This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While running defroster, both front and back, cabin filled with acrid smoke. Pulled over onto shoulder of tertiary road to investigate for fire. While parked, I heard an extremely loud "crack" and the rear window had spontaneously shattered.
While driving over a railroad crossing, my truck died. The screen on the dash stated there was an error with the auto start/ stop feature. I had to put my truck in park to restart it while still on the train tracks. I had the auto start/ stop deactivated at the time via the button above the sync 3 screen.
We bought the new truck with 55 miles on the odometer on Saturday, January 12. Today, Monday, January 14, we were standing beside the vehicle when it caught on fire and burned completely. The vehicle was stationary on the side of a highway where we had just loaded a trailer.
- Garland, TX, USA
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The door latches on all (4) doors become inoperable when temps drop below 32 degrees. This has resulted in not being able to enter or exit the vehicle and have doors pop open on their own after being shut. This is a very dangerous problem that could result being stuck inside the vehicle and/or possibly having someone fall out of the vehicle if door were to pop open unexpectedly.
Daughter drove the vehicle home, parked it, and turned off vehicle. While inside the residence, daughter heard dogs outside barking. Daughter went to check on dogs and saw that the vehicle was on fire. The vehicle was parked and engine was not on. The vehicle fully engulfed in flames. The vehicle fire also burned a part of the exterior of the residence. The vehicle is currently still at the residence where it burned. I request that this vehicle be investigated because there was not reason for it to have caught fire. It was not involved in any type of accident.
On 8/11/2018 I was involve in a really bad with my new 2018 Ford F150 platinum I was coming home an it was raining all of a sudden the precollision system that alerts me started acting up I then apply brakes that was the worse mistake the trucks did not brake it slam my brakes so hard that made my truck fish tale out of control that threw me towards a concrete wall at speeds 65 miles the worse thing is that not one airbag deployed the only airbag that went off was the rear seat belt some experts had said that my truck should have never acted that way unless there is some kind of malfunction I reach out to Ford but no answer as of now
The blind spot mirrows have been replaced by a 1/8 inch lite in the mirrow. It is hard to see if the sun / city lites are shinning in your eyes. This is the only means of seeing a vehicle in the "blind spot", this is dangerous, I only have one eye + bad vision, I have had several close calls. The back up alarm only sounds when you are 24 inches or less from an object, if it sounds at all, the first morning I backed into an object, it never gave a sound. I have had alarms since 2004, no problems. Blind spot mirrows for many years. A lot of electrical problems, I have been waiting over two weeks to get this problem fixed. The blind spot mirrows are a big safety problem. Moving & in traffic.
Stationary- bought the truck with a 6600# tow package, class iv hitch, 7 and 4 pin electric trailer plug-in and was expecting to tow a trailer. Truck had no trailer brake or tow mirrors. Any trailer exceeding 3000 lbs gvwr needs trailer brakes and tow mirrors. Had to have them installed. Should have been the manufacturers job to make towing safe for the average driver to make lane changes, make turns or brake safely. 6600 lb tow package is misleading and unsafe to the general public's safety!
I was headed home from work and my truck was stationary stopped at a stop light, and the automatic engine stop was active, with sync networked. A vehicle from behind ran into my 3 week old vehicle. The engine automatic start-stop sync started, and the engine raced to very high rpms. Throwing my head back into the headrest again. I had to press really hard upon the brakes to prevent my vehicle from slamming into the car ahead of me. At that moment my mind thought of the Toyota Camry acceleration problem years ago, and upon the vehicle returning to normal idle rpms, I double checked that my foot was actually on the brake. My foot was actually on the brake.
After I was rear ended my 2018 F150 started smoking and caught fire at the base of the post beside the driver seat where the carpet and plastic side cover come together. This happened within 10 minutes of the crash. I was traveling approximately 10 mph on a 65 mph 4 lane, slowing due to traffic congestion when I was rear ended by a 2007 Chevy pickup travelling at about 60 mph. Hitting my truck hard enough to lift the front end and land on the 4 foot highway barrier in the front, my truck continued and then stuck the truck in front of me with my passenger door causing the rear of the truck to also land on the concrete barrier. I was helped from the truck thru the right side back door by the driver of the truck my vehicle impacted. Officer was on site in about 3 minutes and wanted to move my truck first, he asked if I had anything I needed out of the vehicle. Trooper and I went to get my belongings when we noticed the smoke in the cab. I was not able to get anything from the truck because the fire started and spread quickly. Fire was only on the inside of the vehicle.
Windshield has severe pitting and is getting worse everyday. Any sun glare causes loss of visibility and I have to actually stop the vehicle and hang my head from the side window to see. Vehicle has not been exposed to sand storms, etc. I own a 1966 tbird with the original windshield and it has better visibility than the 2018 F150. Ford is dragging their feet and not responding. Ford case # 15233332
The dash panel is warping on the right and left sides at the top in the area of the defroster ducts. This appears to be diverting the air from the defroster outlets and causing a reduced effeciency of the defroster system.
My 2018 Ford F-150 with 7,800 miles was parked in my drive way while working in my garage at my home. The windows were rolled down about 3" to keep the heat from building inside the vehicle. It was 84 degrees outside temperature. When I was rolling up my windows to put the truck back in my garage, the drivers side window closed and I heard a cracking sound. No visible crack was evident. I rolled the window up a second time and a very small crack appeared in the upper corner where the glass turns upward next to the rear view mirror. The truck was taken to my local dealer and they took pictures and turned into Ford. It was refused as they stated their was impact. My truck has factory window guards and there is not a mark on the passenger side guard or paint. I sent a claim to Ford and they still claim it was impact. Well Ford all I have to say as where the crack began to propagate their is no way possible from the interior or exterior of the vehicle that you could humanly possible impact this area of the window as it is completely concealed. This vehicle was stationary in my concrete driveway while rolling up the windows. There is also no way possible that any foreign matter could have got in the window track. The first photo is from the exterior and the second is from the interior showing that the window broke from the most protected area and directly off the corner of the glass where it initially started.
- Guntersville, AL, USA
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A D V E R T I S E M E N T S
- Papaaloa, HI, USA