This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
door latches freezes up in the cold. ford had a recall on them so i took it to William's Ford in Sayre Pa last year they did what Ford told them to do twice and i was back several times after that because it did not work and then i went to the dealership where i bought it at and spoke to Tony sales management and he was working on getting the problem fix with no luck threw his rep. and Ford Motor Co. then i called Ford customer complaint an got no where with them but they did call William's Ford to fix at my expense and said no i am not paying for something Ford has a known problem with. then weather was getting warmer so i had no issues and still did not fix the problem. now to day it 25 degree and went to get in doors opened ok but would not shut 3out of the 4 would not latch then i call the William's Ford Garage and they said they can not do anything to help me with this on going problem then i call the dealership to once again to speak with Tony and he off until next tuesday but iam sure not going to get anwhere with him tho i think he tries because that were i bought it but then he only can do what Ford Motor Co tells him to do.i run with a local fire co and last yr was twice i drove home hanging on the door and i let the garage and Tony know a still got nowhere. so to me it is a big safty problem that ford knows about and just getting away from fixing the problem. just last week i meet a guy that works at Matthew's pre - owend vehicles in Vestal Ny with the same problem and gets nowhere with Ford he told me startes the truck up leave a gap in door and turn the heat on high and 4 to 5 minutes later they work.so i guess your my last resort
The contact owns a 2018 Ford F-150. The contact stated while driving at various speeds the vehicle would slip out of gear and shift up and down gears without warning. The contact stated no warning lights were illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing the transmission replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 31,000.
I'm not sure what category to place this in. The under cover for the oil pan transmission is dragging. I did not hit anything or tear it lose in anyway. It seemed to get wet and just started dropping. This is made of a ''felt'' type material instead of plastic or metal. It is is a huge safety hazard. The piece dragging could cause heat and a friction fire. Or it could fall off and cause a traffic accident or damage to vehicles on the road behind. I looked on line and found this is very common in these trucks and seems to be occurring more than not. not. There is an entire forum dedicated to this. I have temporarily zip tied the cover up but it is still dropping bad. I do not think an owner should be out over $200 to fix this when it is a obviously a manufacturer defect.
Transmission slipped while passing an 18-wheeler causing me to lose speed from 70 miles an hour down to about 40 miles an hour with vehicles behind me and nowhere to go. Transmission continued to slip for the remainder of my trip- New Mexico to California. I could not keep with the flow of traffic due to the issue. On various occasions I was forced to pull off the side of the road until traffic cleared in order for me to continue.
I was pulling my F150 out into a busy intersection from a hardware store exit when my vehicle completely stopped moving on October 19, 2021. I couldnt pull forward/backward and was almost hit broadside by another vehicle. My engine light came on and an error indicating that the BLISS with Crosstown Traffic had a concern. My transmission indicators were also not working. I shut the vehicle off and restarted and could only back up the vehicle into the parking lot. I was able to disconnect the battery for 10 minutes to reset the module and then restart the vehicle which then appeared to operate normal. I proceded out of the lot and the vehicle failed again. The vehicle was subsequently towed to Dean Arbour Ford in West Branch Michigan where it sits today October 26, 2021 still in the cue to be serviced. I feel that this is a very dangerous concern since it disabled the transmission in the middle of a busy intersection which could have caused a traumatic accident. Had this occurred at higway speed it may have been even more dangerous. Failure of the BLISS module should never disable the transmission.
- South Lyon, MI, USA
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my tailgate opened on its own while i was pulling a trailer and the tailgate got all scratched up. This isn't the first time its opened on its own.ford had put an update on the truck after the first time that was supposed to resolve the issue. I took it back to the dealer and they looked it over and said they can't find any problems now. i don't feel they were being honest in there assessment or did they look very hard to fix this issue. if the tailgate opens again on its own it could be very dangerous for any traffic behind as unsecured cargo could fall out at highway speeds.
The auto start stop feature malfunctions. When you pull up to a stop sign/red light and the engine is somewhat warm, the engine may fail to start again or be very slow to start. When the engine does not start, it becomes a hazard as you must fully power down truck, return truck to park, and restart the engine all from a stop sign/redlight. This could be very hazardous if one needed to move out of the way of a moving vehicle from a stop.
1. UNKNOWN/ Sometimes while driving the vehicle will try to bog down and rapidly loose power and then will pick up power as if its being starved for either fuel or power. 2. REAR DOOR OPEN INDICATOR/ My indicator light is on and it is saying that the rear door is open. My grandchildren ride in the rear seat of my truck and may be at risk of the door flying open. It also sets my alarm off over in the night time because the system is saying that the door is open.
