This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Ford F-150. The vehicle was repaired under Customer Satisfaction Program: 21N08 Transmission Judder (Power Train) however, while driving at 35 MPH, the vehicle was jerking. Additionally, the gear shifter was stuck and there was an abnormal sound coming from the transmission. The vehicle was taken to an independent mechanic where it was diagnosed as a low-voltage failure and several unknown codes. The battery was replaced but the failure persisted. The vehicle was taken to the dealer where it was diagnosed that the timing belt tensioner and the cam phaser needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was unknown.
-3.5L turbo engine cam phaser rattle when starting. Yes - I do not believe safety is at risk -this is a common know problem per customer stratification program 21N03. When I contacted the dealer, they did not show this number so they did not look at it. -My vehicle has not been inspected by anyone. When I contacted the dealer, they hid not have the 21N03 in their system. -I do not think my safety was at risk -There are not any warning lights or messages. I do have a rattle at start up (mainly cold startup). It appears that the customer satisfaction program ended in January of 2023. My vehicle did not have the noise at that time or at least it was not noticeable. Since covid I have not driven the normal amount of miles so my vehicle is still within the mileage limit, however the date ended and to my knowledge I was not notified that there was an expiration date.
The contact owns a 2017 Ford F-150. The contact stated that after starting the vehicle, while the engine was idling, there was a mechanical whining and ticking sound coming from the engine. The vehicle was taken to a local dealer who informed the contact that the cam phasers were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 58,000.
The contact owns a 2017 Ford F-150. The contact stated that the vehicle was difficult to start. There was an abnormal rattling sound coming from the vehicle. The contact stated that the vehicle was losing motive power while driving at various speeds. The vehicle was taken to the local dealer, where it was diagnosed and determined that the cam phaser needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA Hotline. The failure mileage was approximately 60,000.
The contact owns a 2017 Ford F-150. The contact stated that when the vehicle was started, there was a loud ticking sound coming from the engine compartment. The vehicle was taken to two independent mechanics where it was diagnosed that there was a cam phaser malfunction and that the timing chain and an unknown part needed to be replaced. The vehicle was not repaired. The vehicle was then taken to a dealer where the diagnostic result was confirmed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 115,000.
- Norman, OK, USA
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He CAM Phasers have gone bad and I was told some F150 model years had this defect covered as part of a previous recall, but not the this particular year and make. The replacement cost avg 4k-5k and when you read the various blogs, this is a recurring problem.
The contact owns a 2017 Ford F-150. The contact stated that while starting the vehicle in the morning, the vehicle was idling roughly. The contact stated that the failure was intermittent, but the vehicle took longer to run smoothly without the vibration at start-up. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the cam phasers needed to be replaced. The vehicle was repaired. The manufacturer was informed of the failure. The contact stated that the dealer was aware of the failure. The contact stated that previously the vehicle had experienced the same failure and was repaired. The failure mileage was approximately 100,000.
Well the last few days in colorado its been cold and every morning when i get in my truck the guage cluster does not come on. I have a few flashing lights but nothing else works. I am not sure what all is effected by this problem. After about 10 min. everything goes back to working as it should. but then the next day it happens agian. I have done some research and this is a problem that ford has had in the past that they had fixed on vehicals that were built up to the month before mine.
The contact owns a 2017 Ford F-150. The contact stated that while driving at various speeds, the vehicle failed to accelerate as needed. The transmission was shifted hard, and the vehicle jolted. There was a knocking and chiming sound detected in the engine compartment. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the cam phaser needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred to the NHTSA hotline. The approximate failure mileage was 32,000.
The contact owns a 2017 Ford F-150. The contact stated that there was an abnormal rattling sound coming from the engine at start-up. There was no warning light illuminated. The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The manufacturer informed the contact that there were no recalls associated with the VIN. Upon investigation, the contact linked the failure to the cam phasers. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 60,000.
The contact owns a 2017 Ford F-150. The contact stated that while starting the vehicle there was a grinding metal sound coming from the engine department. The vehicle began making a tapping sound while idling. The sound had become more pronounced over time. The vehicle was taken to the dealer where it was diagnosed that the variable camshaft timing (VC)T had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure, and it was confirmed that there was no recall or warranty coverage on the vehicle. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 75,500.
The contact owns a 2017 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The check engine warning light intermittently illuminated. Additionally, the fuel efficiency had decreased. The vehicle was taken to the dealer, where it was diagnosed that the VCT unit and camshaft timing components had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and transferred the contact to the NHTSA Hotline. The failure mileage was approximately 53,000.
The contact owns a 2017 Ford F-150. The contact stated that while driving at various speeds, the Auto START/STOP inadvertently activated, causing several other electrical systems to malfunction. The check engine warning light was illuminated. The contact pulled to the side of the road, turned off the vehicle, removed the ignition key, and then restarted the vehicle. The failure had recurred twice within 4 months. The last failure occurred while driving approximately 70 MPH, and the vehicle was coasted to the side of the road and waited to restart the vehicle. The vehicle had not been taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure, and it was confirmed that there were no recalls on the VIN. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 154,000.
The contact owns a 2017 Ford F-150. The contact stated that while driving at an undisclosed speed, the engine seized. The contact stated that after several attempts, the vehicle restarted. The vehicle was taken to an independent mechanic, but the failure could not be duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The contact was also advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 60,000.
The contact owns a 2017 Ford F-150. The contact stated while driving at various speeds and accelerating, there was a loud rattling sound coming from underneath the hood of the vehicle. The check engine warning light was illuminated. The vehicle had been taken to the dealer to be diagnosed. The contact was informed that the cam phaser had malfunctioned and needed to be replaced. The contact was informed that the failure was related to NHTSA ID Number: 10201090 (Engine and Engine Cooling). The vehicle was in the process of being repaired. The manufacturer was made aware of the failure. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 58,000.
The contact owns a 2017 Ford F-150. The contact stated that while driving 45 MPH there was a grinding sound coming from the vehicle. The contact looked to determine what was causing the failure and found oil leaking from the vehicle. No warning light was illuminated. The vehicle was driven to the dealer and a diagnostic test was performed. The vehicle was diagnosed with an IWE 4-WD actuator failure. The vehicle was in the process to be repaired. The manufacturer was made aware of the failure and the contact was referred to the NHTSA Hotline. The failure mileage was 83,500.
The contact owns a 2017 Ford F-150. The contact stated while driving 68 MPH on the freeway, the vehicle started to lose motive power. The vehicle was steered off the highway where the vehicle started chugging. The vehicle was towed to a hotel and parked. The vehicle was then towed to a dealer where it was diagnosed that the engine needed to be replaced because a spark plug had fractured and fallen inside the engine causing damage to the cylinders. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 50,582.
The contact owns a 2017 Ford F-150. The contact stated that upon parking the vehicle, the vehicle failed to restart after several attempts, with the "Charging System - Service Now" displayed on the instrument panel. Due to the failure, the vehicle was towed to a dealer and the contact was informed that the starter, oil pan, and cam phasers needed to be replaced. In addition, the contact was informed that the repairs were not covered under warranty or recall. The manufacturer was also notified of the failure. The vehicle was not repaired. The failure mileage was approximately 73,000.
A D V E R T I S E M E N T S
- Nitro, WV, USA