This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2018 Ford F-150 in 28 degree temperature the driver's door latch failed and will not latch and stay closed causing an extremely unsafe and hazardous condition.
2018 Ford F150 with 5.0L V8, front drivers wheel bearings are failing prematurely. My vehicle showed symptoms around 40k miles and replacing both sides wheel hubs at 50k miles. Online Ford forums are have common threads of people addressing the wheel bearing failures and most common with the V8s. OEM parts for each wheel hub from the dealer were $400each. If unaddressed the wheel bearing could fail causing serious safety risks. Owners manual scheduled maintenance does not list replacement of wheel bearings within the first 150k miles.
From the summer of the first year of purchasing the new vehicle on April 4, 2018, due to the very foul smell of urine when the air conditioner was operated, diagnosis and repairs were requested to more than 4 dealers in New York City, but only the opinion was presented that there was nothing wrong except for cleaning methods, and every summer I constantly asked other dealers for diagnosis and repair, but it didn't work. However, I have continuously commissioned the dealer every year to solve this problem, and the dealer of the current ford lincoln of queen said that if the warranty repair is not possible, the owner must pay the cost to do the work, and the warranty repair that I have part, but they are due to the borrower's faulty use No warranty repairs due to Since there has been a problem since the first year of purchasing the vehicle, I have continued to request repairs until now, but they have ignored them and dealt with things in a disrespectful and formal way, causing mental and physical pain up to this point. My warranty repair insurance is until April 2025 Since there was a problem with it from the time I bought the new vehicle, I continuously requested repairs every year to the present. In other words, they are demanding repair costs with the excuse of consumer responsibility and negligence now that they have secondary functions.
This has happened to me several times over the last year. While towing and decelerating the engine shuts off and the following error message appears "Auto startstop manual restart required". This appears to only happen when towing and the rpms are under 800. Restarting the engine is difficult. This has happened at exit ramps, stop lights and in slow traffic. This is very dangerous and has almost caused an accident.
The rear end of the vehicle failed and had to be completely replaced. I believe this was caused due to the ten speed transmission issues that have been reported for Ford F-150's from 2017-2020. The failure was less than ten thousand miles after the powertrain warranty had expired costing $3,467.32. This incident happened in May of 2021. The truck has also had problems with the fuel system and the engine running roughly but hasn't cause any major damage just diagnostic and repair bills from ford.
I was driving on the highway at 65 mph. A warning light came on saying my driver's side blind spot warning was not working. Then immediately a warning light with a wrench came on and said that there was a problem with the transmission. Then my truck shut down completely. It is not able to start, and the Ford dealer says they have no idea why.
My truck has an automatic start-stop feature. About twice a month, when I am at a stop and the auto stop shuts down the engine, the whole truck will shut down. I will then have to put the transmission into park, turn the key to off and then restart the truck. A warning light comes up on my front display which says Auto StartStop Shift to P, then Restart Engine. The A with the arrow around it is in orange. This has caused me many issues in traffic and I have been close to getting rear ended on multiple occasions because of it. I have had it to the dealer, Haldeman Ford of Kutztown, on 5 different occasions over the past 6 months and it is still not resolved. The dealership has replaced the battery, did a system reboot and replaced the starter. I have shown them pictures and videos of it happening. They put a computer scanner on my truck that I had to use to record when it happened which I did. They were also able to experience it themselves during one service appointment. My first service appointment was 3.14.2022
On multiple occasions there is an error displayed which states, -??Hood opened-??. Upon inspection the hood in latched shut. This warning will not show for weeks at a time and then it will return unexpectedly although the hood is still latched closed. Investigation on F150forums.com shows this has occurred to multiple F150 models. I spoke with a dealership and they stated they are not aware of any hood latch issues. This issue also causes the alarm to trigger as it detects someone tampering with the hood. In addition when attempting to verify the vehicle is locked (by clicking the lock button twice) the truck will sometimes honk the horn twice which means something on the vehicle is not closed properly. Finally, this issue does not allow the truck to remote start as it does not identify as the truck being completely secured.
After towing a trailer for a few hours, the truck has difficulty cranking over after the truck has been turned off for refueling. It seems like the battery or alternator are bad, but I have had both checked and they are in good shape. This only happens when pulling a trailer. This has happened multiple times. The safety concern is being stranded on a road trip. Others have this issue on the 2018 f150 as well. I have read about this. Some have said a wire is overheating.
The vehicles transmission randomly malfunctions slamming into and dropping out of gear and slamming back into gear causing vehicle to lose responsiveness. The dealer has informed me its 2018 F150s and Expeditions and they do not have a fix.
The contact owns a 2018 Ford F-150. The contact stated while checking the oil level, he noticed that there was no oil on the dipstick. There were no warning lights illuminated. The contact had added oil several weeks ago. The contact drove the vehicle to an independent mechanic to be diagnosed. The contact was informed that the engine needed to be replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 30,000.
The AIPM on my truck has been bugged 2 days after the warranty expired (05/2021). The infotainment screen becomes unresponsive, drops Bluetooth connectivity, or extremely slow. This originally happened a couple times a week but now is constant. The truck currently has 39k miles
Auto start stop system stopped engine and would not automatically restart in traffic when using accelerator. Vehicle required that I place vehicle back into park and restart manually.
The rear tailgate opens while driving the truck. The latch does not retract after opening allowing the tailgate to fall open while driving. It falls open even after returning it to the closed position. Items stored in the truck bed can fall out on to the road while driving, toward other drivers. Upon dealer inspection, it was recommended full replacement for a cost of $420. There were no warnings, lights or alarms when this happens. For this to happen with limited usage of the tailgate on a truck with ~41K miles, seems like a defect. The tailgate has opened while driving multiple times.
Electronic tailgate opens on its own while driving or parked. Happened several times while driving @ a month ago (today is 3/16/22) when after 3 different stops my tailgate was down. 1st time I thought my son may not have come it tightly. I closed it both times afterwards. Next morning it was down and almost obstructed garage door. I did some trial and error (below) before contacting salesperson at Ford Dealership where purchased describing the issue and the numerous recalls similar model tailgates and set up service appt. While in garage where it is quiet-you can hear the latch constantly unlocking - sometimes rapid fire. Doesn't matter if keys are near it, inside the vehicle, or nowhere close/out of range. Doesn't seem to be an issue whether wet or dry. I tried changing batteries in key FOB as well. Due to the numerous recalls for the F250-450 in the US, F150 recall in Canada, & now the F150 recall for 2021 models all having the exact same issue, I had a 9:00AM service appt at a SE Michigan dealership this morning and was told it didn't fit the recall/hasn't been formally recalled. Fortunately I did not lose anything put of the back when it happened but it's an obvious safety issue. Seems ridiculous that the 2018 F150s (& other yrs aligning with 250 recalls/F150s in Canada) haven't been recalled as well. All share same latch.
Ford sync, navigation became off after update. Would send to wrong address, exit off highway only to turn around, tell me to exit after being able to safely change lanes, said I was in Michigan when in delaware. System was so bad that I would consider it to be unsafe. Ford is charging customers to update system even though it was their update that is causing isses.
A D V E R T I S E M E N T S
- Renton, WA, USA