This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Cam phasers cause intermittent excessive engine rattle upon acceleration. Problem not rectified by Ford recall. Rattle subsides by letting off gas pedal. Rapid declaration upon merging or being followed too close may lead to collision
The contact owns a 2017 Ford F-150. The contact stated that while starting the vehicle, he heard an abnormally loud sound coming from the engine compartment. There were no warning lights illuminated. The vehicle was taken to the dealer, who determined that the cam phaser had failed. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 52,000.
The contact owns a 2017 Ford F150. The contact stated while driving 40 MPH the contact heard a grinding noising coming from the vehicle and no warning light illuminated. The vehicle was taken to the dealer and the stated that the actuators needed to be replaced but the failure reoccurred and blew out the front ended of the vehicle. The vehicle was repaired several times for the same failure. The manufacturer was contacted and stated that a tech needed to diagnose the vehicle to be cover under warranty. The failure mileage was 60,000.
The contact owns a 2017 Ford F-150. The contact stated while starting the vehicle, there was an abnormal sound coming from the vehicle. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The failure mileage was approximately 70,000.
The contact owns a 2017 Ford F-150. The contact stated while driving at unknown speeds, the check engine warning light illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the intake manifold needed to be replaced. The contact called the local dealer and was informed that the part was on back order. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 67,850.
- Parsippany, NJ, USA
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The contact owns a 2017 Ford F-150. The contact stated that while starting the vehicle, there was an abnormal rattling sound detected. There were no warning lights illuminated. The vehicle was taken to the local dealer, where a software update was completed, and it was determined that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 44,474.
The contact owns a 2017 Ford F-150. The contact stated that when the vehicle was started there was an abnormal rattling sound coming from the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed as cam phaser rattle. The contact was informed that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 104,000.
According to a ford representative my vehicle should have been included in the 21N03 recall but was not. Because of this the cam phasers are failing and I have to repair them. Fords warranty expired 1 January 2023 but my millage is low for the vehicle. Mu vehicle no longer qualified for the repairs. Even tho the defective parts did fail under 65k miles.
The contact owns a?2017 Ford F-150. The contact stated that the vehicle made an abnormal sound during start-up. No warning light was illuminated. The contact related the failure to a faulty cam phaser; however, the vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately?85,000.
The contact owns a 2017 Ford F-150. The contact stated while starting the vehicle, there was an abnormal sound coming from the engine of the vehicle. The dealer was contacted by phone and made aware of the failure and was provided information about Customer Satisfaction Program: 21N03 regarding the cam phaser however, approval from the manufacturer was needed for the repair. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 57,500.
The contact owns a 2017 Ford F-150. The contact stated that after starting the vehicle, there was a rattling sound coming from under the hood of the vehicle. The failure was also present while driving at various speeds. The vehicle was taken to the local dealer who diagnosed that the vehicle and determined that the cam phasers were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure. The failure mileage was 189,000.
2017 Ford F150 with defective intake manifold Recurrent issue with this 5.0L engine and no replacement part available. Ford is behind thousands requests for this part and is releasing 6/day. My truck purchased new is undriveable and unrepairable. There should at least be a recall for this vehicle.
The contact owns a 2017 Ford F-150. The contact stated that upon start up, there was a rattling sound coming from the hood of the vehicle. The contact stated while driving at an undisclosed speed, there was a grinding sound while the accelerator pedal was depressed. The vehicle was taken to the dealer where it was diagnosed and determined that the solenoid, VCT solenoid, ECM, and crank case needed to be flushed. The vehicle was repaired; however, the contact state that a week later she noticed that oil had leaked onto the hatch of the vehicle. The check engine warning light was illuminated. The vehicle was taken back to the dealer and was diagnosed, and it was determined that the cam phaser and cam shaft had failed and needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that the technician had changed the mileage on the odometer. The manufacturer was notified of the failure, but no further assistance was provided. The failure mileage was approximately 51,000.
The contact owns a 2017 Ford F-150. The contact stated that while driving at various speeds, the vehicle stalled. The contact waited for several minutes and was able to continue driving normally. The service engine warning light and an unknown warning light was illuminated. The vehicle was taken to the dealer who diagnosed that the intake manifold runner control and gaskets had failed and needed to be replaced. The vehicle had not been repaired due to parts being on backorder. The manufacturer was made aware of the failure and opened a case. The contact was informed that there was no recall on the VIN and the contact was referred to NHTSA Hotline to file a complaint. The approximate failure mileage was 117,430.
The contact owns a 2017 Ford F-150. The contact stated that while driving at an undisclosed speed, he became aware that the engine was violently shaking. Additionally, the Cam Phaser warning light was illuminated. The contact related the failure to the Customer Satisfaction Program: 21N03 (Cam Phaser Replacement). The dealer was made aware of the failure; however, the vehicle was not included in the Customer Satisfaction Program. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 75,000.
The truck started missing at about 96,000 miles. Thought it was plugs. Missing got worse, losing power, vibrations in engine and started shutting off when stopped at a stop light/stop signs. Took it to dealer where it was bought new and they said it was the cam phaser gear. Major repair. Just payed the truck off 2 weeks before I took it to dealer to see what was wrong. In doing a little research I see this is and has been a problem for many years. So I now have a truck that looks almost brand new that I can't drive.
The contact owns a 2017 Ford F-150. The contact stated while starting the vehicle, there was an abnormal rattling sound coming from the engine, and the vehicle shuddered. There was no warning light illuminated. The vehicle was taken to the dealer, where the cam phaser was reprogramed under Ford Technical Service Bulletin Number: 21N-08B; however, the failure increased significantly. The vehicle was taken back to the dealer, where the cam phaser was reset; however, the failure worsened. The dealer was notified and informed the contact that the cam phaser needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 95,000
I was driving on the highway when my truck randomly began to sound as if it was in high idle like if I had it in neutral and was still pressing on the gas peddle. A wrench light came on as well as my engine light and I immediately lost power. Once I pulled over and placed it in park all the warning lights disappeared and my truck was fine again. Then it happened a second time but this time it almost caused the person from behind to hit me. I finally got to my destination and my truck was once again fine as if nothing happened. Few days later I was on the highway and it again happened. This time I had to utilize my insurance and have my truck towed back home. It has been an ongoing issue with my gears wanting to slip or feel like they don-??t want to engage. Even with my truck constantly shifting hard. I contacted Ford and I am being told that ultimately Im still responsible for charges. I know this is an ongoing problem with the manufacture and I know I am not the only person with an f150 having this issue. I am writing this complaint because it can be a dangerous situation, especially around heavy traffic.
The contact owns a 2017 Ford F-150. The contact stated that on several occasions while driving, he heard loud sounds coming from the engine compartment. The check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the cam shaft sensor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 130,000.
A D V E R T I S E M E N T S
- Brier, WA, USA