This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I live in a cold climate, WA State, and own a 2017 Ford F150 XLT. On several occasions, both the drivers front door and passenger front doors have opened while driving without activating the door handle. This only occurs when it is wet with rain or snow and below freezing outside. On several occasions, when wet and cold, the doors on this truck will not latch shut as the latching mechanism is freezing on the interior of the vehicle doors. This truck has already been into the Ford dealer and the door recall notice has been addressed and fixed per Corwin Ford. The problem has not been resolved and continues to this day in an extremely dangerous state. I was advised there was nothing else they could do to help the door suddenly and unexpectedly opening issue and that I should contact both Ford and NHTSA. This is a very dangerous situation as my son was driving home from the ski resort, the doors would not latch shut and a passenger nearly fell out of the vehicle. This is unacceptable and extremely disappointing. I feel this safety issue has not been handled by Ford Motor Company and I am very afraid to have my son drive this truck in this dangerous condition. Please contact me regarding this complaint as I can give further details on the issue and send videos of this issue occurring. When this occurs, there are no warning lamps present. Please see the attached repair invoice for the recall notice.
The door locks on all four doors keep freezing and will not stay locked. I have to thaw them out with a hair dryer to get them to lock closed. With my kids in the vehicle and driving down the road at normal operating speeds the doors will just pop open enough to hear the road noise outside and the interior lights come on along with the doors open warning on the main dash. My children have to hold onto the door handles to keep the doors somewhat closed until we get to our destination. While this happens I am forced to go lower than normal speed limits and drastically slow down in turns just to keep the doors from swinging open while completing the turns all while my kids hold onto the doors. This is extremely dangerous. But I'm forced to do this as my kids need to get to school and I need to get to work. I have read that Ford has chosen this is not a concern for recall. I feel this should be a recall as peoples lives are at danger of flying out and and the danger to the general public.
The door locks freeze in the unlock state and doors will not close and lock. This is a recurring problem for several years. Door will not close and stay closed until the truck heats up.
The doors on my truck have been freezing and wont let me latch the door shut. this was apparently resolved early this year using 18N03. however in Wisconsin it hasnt happened now till winter. first day below freezing, i could not close them. i have 2 young kids and this is a huge safety concern. as an adult its not a big deal. i am terrified to drive my truck due to putting my kids at risk with a door whipping open and or not being able to get them out in an emergency because they are LOCKED shut. the dealer apparently put the fix to it but the first day below freezing, my kid has to sit his seat wondering if his door will fly open. no one else has inspected it except for my local dealer which the "repair" happened. there was no other signs of failure till after i hit my first cold day in fall of 2021 were i thought it was a fluke till i noticed its a truck wide issue from 2015-2017.
- Eland, WI, USA
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The contact owns a 2017 Ford F-150. The contact stated there was water dripping from the grab handles and the dome light was filled with water. While driving at undisclosed speeds, the vehicle stalled. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to the local dealer, where it was determined that water was leaking into the vehicle causing the computer to be destroyed. The mechanic informed the contact that the drain tubes were not properly connected. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer, who determined that the drain tube was clogged. While driving in the rain, the headliner was stained and getting wet. The vehicle was taken to a body shop, which determined that water was leaking into the vehicle between the sunroof and panel. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 80,000.
During a cold weather spell in January 2024, after opening the driver door, it failed to latch when I attempted to close it. This would seem to be the same problem listed under: Manufacturer Recall Number17S33 NHTSA Recall Number17V652 Summary ON YOUR VEHICLE, A FROZEN DOOR LATCH, OR A BENT OR KINKED DOOR LATCH ACTUATION CABLE, MAY RESULT IN A DOOR THAT WILL NOT OPEN, WILL NOT CLOSE, OR OPENS WHILE DRIVING CONDITION. However, when I checked, my vehicle is not listed under this recall.
