This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Steering Assist was once again disabled within a week after the last incident with Steering Assist Caution advisory. This time it almost caused an accident. Steering malfunction happened right at the moment while making a left turn at the inside lane of an intersection. While the steering wheel was turned left to negotiate the turn, the steering became stiff and made the vehicle encroached on the outside lane. Applied brake immediately and forced steered vehicle back to inside lane.
Power steering becomes non-functional and " Steering Assist Fault Service Required" warning is displayed. Happened three times, twice within (Odometer reading) 44410 miles and again at 44951 miles. The vehicle is difficult to steer and can cause accidents especially during high speed on highways. The problem eventually goes away after letting the car rest with engine turned off for a while. The malfunction does not produce fault code and dealer is not able to troubleshoot/replicate.
Truck lost power steering assist while driving down interstate. And then I got message hill start assist failure, advance trac failure, electric parking brake failure, and electric power steering assist failure. All this while in motion at interstate speed.
Very dangerous wiring design. Wire harness too close to engine exhaust manifold, turbo - as result - melted wires. Tin foil did not protect from melting. Happened while driving on 75 interstate - vehicle looses power steering, cruise control and throws faulty overheat. Contacted manufacturer about it - was given run around.
The steering gets stiff after steady driving of 80 to 150 miles. I had it checked at a Ford dealer and was told there was not a recall on this year model for the particular problem. The dealer offered no other explanation or solution to the problem. This happens all the time and only stops after the vehicle rests for several hours. The dates are from Sept. 2018 until now. I bought the vehicle used from enterprise leasing.
- Price Place, AR, USA
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After the auto start/stop feature engages the power steering does not immediately return. So when I am stopped at a traffic light, stop sign or left turn and the auto start/stop restarts the engine when I release the brake it can take up to 3 seconds for the power steering to reengage. I have had this to the dealer and was advised that this is functioning as designed. The vehicle did not behave this way when I first purchased. This could be very dangerous in an emergency situation require a rapid restart and turn.
The contact owns a 2017 Ford F-150. While driving various speeds, the steering wheel failed to turn left or right and became inoperable. There were no warning indicators illuminated; however, the steering assist message was displayed. The vehicle was towed to shetler-corley motors limited (623 N parkerson ave, crowley, la 70526, (337) 783-4600) where it was diagnosed that the electric steering wheel rack needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and provided case number: Cas-24558242-22D9K7. The contact was referred to NHTSA. The failure mileage was 43,000.
Steering went out suddenly while driving. Truck steering wheel would not return after a turn.the steering rack was extremely hard and notchey. Was hard to maintain on the road, truck was swerving side to side. Truck was parked and towed.as it was unsafe to continue driving..
Went to grocery store and everything was fine. Came out of store and started truck and had no power steering. Along with error messages on display reading: Service advantrac, hill assist fault, powersteering assist fault, also have ABS light on and cruise control quit working. Steering is very hard to turn and makes truck very unpleasant to drive.
2017 F-150 raptor steering subsystem failure. The steering wheel was forcefully turning itself left and right erratically; up to 90 degree turns very quickly. Very dangerous. I was on high elevation logging roads when this occurred. Overcoming the erratic behavior felt was similar to steering a wheel without power steering. Making turns was near impossible. Failure lights that came up: * low battery features temporarily turned off * steering assist fault service required * terrain management system fault * lane keeping sys. Malfunction service required
The contact owns a 2017 Ford F-150. The contact stated that the vehicle drifted to the left and right while driving. The vehicle was taken to sheehy Ford Lincoln of richmond (10601 midlothian turnpike, richmond, va 23235, (804) 293-2212) to be diagnosed and the electronic power steering assist codes were located. The dealer replaced the steering gear and the entire steering column. Also, during another visit, all four tires were replaced and three alignments were performed between dealer visits. The contact took the vehicle back to the dealer due to a rear differential failure. The contact stated that the dealer was reluctantly checking the steering again. The manufacturer was not notified. The failure mileage was 4,000.
Power steering went out, lane assist, hill assist, lane keeping it, braking assist have all stopped working. ABS light is on and I am getting multiple senor warnings.
Truck wanders all over the road and requires constant correction no matter the road conditions. Once the vehicle speed reaches over 40-45 mph the steering becomes very difficult. Almost as if the power steering assist is not functioning.
Just drove from Louisiana to Texas to come to work offshore.along the way I get a message on dash.steer assist fail, ABS light, hill assist fail as well.nothing feels strange so I keep driving to make it to work at 2 am.stop for gas, start truck and have no power steering.no replies from any dealer around to help including dealer back home, I will either be forced to pay to have it fixed.apparently Ford knows something but dealers arent saying a word
When on a complete stop in a traffic intersection, the autostart feature is engaged shutting the engine off. When the left turn light turns green, I take my foot off the brakes and initiate a turn. During this turn, the steering becomes difficult. Here is a link of current complaints: Https://www.F150forum.com/F118/auto-stop-power-steering-problem-399937/
This vehicle has the automatic stop/start feature and for a few seconds after the vehicle starts back up after being stopped- there is no steering control
At highway speeds, on I-15 in Utah at approximately 70 mph, traveling over an overpass bridge to the transition to the highway and hitting the bump the front wheels and related suspension including the steering wheel started to shake violently, ..a condition historically known as "death wobble". this did not cease until reducing speed to below 50 mph. Mileage on the vehicle was 10,141. Vehicle is completely stock with no modifications. After a tire rotation and inspection finding no visable issues the vehicle still continues to unexpectedly/randomly exhibit this problem. This occurs only at higher highway speeds and only after traveling over a transition or rough pavement typically assiciated with an overpass bridge.
The electronic power steering does not work properly when the engine is stopped due to the auto-start-stop feature. I was sitting in an intersection waiting to turn left across traffic with the engine auto-stopped. I released the brake and immediately tried to turn the wheel and the steering would not allow me to move the wheel. It continued to struggle working intermittently for several seconds. This condition is very repeatable. If there is any pre-load on the steering wheel when the auto-start restarts the engine, it takes the steering several seconds to become active. This is a very dangerous situation because I'm giving the truck gas to go into on-coming traffic and the steering is effectively disabled for several seconds. I've reported this problem to my local Ford dealer who said they would escalate the problem. I've had the truck back in for maintenance since that complaint and no corrective measure has been identified or offered. With this defect, I'm left to manually deactivate the auto-start-stop feature every time I'm in a situation where I think I'll need steering input immediately after I release the brake to move forward. I feel like this is a design defect in the truck that creates a potentially dangerous situation where the steering is not available during forward motion of the vehicle.
Ford Motor Company documentation (2017 rv & trailer towing guide) states this model of truck, with the Ford 3.5L ecoboost engine, can safely tow 11,500lbs (maximum loaded trailer weight). Based on personal experience and consulting multiple trailer towing experts, this is a misrepresentation of the material facts and capabilities of this truck. Additionally, it puts unsuspecting drivers in an unsafe and dangerous driving situation.
A D V E R T I S E M E N T S
- Fleming Island, FL, USA