This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On 8/11/2018 I was involve in a really bad with my new 2018 Ford F150 platinum I was coming home an it was raining all of a sudden the precollision system that alerts me started acting up I then apply brakes that was the worse mistake the trucks did not brake it slam my brakes so hard that made my truck fish tale out of control that threw me towards a concrete wall at speeds 65 miles the worse thing is that not one airbag deployed the only airbag that went off was the rear seat belt some experts had said that my truck should have never acted that way unless there is some kind of malfunction I reach out to Ford but no answer as of now
The truck was hit by another vehicle in the drivers side door. Airbags deployed in all areas of the truck. About 5 minutes after the accident, it was noticed that the drivers side was on fire. The fire department came and put the fire out and stated it was caused by the airbag catching on fire. The truck was sitting where it stopped after the wreck. The wreck occurred when the other driver swerved into its path on a city street.
The contact owned a 2018 Ford F-150. While the contact's vehicle was idling, it was rear ended and pushed into the preceding vehicle. The air bags not deploy. Upon speaking with the driver who struck the contact's vehicle, they noticed white smoke inside the vehicle. A police report was filed. The vehicle was towed to a body shop where it was deemed destroyed. There were no injuries. The dealer and manufacturer were not notified of the failure. The failure mileage was approximately 3,000. The VIN was invalid. *
June 21, 2018 we were driving down hwy 1 bypass in forrest city, ar and were hit on the driver's side, passenger door and gas tank area. The truck took the impact well and we spun 180 degrees to the opposite side of the road. The side and curtain airbags deployed and my two small children in the back seat were unharmed, including the one whose door took most of the impact. My hip was injured from the air bag that deployed from the back of my seat. As I was sitting in the seat immediately following the accident calling 911, the seat began smoking. I tried to exit out of the driver's side door and it was jammed. Smoke continued to get thicker and smelled like an electrical/plastic burning smell. I then had to crawl over the center console and exit through the front passenger door. At that point, thick black smoke was coming from my seat and the left side of the cab began to burn. The actual impact damage to my vehicle would not have totaled it out, but the fire, smoke, and water damage from the fire being put out, did. I have also filed a case with Ford Motor Company, as I believe this was a mechanical/electrical defect in the vehicle. Had we not been able to exit the vehicle, my entire family would have died from this fire, not the impact of the accident. From observations from the police, fire department, wrecker service, and my husband who is a mechanic, they believe that the fire was ignited when the air bags deployed. I did have heated seats, and the vehicle was clearly on when I was hit and the air bags deployed.
On May 27, 2018, I was making a left turn at the intersection of 19th ave SE and 121st St SE in everett, wa when I was struck by a vehicle traveling the opposite direction. There was a collision damage sustained to the right bedside of the vehicle caused by the vehicle due to vehicle impact. In addition, all airbags deployed and a fire started in the passenger seat of the vehicle. Farmers insurance hired a 3rd party investigation company and concluded that the damages are mainly due to manufacturing defects with airbag and electrical system. I'm attaching farmer's denial report including forensic report.
- Issaquah, WA, USA
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Driving home a deer ran into driver side of vehicle causing minor damage and side curtain air bags deployed. Pulled over and vehicle called 911. After inspecting vehicle and witnesses from across the road made sure we were safe, it was determined the vehicle could be driven. This took about 5 to 10 minutes. While attempting to start the vehicle, the passenger went to remove a purse from the back passenger side seat and noticed a fire on the bottom of the post between the front and rear door and where seat belt restraint is located. Immediate evacuation was needed and a second 911 call was placed. The truck went up in complete flames in a matter of minutes and is a complete loss.
The dash over the passenger front air bag is bulging / warping upwards. The dash is also severely warping over both defroster ducts. Yesterday it was taken to the dealer to start the warranty repair procedure. Today the service manager called and told me that Ford Motor Company has a tsb that states that Ford no longer authorizes any repair attempts for this problem on 2015 - 2018 F-150's Ford has known about this problem since 2015 and initially just kept replacing the dash panel and the replacements would fail and they kept replacing them... they never fixed the problem and now they refuse to even work on it. I can supply you with a link to a thread on the F-150 forum where this problem has been discussed from 2015 till now with hundereds of owners posting about having this same problem. Will the air bag even work " will the deformed dash cause the air bag to exit a different direction than designed " this is a serious safety issue that Ford has known about for 4 years. I (and many others in that forum thread) have inspected new unsold F-150 trucks on dealers lots and almost all show this same dash warpage starting. I have put only 300 miles on my new truck and Ford is refusing to honor the warranty by refusing to even work on this issue. I have zero confidence in that air bag functioning as designed when its container / cover is no longer even shaped as designed.
Vehicle pulled out in front of me causing a frontal collision. That impact forced me and my vehicle to collide with another stationary vehicle head on. None of the airbags in my Ford F150 deployed. My speed at time of first collision was 40 mph. Speed at time of second subsequent collision is unknown. This incident happened on a city street. I have a witness dashcam video of the incident if I could upload somehow.
During a head on collision the airbags attempted to deploy though did not, instead the drivers pillar airbag system caught fire, melting through the seatbelt sending flames up the side of the drivers seat, which prevented the fuel disconnect system from engaging as well it did not dial 911 from the connected phone as it should have after the crash.
I had a front collision with a bridge concrete support...I was driving approx 30-35mph at impact. The smell of gun powder was evident after crash. The horn was beeping, the flashers were flashing and the plastic around the top interior steering column was up. The air bag light was on at dash...no bag deployed. $4000 damage to truck...I have a separated rib and nerve issues in my back. This happened on 2-28-2018. The truck had 2900 miles on it.
The contact owns a 2018 Ford F-150. While driving 40 mph, the vehicle drove over black ice and crashed into a telephone pole. The air bags did not deploy. The contact sustained whiplash injuries and a concussion, which required medical attention. A police report was filed. The vehicle was towed to a local dealer (nemer Ford, 323 quaker rd, queensbury, NY 12804), but was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 50.
A D V E R T I S E M E N T S
- Arlington, TX, USA