I have a Ford F-150 Supercab. When tried to leave to pick up my daughter during a snow storm (temperature was around 26 degrees), I found that I could not close the passenger door. I thought the latch may have sprung shut but found it to be opened but would not close around the "D" link of the back passenger door (it would rotate but not lock into place). I had to get someone else to pick her up. I had to use a cargo strap inside (around the door handle and seat) to keep the door closed to be able to go to work the next morning (not the safest thing to do but, I could not wait two weeks until Ford could look at it). When the weather got a little warmer (around 36 degrees) the door acted normally. A few days later we had temperatures in the low 20s and the issue reappeared. There were two reasons I knew that one of the doors had issues closing: 1) warning system that states that a door was ajar and 2) the interior light was on. I contacted Ford of La Plata, Maryland but they said that the VIN number is not part of the recall. When I asked if I could buy the parts to fix the issue myself, they said that the parts do not exist since my truck is not part of the recall.
I had the recall repaired on my 2017 F150 in 2022, for the freezing door latches not latching and letting the door stay closed. I did have issues with it in -??23 but it was only once or twice and I didn-??t do anything about it. I had issues with the latching again this winter (Jan. 2024) and had a new problem where the door would not UNLOCK and just brought it into Ford to maybe have them do a recall fix on latches again on it but they said there is nothing they can do. It is our only vehicle right now and my wife is currently pregnant and my main concern is us needing to leave in an emergency and not being able to get the doors open because of the locks or then having them not able to stay shut cause the latches won-??t work.
Driving from church with grandchildren in back seat and drivers side rear door came open on its own. Took several attempts to get it to latch back. Now door will not open.
I had the recall done for unintended tailgate opening. However, twice now while pulling out of my driveway the tailgate has opened on its own. I have video from my ring camera showing the tailgate opening as I am proceeding out of my driveway into the street on both occasions.
I've added all 4 doors not latch closed at different times. I also had my front driver's door pop open while driving, this happens when the temperature is cold and freezing. I've spoken with two different Ford dealers and they both said they haven ne er heard of this problem. I have spoken with people who own the same vehicle and they say it's common and Ford really doesn't have a fix or if something is done it's shot term and starts happening again. I feel this is a very dangerous situation.
On cold days, general below 30 degrees, the drivers door will not latch. After the temperature warms, the door will latch. This renders the truck useless for 4 months of the year where we live. I have seen recalls on other Ford F150 for the door latch. But there are no active recalls for my truck. This is a major safety issue. Especially if the truck door comes unlatched while driving.
Frame & suspension problem. Left front wheel attaches to frame was rusted and the wheel tilted in so it was not drivable. Fortunately, I was not driving at highway speed. Otherwise, I easily could have lost control of my truck. Navarre Ford Body Shop, St. Louis, Michigan looked at the damage & shipped it to Grand Rapids Michigan, ProAm Collision & Mechanical for repairs to frame & suspension. They are calling it a fractured frame. The two parties above have inspected the vehicle. There was no police report filed. No warning lights etc. Noticed issue with left front wheel while driving in residential area.
door latch freezes during frigid temperatures and wont latch closed and if door is closed hard enough it wont register the warning light but can fly open while driving had this happen multiple times with the passenger doors once with my 3 year old childs door. i had to ratchet strap it closed to get home there is open recalls for this problem just not for my vin# this is the first ive personally reported this issue since buying the vehicle. and sometimes the door ajar warning will come on if the door isnt shut hard enough but thats after the issue happens, the door will shut but not latch causing a major safety concern.
When the temperature outside drops below freezing, the rear driver's side door has either been stuck closed or will not latch properly. Ford needs to issue a formal recall on this. If the door to open while driving this would not be safe to the passengers in the vehicle. if I were to get into an accident, I would not have easy access to the occupants in the back as the door maybe stuck and will not open.
Doors would not unlock with key fob in 23 degrees Fahrenheit weather. Had to unlock manually with key. Then door would not latch closed manually or automatically. Feels unsafe to drive because doors can swing open while driving and items or passengers in the vehicle could fall out onto roadway.
A D V E R T I S E M E N T S
- Spokane Valley, WA, USA