The Sync 3 that controls the Accessory Protocol Interface Module is failing and locking up. This is affecting Bluetooth phone calls that could interfere with emergency calls as well as navigation and audio. After finding several Ford recalls for this system, we performed a software update like suggested on Ford's website which did not correct the problem. Vehicle has 55k miles on it and was just driven off a dealer lot less than a week ago.
While driving in 'Tow Mode' engine will shut down when coming to a traffic stop. Dash panel message "AUTO STARTSTOP SHIFT TO P, THEM RESTART ENGINE" will appear. Restarting engine requires either a wait period, and an extremely hard(excess gas pedal, immediate shift to drive while revving) restart, with the engine shuttering back to life- as if choking for fuel/air. This occurs while in traffic situations with a trailer behind. At a minimum inconvenient, at a maximum deadly. Dealer is aware, but has not found any issue/solution.
Deceleration then seeing up it locks rear wheels throwing us forward. Very dangerous. Only has 32000 miles on it. Also has erratic shifting at various speeds. Again when we are coming to a stop and speed up before stopping the locking up happens.
The truck is less than 40,000 miles and the dealership states that the entire vista roof frame with cables has to be replaced because it will now not open. It makes a horrible noise and this was confirmed. Also I have had the same dealership check out the white residue that continues to show up on the cover of the steering wheel. They have replaced the cap, but the white residue continues to show up and now that it is out of warranty they will not fix it.
The contact owns a 2018 Ford F-150. The contact stated while reserving the vehicle and shifting gears to drive when the vehicle accelerated independently forward. The contact stated no warning light was illuminated. The contact stated she crashed into a parked vehicle. Air bags did not deploy. The contact began to pump the brake pedal to stop the vehicle. The contact did not have any injuries or seek medical attention. The contact stated there was a state trooper on the screen and witness the failure. A police report was filed. The vehicle was not drivable. The contact towed the vehicle to towing lot and then to a collision repair shop. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired but was pending repairs. The manufacturer had not been informed of the failure. The failure mileage was approximately 66,000
The sunroof rail broken is the big issue for this Ford F-150 from 2015 to 2020. A lot of F150 between 2015 and 2020 have the sunroof issue which manufactures still not recall for this widely sunroof issue. If you search F150 sunroof issue it will come up a lot on the internet.
At random times the ignition switch will not turn, therefore the truck will not start. The steering wheel is not binding. I have tried both keys. There are just days when the ignition will not turn. I took it to the local Ford dealer. Of course the day I took it, the ignition switch turned and I was able to start it and drive it there. I explained that it just won't turn at random times. Since it turned for them, they blew the problem off. Other people have had some problem (as seen on the internet).
Truck parked, rear sliding glass window shattered on it's own with no impact. No one near the vehicle. Thankfully we were not driving or have passengers when this occurred.
Approximately once every 20 times the truck engages the Auto StartStop feature, the vehicle turn off the engine and requires you to place the vehicle in Park and restart the vehicle. I picked up the vehicle from the Dealer after they had it for a week, and they were unable to reproduce the error. The Dealer did have error messages and worked with Ford technicians to clear the error(s), but in my 8th day since having my truck back, it has happened twice. While inconvenient, and I could push the button every time I-??m in the truck to disable, this was a nice fuel efficiency perk. Also, it doesn-??t happen while driving, only coming to a complete stop. The danger that I fear, is that someone behind me will become impatient/look at the green and drive into my truck. I do have a screenshot of the error.
Vehicle was in the garage, parked. I got in started the vehicle, heard what sounded like wind chimes, got out, looked under the truck and saw glass. I then noticed the back window was shattered. There was never any impact to the window.
2018 F-150 panoramic sunroof tracks and motors broke and stuck open position. Was driving and with fumes from other cars entering my vehicle from open roof and inability to close, I was getting lightheaded and almost passed out from exhaust fumes sitting in traffic.
Truck will stall while towing when coming to a stop at exit. Will not restart easily. Put truck in park, crank till starts, rev engine and shift into drive and keep rpms up to drive away. Will happen again after stopping for gas. While towing, I will fuel at the half tank level. It happens a lot on hot days. Usually after about 2 hours + of driving. No codes thrown at any time. Dealer can not find issue. This has happened for 2 years.
A D V E R T I S E M E N T S
- Stevensville , PA, USA