This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
After purchasing my 2019 Ford F150 equipped with a V8 engine I noticed a loud knocking or tapping noise coming from the engine and a large consumption of oil happening. With no visible leaks I was putting about 1.5 to 2 quarts of oil a month in the engine to keep it filled. Loosing that much oil so fast could cause the engine to experience a catastrophic engine failure at any driving speed causing danger to me, my family, or other drivers on the road. Not to mention the environmental impacts caused by the engine burning so much oil so fast in possibly thousand of trucks across the country. I scheduled service with a Ford dealership. I have taken the truck in twice to have it looked at. Dealership has performed several service bulletins on it but it is still making a knocking and tapping noise and using excess amounts of oil. I have been told by ford dealership that they are aware of the problem and unable to determine if, or when, problem will be able to be fixed. This seems unacceptable knowing the truck is still under factory warranty. I have looked for answers online and found this engine in 2018-2021 Ford F-150 trucks is causing the same problem for a HUGE amount of other Ford truck owners as well.
The contact owns a 2019 Ford F-150. The contact stated while driving approximately 65 MPH, the check engine warning light illuminated. The contact stated that the vehicle lost motive power and was driving sluggishly. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the cam phasers needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to Manufacturer Customer Satisfaction Program: 21N03 Engine Cam Phasers (Engine). The failure mileage was approximately 66,000.
The contact owns a 2019 Ford F-150. The contact stated while starting the vehicle, the engine was making abnormally loud rattling sounds. There was no warning light illuminated. The contact stated that the failure had been reoccurring mainly while starting the vehicle. Additionally, the contact stated that the vehicle would shudder while idling. The vehicle was taken to the local dealer, where it was diagnosed that the cam phaser was rattling and needed to be replaced. The vehicle was not repaired. The contact related the failure to Ford Campaign Number: 21N03. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included. The manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 60,000.
The contact owns a 2019 Ford F-150. The contact stated while accelerating from a complete stop to 35 MPH, the vehicle hesitated and jolted while shifting into gear. Additionally, the contact stated that while at a complete stop and depressing the brake pedal, the vehicle revved. There was no warning light illuminated. The contact stated that the failure had been reoccurring. The vehicle was taken to the local dealer, where it was diagnosed that the fuel was contaminated and a gasoline additive was added; however, the failure persisted. The vehicle was taken back to the same dealer. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 80,000. The contact stated that when the transmission issues started, the local dealer informed the contact that they were short staffed and could not provide a loaner vehicle. After taking the vehicle to a second dealer, it was found that the transmission needed to be replaced.
I got the truck with 10,00 miles and currently have 47,000 miles. I have been having oil burning issues since the beginning, but it has gotten worse. When I was adding the oil myself before having the dealership do it I was having to add almost 4 qts per 5-6 thousand miles. I have been taking it to the dealership every 1000 miles for oil consumption test. Typically, my oil burns over 1/2 qt per 1000 miles so the dealership claims. I have also claimed about harsh shifting and clunking noises. Most recently I took it in for the harsh shifting of the transmission and 4 wheel drive while the did the oil test. They reflashed the transmission and topped off the oil. The dealership then forgot to put the oil cap back on (I didn't think I had to check their work) the next day after a short drive there was oil all over my engine, electrical systems, battery, suspension and underbody because of the missing cap. They took the truck back and then claimed only a 1/2 qt was gone. The dealership after a few days tells me it is all cleaned and ready to go. I got the truck with oil all over the place. So they keep the truck yet again, few days later I get the truck back and my truck is shifting worse in some ways now than before the flash. Today I had to take the truck in for an engine light about the catalytic converter failing. While they had the truck there it then gave a bunch of codes of powertrain body control all related to lack of power and powertrain failure. displaying a bunch of red lights including a gear wrench on the instrument cluster. These only appeared after the tech scan the first code. The dealership now has my truck yet again and have said it will be at least a few days.
The contact owns a 2019 Ford F-150. The contact stated that upon starting the vehicle, the engine was making an abnormally loud knocking sound. There was no warning light illuminated. The contact stated that he was able to drive the vehicle; however, the failure persisted. The dealer was notified of the failure. The vehicle was not diagnosed nor repaired. The contact related the failure to Ford Campaign Number: 21N03. The manufacturer was notified of the failure and informed the contact that they could not assist as the vehicle was not included. The failure mileage was approximately 50,000.
On Monday, January 9, 2023 the vehicle shut off while driving in traffic, and was difficult to restart. It seemed like the battery was dead, but it wasn-??t. This incident happened again within about a 15 minute time Period. Safety was obviously put at risk as this happened in a major metropolitan area, Miami, on the road during rush hour. The dealer has had the vehicle for the last two weeks, but was not able to reproduce the problem and cannot find anything wrong. When the vehicle shut off, a warning came up on the dash which said -??auto stop, put the truck in park and restart the engine.-?? But again, it did not want to turn over to restart, and only did so with difficulty.
cam phaser recall performed by dealer prior to 36k miles. at 36k miles, returned to dealer with same rattle noise from engine, dealer said was noise from backpressure at exhaust near turbo. at 40k miles, engine failed in middle of intersection. Advised by dealer the engine is total loss and will need to be replaced, declined to agree that the cam phaser timing chain was the result, stated that the issue was in the lower end of the engine, which is where the oil pump is....that runs off the timing chain. prior to the failure, I experienced slight power loss, complete momentary power loss shifting between gears 2 and 3, slight knocking noise from the engine that mimicked a diesel engine sound, as well as the stated rattle noise.
