light illuminated. The contact stated the vehicle decelerated with an abnormal rattling sound. The vehicle was taken to the local dealer where it was diagnosed that the cam phaser needed to be replaced. The vehicle was repaired. The manufacturer was notified about the failure. The failure mileage was approximately 70,000.
My check engine light came on. Vehicle would not operate. Checked oil and it was down over 5 quarts of oil but I still had 2,000 miles until oil change was needed. Took to Hiller Ford with excessive oil consumption complaint. New oil dipstick, oil plug, oil change, and reprogrammed PCM. Returned at later date with same issue. Was told to monitor oil levels and sent on my way. Returned to Hiller at a later date with even faster consumption than earlier visits. Was told I had to pay for oil change and come back in 2,000 miles. At 1,000 miles engine sounded rough so I returned to Hiller Ford who agreed the oil was low. They topped off oil abs told me to come back in another 1,000 miles. 500 miles later I checked oil and barely appeared on the dipstick. I returned to Hiller Ford who agreed my truck was consuming oil faster than it should per Ford specs. Hiller kept my vehicle and ran compression test and then scoped my motor to observe damages. Hiller said that I needed a new motor and it falls under warranty and has been approved by Ford. They then followed up with the new motor would not be available for 18 months. I was told that no rental reimbursement allowance and that I'd have to operate my non conformity vehicle for 18 months. Operating this vehicle is unsafe and is prone to cause damage to other components of the vehicle. Engine could over heat causing its to seize or even start on fire. The increased emissions are not only bad for the environment but would decrease fuel efficiency and be very costly having to add a quart of oil every 500 miles.
The contact owns a 2020 Ford F-150. The contact stated that the check engine warning light remained illuminated due to the excessive oil consumption of the vehicle. The contact took the vehicle to the dealer who diagnosed that the PCM module failed and needed to be replaced. Additionally, the dip stick needed to be replaced with a longer dip stick. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 72,000.
while I was driving, all of a sudden I noticed no power was going to the engine, I pushed on the gas pedal and nothing happened. The truck stalled, I quickly pull over to a safe spot, and turn the engine off. Dash had lit up with "Auto Startstop feature needing me to put the truck in park and restart the engine" scary as it lost power while driving which thankfully I was able to pull over to a safe spot.
The contact owns a 2020 Ford F-150.The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact stated that the vehicle was consuming 3-quarts of oil every 5,000 miles. The vehicle was taken to the dealer, who advised the contact to join the class action lawsuit. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 15,000.
The contact owns a 2020 Ford F-150. The contact stated while driving 15-20 MPH and depressing the accelerator pedal, the engine was knocking, and the vehicle hesitated to respond. The contact depressed the accelerator pedal until the vehicle responded. The check engine warning light was illuminated. The contact stated that the failure had been reoccurring while driving. The vehicle was taken to the dealer where it was diagnosed that an unknown software needed to be updated and the failure was related to an unknown Ford Technical Service Bulletin Number. The unknown software update was completed at the contact's expense. The vehicle was repaired. The manufacturer was notified of the failure but did not provide any assistance. The manufacturer referred the contact to the NHTSA hotline. The failure mileage was approximately 79,600.
The contact owns a 2020 Ford F-150. The contact stated while driving approximately 60 MPH, the low oil pressure warning light illuminated, and the vehicle decelerated independently. The contact parked on the side of the road, turned off and restarted the vehicle, and the low oil pressure warning light disappeared; however, the check engine warning light then became illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the dipstick to be replaced, and an oil and filter service performed. The contact was also informed that the powertrain control module (PCM) needed to be updated for proper engine control performance. The vehicle was repaired but continued to experience the failure. The contact took the vehicle back to the dealer, where it was diagnosed with needing an oil pressure sensor to be replaced. The vehicle was repaired but continued to experience the failure. The contact took the vehicle back to the dealer for the third time, where it was diagnosed with needing the instrument cluster to be replaced. The vehicle was repaired but did not fix the failure. The dealer informed the contact that the instrument panel cluster (IPC) solenoid needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 24,100.
The contact owns a 2020 Ford F150. The contact stated while parking he noticed smoke coming from the front to the vehicle, when the contact checked under the vehicle, he noticed that the plastic cover under the engine was detached and had leaves on it where the smoke was coming from due to it being nearby the exhaust pipe. The contact was able to stop the smoke by pouring water onto the leaves. The vehicle was not diagnosed. The contact sent pictures to the dealer however they have yet to communicate. The manufacturer was not contacted. The failure mileage was 34,590.
The contact owns a 2020 Ford F-150. The contact stated that there was abnormal engine noise intermittently detected. While releasing the accelerator pedal, the noise seized. The vehicle was taken to the dealer who was unable to duplicate the failure but provided fuel treatment. The vehicle was not diagnosed or repaired. The vehicle was taken to another local dealer, Boulevard Ford Lincoln, of 18443 Coastal Hwy, Lewes, DE 19958 who was unable to duplicate the noise. The vehicle was not diagnosed or repaired. While pulling a trailer, the abnormal noise persisted. The manufacturer was contacted and referred to the NHTSA Hotline. The approximate failure mileage was 23,000.
I purchased my 2020 f150 5.0 4x4 in July 2022, I noticed the transmission having a slight change in shifting that that car salesman reassured me that it-??s common with this year and model I took his word for it. Since than the truck and the shifting has gotten gradually worse from shifting to drive and into reverse the truck has slammed into gear on 3 occasions, up shift rough as well as down shift. My 2004 f150 has smoother gears and shifted with ease. I-??ve contacted Omeara Ford of Thornton, Co where I purchased the truck from and there saying that they would need to get the truck into do a diagnostic and that their 3 months out. This doesn-??t sit with me well as I-??ve purchased the power train warranty and service contract and now if my truck brakes down I-??m responsible?! I need to feel that my 50k truck is going to last and do what I need to do in order to make a living for myself and my family these 10 speed transmission need to be replaced in all the f150 newer models I am looking into the class action lawsuit
The contact owns a 2020 Ford F-150. The contact stated while driving approximately 40 MPH, there was a rattling sound coming from the engine compartment with the check engine warning light illuminated. After stopping to inspect the vehicle, the contact discovered that the engine oil was extremely low. The cause of the failure was not determined and the vehicle was not yet repaired. The contact indicated that TSB: (19-23650) software update was related to the failure and had been issued. The local dealer and manufacturer were contacted but no assistance was offered. The approximate failure mileage was 60,000.
Vehicle was started after sitting for 24 hrs. Turned off the start/stop function and proceeded. Less than a mile into the trip, I attempted a right hand turn. Slowed, made the turn and went to accelerate. The engine stalled. Dash error notice stated "Auto Start/Stop Shift to P, then Restart Engine." Came to a complete stop and restarted. Thankfully, no one was behind me at the time and I wasn't pulling into a stream of traffic. Took to dealer approximately 10 days later. They checked for DTC's. None were found, could not verify customer concern. Service advisor stated he had other complaints of the same malfunction, however no info or TSB's available to fix the problem.
The contact owns a 2020 Ford F-150. The contact stated while driving 35 MPH and attempting to accelerate, a warning message to pull over and restart the vehicle was displayed. The vehicle independently powered down and was restarted by the contact to keep driving. The contact stated that the failure occurred twice. The contact had not taken the vehicle to the dealer to be diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 23,900.
A D V E R T I S E M E N T S
- Fort Worth, TX, USA