11-Jan-2023 18:01 CST approximate temperature 47F. Commuting home the vehicle was driven approximately 30 minutes on the highway. Stopped for fast food and it was turned off for less than 10 minutes. Restarted without issue drove out to a stop light to make a left turn. Auto start-stop turned off the engine but failed to restart. Put vehicle in park vehicle would not restart normally, and multiple restart attempts failed. Restarted vehicle with an jump start battery pack. Drove straight to Autozone and battery tested fully charged on printed receipt. Vehicle restarted normally twice in parking lot. Drove home battery tested 12.7 volts with multimeter. I don't suspect that the battery is the issue. The vehicle battery management system should detect a low battery and disable auto start-stop. My preference is not to have to work under the hood in the middle of traffic in the dark.
The contact owns a 2019 Ford F-150. The contact stated while driving 70 MPH, the contact noticed smoking was coming from under the passenger side of the hood without any warning. The contact was able to pull over, and the contact checked under the vehicle where the smoking was coming from, while checking the vehicle, the vehicle burst into flames causing some of the contact's hair and eyebrows to burn but the contact did not seek medical attention. The contact stated that someone tried helping him turn off the fire but was not able to. The fire department extinguished the fire. 98% of the vehicle was burned. The vehicle was not diagnosed. The manufacturer was not contacted. The failure mileage was 77,600.
I own a 2019 Ford Raptor with 62,000 miles. At 27,000 I had warranty cam phasers replaced under warranty. I just had same issue come up again at 62,000 miles and ford dealership mak haik in Jackson Ms is saying it-??s not warranty because I didn-??t bring truck in for an update that I knew nothing about. My extended warranty CNA National has turned my claim down also because they followed my dealerships decision. The cam phasers on f150 eco boost are a bad problem for this truck and it should be a recall and definitely fixed at no cost to customers. I-??m without a ride as of now and I owe 4 more years on this truck. They are expecting me to pay 3,800 to fix it while others that noticed a letter are repaired. This is not right!!!
It present at this moment engine light on and off all time, it had a power train damaged, I bought a new transmission 5 month ago, at this time it has deactivated adaptative Cruise control, automatic emergency brakes, forward collision warning, and it has a power train problem again.
The oil is disappearing, I have no idea where it-??s going, the local dealer says they don-??t know where it-??s going. If it gets sent to the catalytic converter it-??s going to mess it up and pollute. I-??m looking online and i see that a lot of people with the v8 engine are having the same problem.
I purchased a 2019 Ford F-150 from AutoNation Ford in Panama City, Florida in 2020, along with a bumper-to-bumper warranty through The Ford Motor Company, covering the car until 140,000 miles. Over the last 20 months my truck has been back to AutoNation at least 5 times for various mechanical issues. To their credit, each time the Service Department was eventually able to resolve each issue. During this week's 4.5 hour visit to the Service Center I was informed that my engine is faulty (Google "F150 oil consumption problem") and needs to be replaced; it survived less than 80,000 miles. Replacing an engine is a hassle, but I have a warranty and Ford is a trustworthy American company that makes America proud. Unfortunately, I was told that Ford is not allowing any existing customers to get on a list for replacing my particular engine (5.0L V8). Ok, but I have a warranty through Ford. That has to be worth something, because it cost me +$3,000, and Ford sticks by its products and their commitments/promises can be believed and they told me it covers a rental car if there is ever anything that takes more than a day to fix on my truck. Surprise, the warranty apparently only provides a rental car for a maximum of 5 days, and I could be waiting for 12 months or longer. No offer of loaner, a way to expedite the repair, someone to call, any kind of help-??just, -??sorry, we-??ll let you know if Ford starts letting people back on the list, until then, you-??re on your own.-?? The options provided by Ford: 1) Drive with your check engine light on (engine sometimes stalling) and top off the synthetic oil every week or so until the engine inevitably fails 2) Rent a car and pay out of pocket for all but 5 days for a potential +12-month delay for Ford to fix my truck 3) Shine a light on their dishonest business practices in hopes that either a regulatory authority or enough public shame will force Ford to stand by their word and their product. This is disappointing, frustrating, unsafe,
The contact owns a 2019 Ford F-150. The contact stated while staring at the vehicle, he noticed an abnormal noise coming from the engine. The contact stated no warning light was illuminated. The contact was able to continue driving to his destination. The contact received notification Manufacturer Communications: 21B10 in May of 2022. The contact took the vehicle to a local dealer and had the Powertrain Control Module (PCM) updated. The contact stated that several days later, he noticed an abnormal noise coming from the engine. The contact stated no warning light was illuminated. The contact took the vehicle back to the dealer and made an appointment to have the vehicle diagnosed. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 45,000.
A D V E R T I S E M E N T S
- Millington, TN, USA